Experience

Pertama Merchandising Pte Ltd (Harvey Norman)

• Retail
• 1 - 100 Employee

• Apple Expert

  • May 2019 - Present

• Sales Executive

  • Apr 2018 - Present

  ✅Greet and direct customers✅Provide accurate information (e.g. product features, pricing and after-sales services)✅Answer customers’ questions about specific products/service✅Cross-sell products✅Ensure racks are fully stocked✅Manage returns of merchandise✅Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)✅Inform customers about discounts and special offers✅Provide customer feedback to the Store Manager✅Greeting and Thank every walk-in customer for shopping at store.💪💪My Goal : Always make customer happy all the time. Provide the best service before and after customer purchase.💪💪Make sure that Store must be clean and tidy, full of energy to complete the team’s target for a month. Show less



Golden Cyclo Hotel

• Hospitality
• 1 - 100 Employee

• Receptionist

  • Jan 2017 - Present

  ✅Keep front desk clean, tidy and supplied with all the necessary supplies ✅Greet, communicate with and welcome guests ✅Answer all the customers' questions and address their complaints ✅Answer all incoming calls, redirect them when needed ✅Receive letters, packages and send them to appropriate destination ✅Prepare and manage outgoing mail ✅Check, sort and forward emails ✅Monitor office supplies ✅Make supply orders when needed ✅Monitor and update records and files ✅Monitor and log office expenses and costs Show less