Hope Johnston
Office Manager and Marketing coordinator at Frontline Computer Services- Claim this Profile
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English Native or bilingual proficiency
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American Sign Language Limited working proficiency
Topline Score
Bio
Experience
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Frontline Computer Services
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Office Manager and Marketing coordinator
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Jan 2014 - Present
As an office manager it is my responsibility to take care of scheduling, entering service tickets, managing POs, answering the phone, accounting and invoicing, and helping maintain client happiness. Help Desk Dispatch responsibilities include receiving tickets via phone and email, dispatching them to correct resources, and ensuring they're completed in timely manor (via SLA standards). In my role of marketing, I'm responsible for researching profitable marketing campaigns or creating campaigns, executing the campaigns in a budget friendly and effect way, tracking profit and ROI, ensuring CRM is maintained and has current information at all times, gathering potential prospects through various outlets, generating appointments for sales and business growth.
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Greystar
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United States
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Real Estate
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700 & Above Employee
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Leasing Agent
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Aug 2012 - Oct 2013
Ensured occupancy was well maintained by securing leases and renewals, ensured signed leases were accurate, and took care of various resident needs. Ensured occupancy was well maintained by securing leases and renewals, ensured signed leases were accurate, and took care of various resident needs.
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Education
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Western Governors University
Marketing/Marketing Management, General -
Wharton County Junior College
Business Administration and Management, General