Experience

O'Connell Electric Company
• United States
• Construction
• 200 - 300 Employee
• Project Coordinator

  • Sep 2023 - Present


Rochester Institute of Technology

• United States
• Higher Education
• 700 & Above Employee

• Food Service Supervisor

  • Mar 2019 - Sep 2023

  Hire, direct, develop and supervise a staff of 200 students to ensure operational efficiencies including: proper food and safety sanitation practices, proper use of equipment and effective customer service Coordinate and execute events from 10 - 1500 attendants while maintaining a high professional standard and implementation of procedures for production of events Implement, direct and train student staff in executing 4 different types of dining services Pre-Covid Service, Covid Safe in Person Service, Online Only Service, Hybrid Service both in Covid & Post Covid Build semester schedules for operational needs followed by creating personalized schedules for 200 students based on availabilities and abilities Ordering product and tracking inventory on a weekly basis using Agilysys’ InfoGenesis Reporting Show less



MONTE ALBAN RESTAURANT INC

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Assistant Restaurant Manager

  • Jul 2017 - Mar 2019

  Manage and train front of house staff while overseeing kitchen staff to ensure excellent customer service Ordering and tracking inventory of various food items, liquor and paper products Interview, evaluate and hire front of house staff Responsible for scheduling front of house staff Responsible for completing daily sales reports and bank deposits When needed accurately and efficiently take orders, run food and aid at bar Manage and train front of house staff while overseeing kitchen staff to ensure excellent customer service Ordering and tracking inventory of various food items, liquor and paper products Interview, evaluate and hire front of house staff Responsible for scheduling front of house staff Responsible for completing daily sales reports and bank deposits When needed accurately and efficiently take orders, run food and aid at bar



Medical Motor Service of Rochester and Monroe County, Inc.

• United States
• Truck Transportation
• 1 - 100 Employee

• Intake Assistant

  • Jan 2016 - Jul 2017

  Booking trips for the Jewish Home and coordinating with the outreach coordinator weekly Confirming daily and weekly trips for Medicaid and other various senior residences Daily verification of trips for Medical Motors to assist in billing Assist in any various tasks that needed to be completed (ie: general secretarial tasks, data entry) and cover the job responsibilities of coworkers while away Booking trips for the Jewish Home and coordinating with the outreach coordinator weekly Confirming daily and weekly trips for Medicaid and other various senior residences Daily verification of trips for Medical Motors to assist in billing Assist in any various tasks that needed to be completed (ie: general secretarial tasks, data entry) and cover the job responsibilities of coworkers while away



Napa Wood Fired

• United States
• Restaurants

• Server & Hostess

  • Jun 2016 - Nov 2016

  Warmly greeted and escorted guests to their assigned tables seating 300-500 people per shift Coordinated with the waitstaff, kitchen and managers to ensure each guest was assigned and satisfied with their service Provide exceptional customer service while serving and hosting Swiftly and gently addressed customer complaints or concerns, escalating it to management when necessary Accurately and efficiently take orders, run food and interact with coworkers Memorize over 30 menu items and rotating specials in order to give customized recommendations to guests Show less



Aramark at North Park Campus Dining

• Student Supervisor / Location Manager

  • Sep 2013 - Dec 2015

  Direct, train and supervise student staff of 10 to ensure proper food and safety sanitation practices, proper use of equipment and effective customer service Ordering and inventory management for various items Responsible for completing daily sales reports and bank deposits Responsible for inputting daily production sheets and waste logs for all stations Responsible for scheduling and training student workers Direct, train and supervise student staff of 10 to ensure proper food and safety sanitation practices, proper use of equipment and effective customer service Ordering and inventory management for various items Responsible for completing daily sales reports and bank deposits Responsible for inputting daily production sheets and waste logs for all stations Responsible for scheduling and training student workers



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• Line Cook

  • May 2015 - Aug 2015

  Complete orders in an accurate and timely manner Close down line effectively and efficiently Keep line stations clean, orderly and well stocked at all times Prepare food materials and make over 30 menu items for customers Complete orders in an accurate and timely manner Close down line effectively and efficiently Keep line stations clean, orderly and well stocked at all times Prepare food materials and make over 30 menu items for customers



Ontario Parks and Recreation

• Canada
• Non-profit Organization Management
• 1 - 100 Employee

• Camp Counselor

  • Jul 2010 - Aug 2015

  Supervised around 100 campers aged 9-12 during a six week outdoor summer camp at the local parks and recreation center Organized and lead a variety of daily outdoor events including hikes, crafts, large scale group and smaller group activities Guide and teach counselor in training to be a future effective counselor Collaborated with counselor team to create a fun, engaging and memorable summer that campers will never forget Assist in leading the 4th - 6th grade camp while supervisor is otherwise engaged Show less



Maek

• Advertising Services

• Radio / Events

  • Jan 2015 - May 2015

  Coordinating with college radio for airtime Coordinating locations, times and details for events Research for miscellaneous information and tasks Interaction and promotion on social media Coordinating with college radio for airtime Coordinating locations, times and details for events Research for miscellaneous information and tasks Interaction and promotion on social media



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Guest Service

  • Jun 2012 - May 2015

  Anticipate customers needs and provide them with high quality service while upholding brand standards and values to ensure customer satisfaction Provide prompt customer support with a professional, friendly, and patient attitude Trained new hires on company specific policies, procedures, and compliance guidelines Mastered POS systems to handle payments, returns, price matches and other various services Anticipate customers needs and provide them with high quality service while upholding brand standards and values to ensure customer satisfaction Provide prompt customer support with a professional, friendly, and patient attitude Trained new hires on company specific policies, procedures, and compliance guidelines Mastered POS systems to handle payments, returns, price matches and other various services



Nazareth College

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Athletic Department Student Secretary

  • Sep 2012 - May 2013

  Assist athletic department director in paperwork, scheduling, data entry Aid in planning for events Helping with issues that arise Assist athletic department director in paperwork, scheduling, data entry Aid in planning for events Helping with issues that arise