Experience

Spokane Public Facilities District

• United States
• Entertainment Providers
• 1 - 100 Employee

• Design Specialist

  • Mar 2013 - Present

  Responsible for the ideation and creation of all print and electronic assets for the Spokane Public Facilities District and their facilities, the Spokane Arena, First Interstate Center for the Arts, The Podium, and the Spokane Convention Center. Manages all aspects of the District and supporting venue websites. Designs and programs static and motion advertising elements for all in-house digital displays. Assists in the development, coordination and execution of marketing promotions and advertising concepts. Proofs externally sourced collateral and signage to ensure brand standards are maintained. Works closely with the District’s contracted ticket provider to coordinate email blasts to ticket holders and create detailed seating maps for potential and confirmed events. Shoots, edits, and archives photos from facility events. Served as the Spokane Arena’s interim social media manager from December 2019 to January 2021, scheduling content on all platforms while engaging with over 75,000 fans. Show less



Best Buy

• Retail
• 700 & Above Employee

• Customer Service Specialist

  • Aug 2009 - Mar 2013

  Resolved customer issues and gave recommendation of products on a case-by-case basis both in person and over the phone. Performed basic troubleshooting and acted as a liaison to the service and sales departments. Handled sales transactions and processed refunds according to company policies. Resolved customer issues and gave recommendation of products on a case-by-case basis both in person and over the phone. Performed basic troubleshooting and acted as a liaison to the service and sales departments. Handled sales transactions and processed refunds according to company policies.



Ifong Chen Photography

• Spokane, Washington, United States

• Album Designer

  • May 2009 - Jan 2013

  Designed multi-spread wedding and engagement album layouts that incorporated type and graphic treatments. Special attention was given to image selection and cropping. Completed minor Lightroom adjustments as needed. Designed multi-spread wedding and engagement album layouts that incorporated type and graphic treatments. Special attention was given to image selection and cropping. Completed minor Lightroom adjustments as needed.