Holly Smith

Business Analyst at AF - Group
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Contact Information
us****@****om
(386) 825-5501
Location
Eaton Rapids, Michigan, United States, US
Skills

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Bio

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Credentials

  • NMLS
    National Mortgage Loan Servicing

Experience

  • AF - Group
    • United States
    • Holding Companies
    • 400 - 500 Employee
    • Business Analyst
      • Jan 2019 - Present

  • BHHS Tomie Raines REALTORS
    • East Lansing, MI
    • Administrative Manager
      • Sep 2016 - Present

  • First National Bank of America
    • United States
    • Banking
    • 300 - 400 Employee
    • Business Process Analyst
      • Jul 2015 - Aug 2016

      Analyze income for residential loan files, improve processes, ensure files meet compliance and regulatory guidelines, request documents required to meet policy, collaborate with department managers to improve communication and turnaround times, create new tools and procedures as necessary, training of new processing employees Analyze income for residential loan files, improve processes, ensure files meet compliance and regulatory guidelines, request documents required to meet policy, collaborate with department managers to improve communication and turnaround times, create new tools and procedures as necessary, training of new processing employees

  • Fifth Third Bank
    • United States
    • Financial Services
    • 700 & Above Employee
    • Personal Banker
      • Jul 2009 - Jul 2015

      Assist customers in finding creative financial solutions to meet their goals, coach & train peers in lending, sales, service, coaching of customer service staff to meet production goals, work with lending and underwriting managers to improve tools and training. Assist customers in finding creative financial solutions to meet their goals, coach & train peers in lending, sales, service, coaching of customer service staff to meet production goals, work with lending and underwriting managers to improve tools and training.

  • Pizza House Bar and Grill
    • East Lansing, Michigan
    • Server
      • Aug 2008 - Apr 2009

      Hostess, server and customer service. Hostess, server and customer service.

  • Things Remembered
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Sep 2005 - Oct 2008

      sales, customer service, engraving, inventory, display setup, daily sales reconciliation and banking deposits. I was responsible for opening and closing the store as a key holder. sales, customer service, engraving, inventory, display setup, daily sales reconciliation and banking deposits. I was responsible for opening and closing the store as a key holder.

  • Red Reflet Ranch
    • United States
    • 1 - 100 Employee
    • Summer Intern
      • May 2007 - Aug 2007

      Caring for Livestock, assist with breeding operations, hay farming, guest services and general ranch labor Caring for Livestock, assist with breeding operations, hay farming, guest services and general ranch labor

Education

  • Baker College Center for Graduate Studies
    Master of Business Administration (MBA), Business Intelligence & Finance
    2015 - 2020
  • Michigan State University
    Bachelor’s Degree, Animal Sciences
    2003 - 2009
  • College of Agriculture, Food and Rural Enterprise, Enniskillen, Northern Ireland
    Study Abroad, Equestrian/Equine Studies
    2005 - 2005

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