Experience

Smartfoods Limited

• New Zealand
• Food Production
• 1 - 100 Employee

• Sale Executive

  • Jul 2022 - Present



Modoo Food Ltd

• Auckland, New Zealand

• Account Manager

  • Sep 2019 - Jun 2022

  Core Responsibilities: - Provide high-quality leadership and oversight to a high-performing team responsible for delivering exceptional sales and customer service outcomes. - Design and execute business development strategies to identify new customers and build brand awareness to drive increased sales. - Establish new customer accounts including capturing key information to build detailed customer profiles to generate sales opportunities. - Develop and deliver training programs and sales conferences for new staff to build their professional capabilities and capacities. - Manage the Auckland warehouse including ordering inventory, coordinating the storage of incoming stock. - Prepare and present detailed weekly territory KPI reviews for the Operations Director, providing them with evidence-based insights to inform their decision making. - Create unique and targeted sales approaches to address market gaps. - Coordinate the recruitment and onboarding of new hires. - Monitor staff performance against KPIs and implement coaching strategies to enhance their performance. - Drive ongoing continuous improvement initiatives and revise work practices to be more efficient and deliver better outcomes for customers and the business. - Analyse sales data to identify emerging trends, risks and issues and develop strategies to optimise or address these opportunities. - Ensure customers receive regularly updated product information. Key Achievements: -Provided stable and ongoing support to the business during a major staffing loss and restructure, ensuring the business was positioned for success during a period of instability. -Appointed as the sole person responsible for completing the Assure Safety Supplier Certification. -Identified and activated opportunities to expand the client base from individual businesses to include franchises and chain stores including the Caterplus Groups, and New World Café. -Established 132 out of a total of 624 clients throughout NZ. Show less



Hangzhou Dianzi University

• Higher Education
• 100 - 200 Employee

• Manager of Recruitment Office

  • Jan 2014 - Sep 2018

  Core Responsibilities: - Reported directly to the Dean of the School of International Education (SIE) to support the recruitment of international students. - Implemented student recruitment initiatives to drive increased enrolments and grow the university’s profile. - Led, coached and mentored a high-performing team to meet enrolment goals and deliver exceptional service to current and prospective students. - Delivered tailored student consults to understand their study needs to recommend courses and enrolment pathways to suit. - Collaborated with the Dean to conceptualize and launch the student admission program aligned with university policies and guidelines. - Tracked target metrics for international admissions and coordinated various recruitment programs and marketing strategies to attract new enrolments. - Coordinated visits and tours to convert prospective students into confirmed admissions. - Prepared and published high-quality, engaging content on social networking sites to build awareness around the university. - Liaised with internal and external stakeholders to facilitate student visa processing and student financing. - Provided expert advice and support to prospective students to attract them to the university whilst providing meaningful education pathways. Key Achievements: - Developed and implemented strategies that increased the on-campus student number from 156 to 938 between 2014 and 2018. - Delivered 600+ student consults every year, driving a conversion rate of 64% compared to the university average of 50%. - Set a new record for international student admissions in 2017 that saw SIE receive a grant of 466,000 RMB. - Established relationships with two international cooperation programs that guaranteed 30 international student enrolments each per year, representing 15% of the 400-student annual international student target. Show less



MBA Center, Shanghai International Studies University

• Shanghai City, China

• Supervisor of MBA Center

  • May 2011 - Nov 2013

  Core Responsibilities: - Planned and executed over 30 international events to drive increased international student enrolments to the university. - Delivered a #1 result in student satisfaction of over 99& among five MBA departments in 2012 and 2013. - Consistently delivered on KPIs of 80 students per year across double degrees, exchange and study tour programs. - Project-managed international exchange programs, double degree programs and overseas study tours. - Coordinated the selection of appropriate candidates for different programs. - Developed and led information sessions for prospective candidates to attract and retain their interest to convert them to enrolments. Show less