Experience

Landing Gear Technologies, LLC
• United States
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee
• Information Technology Administrator

  • Mar 2023 - Present

AXA Pro
• Construction
• IS&T Coordinator

  • Feb 2020 - Mar 2023


Komatsu Cummins Chile

• Machinery Manufacturing
• 1 - 100 Employee

• IT Administrator/ Product Support

  • Jan 2015 - Nov 2019

  ● Provide training for administrative personal and service technicians for all Komatsu platform (SMAP, Websag, Komtrax, EQP Care, KG-PQM, NPS) ● Create reports to evaluate distributor efficiency in the use and maintaining of platforms, also create joiFUL meeting to create action plan for distributor to discuss issues and resolution for the distributor may have in the region and to develop relationships with distributors to promote retention, growth and loyalty with their clients in territory. ● Help to establish a service organization and system to respond to customer needs and requests ● Offer advice how to do proper operation of service and improve procedures and maintenance. ● Directed the implementation and performance tuning of Windows 2008/2012 Server environment for client’s global operations. Delivered a major improvement over old VPN system that catapulted productivity of remote users. ● Replaced major manufacturer’s vulnerable network with robust security through joint architecture of firewall and DHCP. ● Expanded and protected client network and PC environment. Built new file servers to maximize file/print sharing and performance. ● Migrate all support engineers and sales team from laptop Win 7 Pro to Surface Pro – Win 10 Pro ● Keep up to date with new technologies & strategies to improve office infrastructure and remote engineers. ● Evaluate new technology in demand with recommendation to provide solutions to local and remote users ● Be liaison between different dept and teams to provide a business solutions with engineers and clients across many countries to meet deadlines. ● Analyze KPI to improve performance with clients ● Coordinate upgrade, repair or replacement hardware & software to minimize downtime. ● Provide technical support for different enterprise applications onsite or remote. Show less



Bel USA LLC

• United States
• Printing Services
• 100 - 200 Employee

• IT Manager

  • Jun 2003 - Aug 2014

  Successfully managed company infrastructure networks and telecommunication system 5 onsite servers and 2 virtual servers in colocation, 180 nodes, 260 extensions, 20 network printers and more the 35 handheld devices (scanners, tablets). ● Manage Windows users, dept via group policy and restrictions. ● Install\configure\maintain\ troubleshoot – Cisco and Juniper Switches ● Install\configure\maintain\troubleshoot - SonicWall firewall – Barracuda Web Filtering ● Identification & implementation of hardware or software to enhance productivity and efficiency ● Managed hosted exchange server 2010 ● Configured and managed AD, DHCP, Antivirus and backup servers. ● Troubleshooting network problems and conflict. ● Suggest improvements for operation relative to infrastructure, software, call center for efficiency. ● Provide remote support for second site (Philippines) via phone or RDP. Show less