Hope Dismuke MBA, Epic Cupid, SAFe 5 Agilist
Project Manager, Mobile & Web Technology at Bottle Rocket- Claim this Profile
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Bio
Jessica McCoy
It is rare to find someone like Hope who is so open and willing to learn new things and have such a great attitude in the process! I had the pleasure of training Hope when she joined the CV Support team at Baylor Scott & White. We spent many hours working on projects together while on CV Support. Hope had a great deal of new software applications to learn and always accepted the challenge and mastered them. When BSW decided to change EHR to Epic we were faced with getting Cupid certified although it was challenging she never stopped pushing herself in order to obtain her certification. Hope truly is a delight to work with and faces challenges head on. She would be a truly amazing addition to any team.
Jessica McCoy
It is rare to find someone like Hope who is so open and willing to learn new things and have such a great attitude in the process! I had the pleasure of training Hope when she joined the CV Support team at Baylor Scott & White. We spent many hours working on projects together while on CV Support. Hope had a great deal of new software applications to learn and always accepted the challenge and mastered them. When BSW decided to change EHR to Epic we were faced with getting Cupid certified although it was challenging she never stopped pushing herself in order to obtain her certification. Hope truly is a delight to work with and faces challenges head on. She would be a truly amazing addition to any team.
Jessica McCoy
It is rare to find someone like Hope who is so open and willing to learn new things and have such a great attitude in the process! I had the pleasure of training Hope when she joined the CV Support team at Baylor Scott & White. We spent many hours working on projects together while on CV Support. Hope had a great deal of new software applications to learn and always accepted the challenge and mastered them. When BSW decided to change EHR to Epic we were faced with getting Cupid certified although it was challenging she never stopped pushing herself in order to obtain her certification. Hope truly is a delight to work with and faces challenges head on. She would be a truly amazing addition to any team.
Jessica McCoy
It is rare to find someone like Hope who is so open and willing to learn new things and have such a great attitude in the process! I had the pleasure of training Hope when she joined the CV Support team at Baylor Scott & White. We spent many hours working on projects together while on CV Support. Hope had a great deal of new software applications to learn and always accepted the challenge and mastered them. When BSW decided to change EHR to Epic we were faced with getting Cupid certified although it was challenging she never stopped pushing herself in order to obtain her certification. Hope truly is a delight to work with and faces challenges head on. She would be a truly amazing addition to any team.
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Credentials
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Epic Cupid
EpicNov, 2020- Sep, 2024 -
Certified SAFe® 5 Agilist
Scaled Agile, Inc.Oct, 2022- Sep, 2024
Experience
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Bottle Rocket
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Project Manager, Mobile & Web Technology
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Jul 2022 - Present
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MultiCare Health System
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United States
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Hospitals and Health Care
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700 & Above Employee
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Information Technology Project Manager
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Jan 2022 - Jul 2022
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Clinical Application Specialist II
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Apr 2018 - Jan 2022
Clinical Application Specialist II Maintains changes to referential data, across clinical applications assigned. Reviews monthly clinical updates and keeps application data current with industry standards. Supports the implementation of new functionality in the application, such as new interfaces, by contributing to clinical requirements definition, participating in testing and developing related workflows. Assesses impact of changes to the quality of care given using the clinical application. Tests new and existing functionality prior to application upgrades and releases. Helps implement third-party software and related application modules by assisting with software configuration and the development of incorporated workflows. Assists physicians in the definition of requirements for clinical content, e.g., forms, letters, pick-lists. Works with Project Steering Team and other key committees to create enterprise application solutions tailored to best practice disease management, as they are developed Recommends technical solutions to clinical content requirement and facilitates consensus among diverse stakeholders in the content development area. Develops the forms, letters, pick-lists, templates, handouts, translation tables, etc. that comprise the clinical content of the application. Works with programming resources to design needed reports. Provides assistance to other members of the clinical application support team, especially in regards to clinical practice, for the resolution of user problem tickets and diagnosing application errors. Researches and analyzes problems and errors in the clinical application to determine root cause, and, if necessary, work with the vendor on resolution. Serves as a clinical reference for non-clinical information technology team members in assessing problems and proposed solutions. Oversees configuration changes and problem resolutions completed by other team members, to ensure accuracy and adherence to adopted standards. Show less
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Database Specialist
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Feb 2016 - Mar 2018
Under general direction, develops, implements, administers, manages and maintains multiple subspecialty database applications and systems. Oversees and manages the implementation, operation, maintenance, training, use, and enhancement of specialized software applications, databases, dictionaries, and master files. Configures, maps, and integrates multiple relational databases. Utilizes structured querying language and other prescribed informatics processes to define and create datasets for publication in standard/custom reports, graphs, or other formats as requested. Assists with analysis and/or interpretation of data. Routinely interfaces with administrative, clinical and medical staff to provide routine and special project database services/support. Works with internal and external developers, engineers, and technical support staff to trouble-shoot or resolve problems. Develops and submits recommendations for hardware/software enhancements. Evaluates applications and analyzes database utilization for determining future needs/growth. Assists in the development and maintenance of database policies and procedures, including access, quality assurance, confidentiality, and security. Coordinates and interfaces with Hospital Information Systems (HIS) to ensure the operational integrity and reliability of the database as applies to hospital network infrastructure, systems administration, hardware/software deployment, interfaces, connectivity, system monitoring, disaster recovery, and support. Provides staff augmentation and support to assist with other routine administrative tasks and/or special projects as assigned Show less
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Education
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Southern Nazarene University
Master of Business Administration - MBA, Health/Health Care Administration/Management -
University of Central Oklahoma
Bachelor of Science - BS, Public Health