Experience

USAN, Inc.

• United States
• Telecommunications
• 100 - 200 Employee

• Software Developer

  • Jul 2018 - Present

  • Implement Interactive Voice Response applications for various multinational corporations with the purpose of improving caller experience and customer containment. • Learn inhouse language specific to USAN in order to code and thoroughly test applications. • Developed internal tools for both data collection and automation to improve efficiency of applications and developer/QA testing through Python and Java. • Implement Interactive Voice Response applications for various multinational corporations with the purpose of improving caller experience and customer containment. • Learn inhouse language specific to USAN in order to code and thoroughly test applications. • Developed internal tools for both data collection and automation to improve efficiency of applications and developer/QA testing through Python and Java.



The University of Georgia

• Higher Education
• 700 & Above Employee

• Student

  • 2014 - 2018

  • Java/SQL developed Cinema E-Booking system as project/team lead following Agile Methodology and developing back end tools. Cinema E-Booking system was considered the top project developed for the past few terms. • Hypothetical Airplane/Airport management system website with main focus on MySQL and Java back end and HTML/Javascript front end. Managed through over 10,000 flights, destination, and customers. • Java/SQL developed Cinema E-Booking system as project/team lead following Agile Methodology and developing back end tools. Cinema E-Booking system was considered the top project developed for the past few terms. • Hypothetical Airplane/Airport management system website with main focus on MySQL and Java back end and HTML/Javascript front end. Managed through over 10,000 flights, destination, and customers.