Experience

Open Government Products, GovTech Singapore
• Director

  • Jul 2019 - Present


GovTech Singapore

• Singapore
• IT Services and IT Consulting
• 700 & Above Employee

• Deputy Director

  • Jan 2018 - Present

  Built a new team of 22 software engineers, UI designers, and project managers to initiate and build tech products for the public sector- Pushed through new government policy for creating a team to experiment with and implement the latest technologies and organizational design practices- Created new recruiting practices that brought in 15 times the number of qualified applicants per month- Created new career schemes, open feedback, and performance evaluation systems for the team- Created streamlined meeting processes to minimize management overheadData.gov.sg - Rebuilt the government's data sharing platform to grow from 10k to 500k monthly visits- Created data standards and integrations with 62 government agencies- Designed new data visualization focused UI- Designed fingerprinting and logging system to provide traceability of leaked data- Designed encryption system to allow for redundant distributed access controlParking.sg - Built a new mobile app to pay for street parking used by ~60% of the driving population in Singapore with ~1.1m users- Designed backend APIs to support idempotency and atomicity in transactions- Designed payment batching system to cut down charges by 50% and save $400k yearly- Developed iOS and Android apps using React NativeForm.gov.sg - Built a new paperless form system used by ~900k citizens and ~10k public officers- Designed public key based encryption system to allow for zero knowledge servers to run on public cloud infrastructure- Refactored open source code base to streamline multiple build systems into a coherent build process Show less

• Consultant

  • Dec 2013 - Dec 2017

  Current Projects & Objectives- Increase interest in computer science education in Singapore- Redesign and reimplement data.gov.sg- Improve the transport network using sensors and optimisation algorithms



Google

• United States
• Software Development
• 700 & Above Employee

• Product Manager

  • Nov 2011 - Nov 2013

  Product lead for Image Search UI - Largest ever increase in image views per day - Led Image Search redesign - coordinating 14 feature launches - Designed new user interfaces - Ran and analysed A/B experiments - Developed prototypes for rapid iteration - Crafted public communications plans Product lead for Image Search monetisation - $●●● million increase in annual revenues - Analysed 5 different monetisation strategies for implementation viability and revenue potential - Persuaded 7 executives to commit resources - Coordinated engineers across 5 different teams - Aligned design and advertising objectives with legal requirements Project manager for Spanner: Google's Globally Distributed Database - OSDI 2012 Best Paper Award - Designed on-boarding experience and documentation - Designed replication configurations based on analysis of usage data - Advised engineers on data storage design - Tracked resource requirements and feature requests Show less



Singapore Armed Forces

• Defense & Space
• 700 & Above Employee

• Platoon Commander

  • Jan 2006 - Oct 2011

  - Led a 20-person signals platoon in exercises and operations - Handled day-to-day training, logistics, and soldier welfare - Developed an iPhone app to automate radio planning calculations - Developed an iPhone app for commanders to track soldier ground locations - Led a 20-person signals platoon in exercises and operations - Handled day-to-day training, logistics, and soldier welfare - Developed an iPhone app to automate radio planning calculations - Developed an iPhone app for commanders to track soldier ground locations

• Associate Product Manager Intern

  • Jun 2010 - Aug 2010

  - Product design & market research for an early prototype of Google Keep - Design and proposed review and recommendation system for the Google Play Store - Product design & market research for an early prototype of Google Keep - Design and proposed review and recommendation system for the Google Play Store



Massachusetts Institute of Technology (MIT)

• Research Assistant - Department of Economics

  • May 2008 - Jun 2010

  Professor Parag Pathak - Empirical analysis of the Sep 2008 SEC short selling halt Professor David Author - Simulated the impact of technology on low skilled jobs Professor Parag Pathak - Empirical analysis of the Sep 2008 SEC short selling halt Professor David Author - Simulated the impact of technology on low skilled jobs



Ministry of the Environment & Water Resources

• Summer Intern

  • Jun 2009 - Aug 2009

  - Wrote a paper analysing the economics of water pricing in the circumstances of variable capacity - Presented proposal to MEWR officers, including the Permanent Secretary of the Ministry of the Environment and Water Resources - Wrote a paper analysing the economics of water pricing in the circumstances of variable capacity - Presented proposal to MEWR officers, including the Permanent Secretary of the Ministry of the Environment and Water Resources