Holly Butlin-Moran

Marketing and Communications Executive at Healthcare Research Worldwide (HRW)
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Contact Information
Location
Kenilworth, England, United Kingdom, GB

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Sabrina Sultana

I had the absolute pleasure of being Holly's manager while she worked for Glide Customer Service Team. Holly is truly exceptional. She perfectly balances being friendly and professional, is approachable and immediately builds trust with her stakeholders. Holly is bright and has a contagious energy which reflects in her truly fantastic communication style which just works at all levels of an organization. She will always deliver on her promises and commitments to time and to an exceptionally high standard. Holly was truly a delight to work with and I would not hesitate to recommend her!

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Credentials

  • Mental Health First Aider
    Mental Health First Aid (MHFA) England
    Apr, 2021
    - Sep, 2024
  • The Fundamentals of Digital Marketing
    Google Digital Garage
    Feb, 2021
    - Sep, 2024
  • 1st Class Honours BA Business Studies Degree
    University of Northampton
    Jul, 2020
    - Sep, 2024
  • Affiliate member
    Chartered Management Institute
    Oct, 2017
    - Sep, 2024
  • CMI Level 5 Professional Qualification in Management and Leadership
    Chartered Management Institute
    Sep, 2017
    - Sep, 2024
  • Postgraduate Certificate in Professional Development and Employability
    University of Northampton
    Jun, 2000
    - Sep, 2024

Experience

    • United Kingdom
    • Market Research
    • 1 - 100 Employee
    • Marketing and Communications Executive
      • Jul 2022 - Present

    • United Kingdom
    • Services for Renewable Energy
    • 1 - 100 Employee
    • Marketing Communications and Partnerships Executive
      • Oct 2021 - Jul 2022

      Utility Team acquired by eEnergy. During my time at eEnergy, I was responsible for the content created across eEnergy's sister companies, including PR and Media and the activation of the partnerships at eEnergy, including companies such as the National Federation of Builders and Road Haulage Association.

    • Marketing Executive
      • Mar 2021 - Oct 2021

    • United Kingdom
    • Utilities
    • 1 - 100 Employee
    • Customer Service Executive
      • May 2019 - Apr 2021

      Customer support via telephone, social media, email and LiveChatManaging social media pagesPart of People ForumTrained in de-escalating complaints at first pointResolving queries within a tight timeframeKnowledge within the energy sector Customer support via telephone, social media, email and LiveChatManaging social media pagesPart of People ForumTrained in de-escalating complaints at first pointResolving queries within a tight timeframeKnowledge within the energy sector

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Customer Assistant
      • Jun 2017 - May 2019

      During my time at Sainsbury's I have been able to adapt my skills in customer service allowing me to expand on my knowledge of business marketing. By being a customer service employee it is my role to ensure customers needs are met and making sure customers have a good experience when visiting the store. During my time here I have: Become computer literate.Enhanced my customer service skillsHad experience in dealing with difficult circumstancesGained knowledge of supermarket target audience and competitor analysis for this particular jobAs I continue my role in Sainsbury's I am eager to see how I can use this job opportunity to develop my skills and learn new ones to enhance my knowledge

Education

  • University of Northampton
    Bachelor of Arts - BA, Business Studies
    2017 - 2020

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