Hong Tran
Apple Expert at Pertama Merchandising Pte Ltd (Harvey Norman)- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Chinese -
-
English -
-
Vietnamese -
Topline Score
Bio
Experience
-
Pertama Merchandising Pte Ltd (Harvey Norman)
-
Retail
-
1 - 100 Employee
-
Apple Expert
-
May 2019 - Present
-
-
Sales Executive
-
Apr 2018 - Present
✅Greet and direct customers✅Provide accurate information (e.g. product features, pricing and after-sales services)✅Answer customers’ questions about specific products/service✅Cross-sell products✅Ensure racks are fully stocked✅Manage returns of merchandise✅Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)✅Inform customers about discounts and special offers✅Provide customer feedback to the Store Manager✅Greeting and Thank every walk-in customer for shopping at store.💪💪My Goal : Always make customer happy all the time. Provide the best service before and after customer purchase.💪💪Make sure that Store must be clean and tidy, full of energy to complete the team’s target for a month. Show less
-
-
-
Golden Cyclo Hotel
-
Hospitality
-
1 - 100 Employee
-
Receptionist
-
Jan 2017 - Present
✅Keep front desk clean, tidy and supplied with all the necessary supplies ✅Greet, communicate with and welcome guests ✅Answer all the customers' questions and address their complaints ✅Answer all incoming calls, redirect them when needed ✅Receive letters, packages and send them to appropriate destination ✅Prepare and manage outgoing mail ✅Check, sort and forward emails ✅Monitor office supplies ✅Make supply orders when needed ✅Monitor and update records and files ✅Monitor and log office expenses and costs Show less
-
-
Education
-
Chinese course
汉语水平考试 5, Chinese Studies -
Vietnam University of Commerce
Bachelor's degree, Hospitality Administration/Management