Hoo Qian Wen

Customer Service Executive at v6 Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Bukit Mertajam, Penang, Malaysia, MY

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Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Service Executive
      • Jun 2020 - Present

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 400 - 500 Employee
    • Customer Service Representative
      • Oct 2019 - May 2020

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 300 - 400 Employee
    • Program Management Executive
      • Mar 2019 - Sep 2019

       Ensure timely processing activities such as customers’ orders/ booking /reschedule, timely shipments and billing  Liaising with Planners on order acknowledgements and schedule changes.  Coordinating with Logistics on shipments and delivery to the customers.  Coordinating customer returns and process the necessary documentation such as RMA and credit/ debit notes  Handle customer inquiries/ RFQ/ sample request  Managing customer-stocking programs – forecast loading (Vendor Management Inventory Program)  Process hub pull invoicing if customer participate in VMI/SMI program Show less

    • Client Services Representative
      • Mar 2016 - Mar 2019

    • Marketing Executive
      • Sep 2015 - Feb 2016

Education

  • Universiti Tunku Abdul Rahman (UTAR)
    Bachelor degree of mass communication, Public Relations, Advertising, and Applied Communication
    2012 - 2015

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