Associate Insurance Compliance Officer

• Oct 2017 - Present

Senior Underwriter

• Jan 2017 - Oct 2017

Account Executive/Underwriter

• 2012 - Nov 2016

• Managed a $10mm small commercial book-of-business while achieving rate, retention, and new business objectives. • Underwrite and price accounts in support of strategic business planning activities to achieve overall growth and profit objectives. • Develop and maintains key relationships with insurance agencies by offering the highest level of customer service, timely responses to quote requests, renewals, endorsements, and underwriting questions. • Underwrite new business for acceptability based on established appetite and eligibility criteria and pricing the business at a profitable level. • Partner with agents to negotiate and retain renewals offering the highest level of customer service, timely responses • Primarily focused on underwriting General Liability, Property, Auto, Work Comp, and Umbrella for several industries which include, buildings, apartments/condos, offices, technology offices, & manufacturers/wholesalers • Collaborating with Sales to identify opportunities and challenges within our territory

Underwriting Specialist

• 2006 - 2010

Underwrote construction commercial applications for excess casualty on practice policies, OCIP/CCIP and project specific operations. Managed and maintained profitable accounts with $10M-$500M in revenue that increased profitability. Developed pricing and terms for renewal and new business based on individual risk quality Advisor to brokers on which product or coverages would be applicable to specific exposures Communicated with sales/account management to discuss rating options, company products and proposals that establish long lasting relationships Supervised associate underwriter and worked on a team of underwriters that produced camaraderie Worked with internal partners to ensure profitability and consistency of underwriting results

Underwriting Specialist

• 1998 - 2006

Underwrote personal line insurance applications that increased market share. Analyzed data to determine if exposure is a viable risk for values up to $10 million.Applied company guidelines to evaluate personal lines application to remain profitableApproved or decline personal lines applications based on critical thinkingAnalyzed agent's book of business and developed recommendations with regards to profitabilityCoordinated special projects pertaining to the filing of department of insuranceConducted agency seminars to educate agents and staff on accurately insuring property to value

Senior Claims Representative

• 1994 - 1998

Investigated, negotiated and settled property damage and liability claims.Adjusted claims on the National Catastrophe Team with less than 1% reopenedInterpreted policy language and explained coverages to policyholders that enhanced relationship buildingMade reports to management and attended settlement conferencesResearched case law as it relates to circumstance and parties to the lossCoordinated with outside sources to obtain information to aid in claim resolutionInspected damage dwellings, took photographs, completed structural diagrams and estimates