Holly Corscadden
Senior Customer Success Manager at Space32- Claim this Profile
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Bio
Sonet Mudiliyar
I met Holly in 2020 as SugaRush had started to work with WeWork on their corporate events across all their buildings. Holly has been excellent and provided a smooth onboarding experience for us as a vendor. I have seen her implement new processes and organise very well thought out campaigns/series of events. She is very organised, excellent communicator and regularly thinks outside the box. She is truly an asset to WeWork.
Indie GORDON
Holly is an incredible Programme Manager. She is someone that will always work above and beyond the standard call of duty on all projects and responsibilities she holds. Regardless of the scale, time frame or her responsibilities for tasks she is working on, Holly has an eye for detail that ensures all aspects of the projects she is working on are of an exceptionally high quality. I have had the privilege of working on multiple projects with Holly and her strong knowledge and integrity means that she never cuts corners and never gives up, her execution is seamless. Her strengths lie within People management, complex project management, creative thinking, problem solving, risk management and VIP stakeholder relationship management. Her interpersonal skills are outstanding, she not only builds relationships quickly but she is able to form a solid foundation based on trust, this has truly helped our company build valuable partnerships that have increased the quality of the programmes we run across multiple regions. I have had the opportunity to not only directly manage Holly but to also work along side her as part of our management team. Holly is a born leader that is also an outstanding team player, she is constantly motivating the people around her to achieve beyond their personal best which has meant that all her teams have been high performing. Holly is someone that continuously works to up-skill herself and because of this she takes feedback extremely well and continuously reflects on her leadership techniques and how she can develop. I have been fortunate enough to work with some fantastic managers throughout my career, however Holly is by fair one of the most outstanding managers I have ever worked with. Her passion for the future, people and creativity through consistency is so refreshing, she has a highly strategic mind that can create projects that will one day change the world. No matter where she goes she will always be a true asset to the company she works for as she will always put her best foot forward and work to the highest standard possible.
Sonet Mudiliyar
I met Holly in 2020 as SugaRush had started to work with WeWork on their corporate events across all their buildings. Holly has been excellent and provided a smooth onboarding experience for us as a vendor. I have seen her implement new processes and organise very well thought out campaigns/series of events. She is very organised, excellent communicator and regularly thinks outside the box. She is truly an asset to WeWork.
Indie GORDON
Holly is an incredible Programme Manager. She is someone that will always work above and beyond the standard call of duty on all projects and responsibilities she holds. Regardless of the scale, time frame or her responsibilities for tasks she is working on, Holly has an eye for detail that ensures all aspects of the projects she is working on are of an exceptionally high quality. I have had the privilege of working on multiple projects with Holly and her strong knowledge and integrity means that she never cuts corners and never gives up, her execution is seamless. Her strengths lie within People management, complex project management, creative thinking, problem solving, risk management and VIP stakeholder relationship management. Her interpersonal skills are outstanding, she not only builds relationships quickly but she is able to form a solid foundation based on trust, this has truly helped our company build valuable partnerships that have increased the quality of the programmes we run across multiple regions. I have had the opportunity to not only directly manage Holly but to also work along side her as part of our management team. Holly is a born leader that is also an outstanding team player, she is constantly motivating the people around her to achieve beyond their personal best which has meant that all her teams have been high performing. Holly is someone that continuously works to up-skill herself and because of this she takes feedback extremely well and continuously reflects on her leadership techniques and how she can develop. I have been fortunate enough to work with some fantastic managers throughout my career, however Holly is by fair one of the most outstanding managers I have ever worked with. Her passion for the future, people and creativity through consistency is so refreshing, she has a highly strategic mind that can create projects that will one day change the world. No matter where she goes she will always be a true asset to the company she works for as she will always put her best foot forward and work to the highest standard possible.
Sonet Mudiliyar
I met Holly in 2020 as SugaRush had started to work with WeWork on their corporate events across all their buildings. Holly has been excellent and provided a smooth onboarding experience for us as a vendor. I have seen her implement new processes and organise very well thought out campaigns/series of events. She is very organised, excellent communicator and regularly thinks outside the box. She is truly an asset to WeWork.
Indie GORDON
Holly is an incredible Programme Manager. She is someone that will always work above and beyond the standard call of duty on all projects and responsibilities she holds. Regardless of the scale, time frame or her responsibilities for tasks she is working on, Holly has an eye for detail that ensures all aspects of the projects she is working on are of an exceptionally high quality. I have had the privilege of working on multiple projects with Holly and her strong knowledge and integrity means that she never cuts corners and never gives up, her execution is seamless. Her strengths lie within People management, complex project management, creative thinking, problem solving, risk management and VIP stakeholder relationship management. Her interpersonal skills are outstanding, she not only builds relationships quickly but she is able to form a solid foundation based on trust, this has truly helped our company build valuable partnerships that have increased the quality of the programmes we run across multiple regions. I have had the opportunity to not only directly manage Holly but to also work along side her as part of our management team. Holly is a born leader that is also an outstanding team player, she is constantly motivating the people around her to achieve beyond their personal best which has meant that all her teams have been high performing. Holly is someone that continuously works to up-skill herself and because of this she takes feedback extremely well and continuously reflects on her leadership techniques and how she can develop. I have been fortunate enough to work with some fantastic managers throughout my career, however Holly is by fair one of the most outstanding managers I have ever worked with. Her passion for the future, people and creativity through consistency is so refreshing, she has a highly strategic mind that can create projects that will one day change the world. No matter where she goes she will always be a true asset to the company she works for as she will always put her best foot forward and work to the highest standard possible.
Sonet Mudiliyar
I met Holly in 2020 as SugaRush had started to work with WeWork on their corporate events across all their buildings. Holly has been excellent and provided a smooth onboarding experience for us as a vendor. I have seen her implement new processes and organise very well thought out campaigns/series of events. She is very organised, excellent communicator and regularly thinks outside the box. She is truly an asset to WeWork.
Indie GORDON
Holly is an incredible Programme Manager. She is someone that will always work above and beyond the standard call of duty on all projects and responsibilities she holds. Regardless of the scale, time frame or her responsibilities for tasks she is working on, Holly has an eye for detail that ensures all aspects of the projects she is working on are of an exceptionally high quality. I have had the privilege of working on multiple projects with Holly and her strong knowledge and integrity means that she never cuts corners and never gives up, her execution is seamless. Her strengths lie within People management, complex project management, creative thinking, problem solving, risk management and VIP stakeholder relationship management. Her interpersonal skills are outstanding, she not only builds relationships quickly but she is able to form a solid foundation based on trust, this has truly helped our company build valuable partnerships that have increased the quality of the programmes we run across multiple regions. I have had the opportunity to not only directly manage Holly but to also work along side her as part of our management team. Holly is a born leader that is also an outstanding team player, she is constantly motivating the people around her to achieve beyond their personal best which has meant that all her teams have been high performing. Holly is someone that continuously works to up-skill herself and because of this she takes feedback extremely well and continuously reflects on her leadership techniques and how she can develop. I have been fortunate enough to work with some fantastic managers throughout my career, however Holly is by fair one of the most outstanding managers I have ever worked with. Her passion for the future, people and creativity through consistency is so refreshing, she has a highly strategic mind that can create projects that will one day change the world. No matter where she goes she will always be a true asset to the company she works for as she will always put her best foot forward and work to the highest standard possible.
Credentials
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PRINCE2® Foundation and Practitioner Certification Training
PeopleCertJul, 2020- Sep, 2024
Experience
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Space32
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Netherlands
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Information Technology & Services
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Senior Customer Success Manager
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Nov 2022 - Present
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WeWork
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Uzbekistan
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Information Services
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1 - 100 Employee
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UK & Ireland Event and Activation Manager at WeWork [Project Manager]
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Jan 2022 - Nov 2022
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Event and Activation Specialist
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Jan 2020 - Jan 2022
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The Challenge
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United Kingdom
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Civic and Social Organizations
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100 - 200 Employee
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Senior Programme Manager
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Jun 2019 - Dec 2019
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Programme Manager
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Jun 2018 - Jun 2019
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Programme Associate Manager
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Jul 2017 - Jun 2018
• Directly line manages two Assistant Programme Managers and two Programme Leaders. Responsible for health & safety and safeguarding of up to 288 young people at one time.• Manage and support set- up of the National Citizen Service programme in Hounslow, Ealing and Richmond for up to 1,620 young people. Developing up to 500 high quality community partnerships with a range of local charities & social enterprises. • Provide logistical management as required in areas of up to 500 transport journeys, 3 venues, residential accommodation and weekly food for up to 80 young people and staff, ensuring that these are delivered within budget.• Enable up to 500 high quality community projects that enable young people to make a difference in their local communities.• Monitor and implement Challenge policies and procedures with my team. Ensuring Health and Safety, Safeguarding and Finance. • Lead on programme reports, plans and evaluations within quality improvement plan, primarily focusing on areas of retention and inclusion within phases of the NCS programme• Ensure that my programmes are fully risk assessed by approving project risk assessments prior to delivery and completing dynamic risk assessments on an on-going basis. • Participate in out of hours (weekend and evenings) on call during delivery in July & August to provide pastoral support to residential phases of NCS programme. Managing and responding to safeguarding and Health & Safety incidents nationally across UK.
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Senior Assistant Programme Manager
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May 2016 - Jul 2017
• Event management• Set up community projects, volunteer days and business workshops for up to 400+ young people. • Manage programme and external stakeholder relationships for specific boroughs in South West London.• Line-manage Associate Mentor, Senior Community Facilitator, Practitioners and up to 6 Senior Mentors at any one time, all of varying ages and levels of experience. Provide them with relevant developmental opportunities, as well as feedback and coaching when required. • Lead on facilitation and delivery of curriculum, meeting NCS Ethos and Values whilst also adhering to tight daily schedules and young people with varying support level needs. • Adapting session resources and creating innovative and creative new ways of engaging young people for staff.• Creating and centralising programme delivery materials for staff.• Facilitating assessments and training for seasonal staff.• Support the needs of all young people and staff on NCS, ensuring the delivery of a fully inclusive programme. Working with managers to provide additional resources, logistical adjustments, or session modification where needed. • Maintain and manage relationships with large venues and accommodation providers by being the face of the organisation on the ground. • Liaise with national providers to book or amend transport that would be safe and timely enough for teams of young people. • Ensuring the safety of information of up to 80 people per programme- staff and young people - keeping in line with company policies around data protection and security. • Leading on the complex cash flow process, ensuring that budgets balanced for each team & donations met the relevant recipients in good time.• Confirming the payroll, expenses and evaluation feedback for delivery staff. • Facilitate daily staff briefings, outlining essential timetabling and health and safety information. Also facilitated the daily staff review sessions, vital for ongoing feedback and general well-being.
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NCS Engagement Coordinator
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Dec 2015 - May 2016
Directly reach out to target schools to get involved in year round NCS programme, support school engagement through calls and meetings, support recruitment and engagement of our young participants for upcoming programmes, primarily through schools, further education colleges and community groups and implement these throughout the year.Build and foster long standing relationships with a wide range of audiences, including young people, teachers and parentsExciting and persuading young people to sign up to NCS through presentations in assemblies, PSHE classes and follow up phone calls.Assist young people and their parents through the sign up process from initial expression of interest to turning up for the programme, primarily through phone calls. Focusing on Retention of young people through creative and exciting events and building rapport. Working as part of a team towards individual and team targets, identify new opportunities to recruit new schools and new groups of young people.Administrative duties to support department and sign up process.
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Assistant Facilitator
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Jan 2015 - Dec 2015
Working on multiple projects using drama as a youth development tool. 1. Working in Irish Traveller community using poetry and drama to develop ages 7-14 year olds literacy and creative writing skills2. Working with refugees and migrants to explore theatre, communication and creativity through weekly workshops3. Working with ages 6-15 using film, theatre and creativity to explore imagination and exploring the life as a young person Working on multiple projects using drama as a youth development tool. 1. Working in Irish Traveller community using poetry and drama to develop ages 7-14 year olds literacy and creative writing skills2. Working with refugees and migrants to explore theatre, communication and creativity through weekly workshops3. Working with ages 6-15 using film, theatre and creativity to explore imagination and exploring the life as a young person
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Drama and Dance Instructor
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Oct 2013 - Dec 2015
Teach and facilitate drama and dance workshops and lessons (Foundation stage+), Planning Lessons, communicating with parents and teachers, liaising with Admin team. Teach and facilitate drama and dance workshops and lessons (Foundation stage+), Planning Lessons, communicating with parents and teachers, liaising with Admin team.
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Senior Mentor
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Jul 2014 - Sep 2014
Lead, motivate and support a group of 16 years olds residentially, support other members of staff, facilitate evening sessions. Lead, motivate and support a group of 16 years olds residentially, support other members of staff, facilitate evening sessions.
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Production Manager / Stage Manager
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Jul 2012 - Aug 2012
Production Preparation, Organisation of Employees and Cast, Management of Production team and schedule, Management of Production budget, Overall responsibility of Cast well-being and welfare, liaising with FOH and PR, Organisation and management of Backstage before and during performances, Risk Assessments any space used, sourcing any props, liaise with costume and set design, organise any transport required, organise Get in and Out. Production Preparation, Organisation of Employees and Cast, Management of Production team and schedule, Management of Production budget, Overall responsibility of Cast well-being and welfare, liaising with FOH and PR, Organisation and management of Backstage before and during performances, Risk Assessments any space used, sourcing any props, liaise with costume and set design, organise any transport required, organise Get in and Out.
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Education
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2012 - 2015
Central School of Speech and Drama, U. of London
Bachelor’s Degree, Drama, Applied Theatre and Education -
2005 - 2012
Ulidia Integrated College
Community
