Hope V Yount
Sales Consultant at Vern Eide Motorcars- Claim this Profile
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Bio
Credentials
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Think Outside the Inbox: Email Marketing
CourseraJan, 2023- Nov, 2024 -
Attract and Engage Customers with Digital Marketing
CourseraDec, 2022- Nov, 2024 -
Foundations of Digital Marketing and E-Commerce
CourseraDec, 2022- Nov, 2024 -
From Likes to Leads: Interact with Customers Online
CourseraDec, 2022- Nov, 2024
Experience
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Vern Eide Motorcars
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Sales Consultant
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Mar 2023 - Present
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Collision
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Sioux Falls, South Dakota, United States
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Director of Staff Development
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Jan 2022 - Nov 2022
Created and implemented key business metrics, self-assessments, and a ritual of peer recognition. Owned various staff trainings and coached employees to a higher level of achievement. Defined business goals and SOP’s. Assisted with strategic planning in partnership with other department heads. Created and implemented key business metrics, self-assessments, and a ritual of peer recognition. Owned various staff trainings and coached employees to a higher level of achievement. Defined business goals and SOP’s. Assisted with strategic planning in partnership with other department heads.
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CCC Intelligent Solutions
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United States
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Software Development
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700 & Above Employee
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Team Lead
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Oct 2019 - Jan 2022
Served as a subject matter expert to teach team members and provide them with a deeper understanding of work processes. Designed a company-wide training course on communication styles which was used for over 200 staff members. Mentored new hires and newly promoted staff members.
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Senior Market Research Analyst
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May 2017 - Oct 2019
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Customer Service Specialist
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Jul 2015 - May 2017
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Scooter's Coffee
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Food & Beverages
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700 & Above Employee
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Barista
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Jun 2014 - Jan 2022
Create quality caffeinated beverages for the weary, coach other employees on efficient business practices to best serve the customer. Create quality caffeinated beverages for the weary, coach other employees on efficient business practices to best serve the customer.
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Papa Murphys Take N Bake Pizza
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Financial Services
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200 - 300 Employee
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Shift Supervisor
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Aug 2009 - Jan 2014
Coordinate closing duties, mentor newer employees on best (and safe) business practices, handled escalated concerns and requests from customers. Coordinate closing duties, mentor newer employees on best (and safe) business practices, handled escalated concerns and requests from customers.
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Education
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Roosevelt High School
High School Diploma