Holly Saunders
Assistant Director at Rochester Institute of Technology- Claim this Profile
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English Penutur asli atau dwibahasa
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French Kecekapan asas
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Bio
Bunnie Passmore
Holly is one of those rare managers who also naturally serves as an inspiring mentor for the whole staff. Holly exhibits strong interpersonal skills and a unique capacity for empathy. These qualities most notably translate in her ability to motivate a team to care about its project and be invested in the project’s success. Holly is the go-to person for conflict resolution and problem solving; when there has ever been tension amongst co workers she steps in to diffuse tension and induce compromising. Though she’s never one to draw attention to herself, Holly’s positive attitude and the respect others feel toward her are palpable.
Bunnie Passmore
Holly is one of those rare managers who also naturally serves as an inspiring mentor for the whole staff. Holly exhibits strong interpersonal skills and a unique capacity for empathy. These qualities most notably translate in her ability to motivate a team to care about its project and be invested in the project’s success. Holly is the go-to person for conflict resolution and problem solving; when there has ever been tension amongst co workers she steps in to diffuse tension and induce compromising. Though she’s never one to draw attention to herself, Holly’s positive attitude and the respect others feel toward her are palpable.
Bunnie Passmore
Holly is one of those rare managers who also naturally serves as an inspiring mentor for the whole staff. Holly exhibits strong interpersonal skills and a unique capacity for empathy. These qualities most notably translate in her ability to motivate a team to care about its project and be invested in the project’s success. Holly is the go-to person for conflict resolution and problem solving; when there has ever been tension amongst co workers she steps in to diffuse tension and induce compromising. Though she’s never one to draw attention to herself, Holly’s positive attitude and the respect others feel toward her are palpable.
Bunnie Passmore
Holly is one of those rare managers who also naturally serves as an inspiring mentor for the whole staff. Holly exhibits strong interpersonal skills and a unique capacity for empathy. These qualities most notably translate in her ability to motivate a team to care about its project and be invested in the project’s success. Holly is the go-to person for conflict resolution and problem solving; when there has ever been tension amongst co workers she steps in to diffuse tension and induce compromising. Though she’s never one to draw attention to herself, Holly’s positive attitude and the respect others feel toward her are palpable.
Experience
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Rochester Institute of Technology
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United States
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Higher Education
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700 & Above Employee
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Assistant Director
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Jul 2021 - - Kini
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Rochester Institute of Technology
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United States
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Higher Education
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700 & Above Employee
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Admissions Counselor
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Nov 2020 - Feb 2021
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Assistant Director
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Feb 2020 - Nov 2020
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Admissions Counselor
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Nov 2019 - Feb 2020
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Rochester Institute of Technology
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United States
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Higher Education
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700 & Above Employee
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Assistant Director
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Mei 2017 - Mei 2019
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Genesee Valley Educational Partnership
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Education Administration Programs
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100 - 200 Employee
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Finance Supervisor - Deputy Treasurer
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Mac 2016 - Apr 2017
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Grand Canyon University
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United States
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Higher Education
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700 & Above Employee
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Internal Auditor
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Apr 2014 - Feb 2016
- Conduct quarterly compliance audits to ensure university compliance with Title IV regulations- Testing includes but is not limited to Active, Withdrawn, TEACH Grant, Federal Work study, Verification and C-Codes- Assist in quarterly operational audits- Testing includes but is not limited to public information, travel and entertainment, Sarbanes-Oxley (SOX), Gainful Employment, and Consumer Information Disclosures - Assist with creation and implementation of corrective action plans for various departments- Attend NASFAA and FSA Conferences on an annual basis to maintain knowledge of Title IV financial aid
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Student Finance Manager
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Feb 2012 - Mac 2014
• Manage a team of seven finance counselors and at times assisted in covering other manager’s staff.• Speak with students to deescalate and improve their overall experience.• Audit student accounts and ensured proper procedures were followed by staff.• Use necessary computer programs to complete tasks: CampusVue, NSLDS, COD, Microsoft Outlook/Excel/Word and ImageNow.• Receive requests from staff to expedite certifications and funding to students• Monitor, identify, and resolve potential workflow problems within the department.• Spent time managing academic department and sought to learn cross departmental • Conduct regular team meetings and individual coaching sessions
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Student Finance Counselor
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Jan 2011 - Feb 2012
• Prepare student financial resources to be applied to tuition costs. • Provide excellent customer service to students and other parties.• Communicate with students and other parties via written and phone correspondence regarding student financial services.• Ensure reports and projects are worked in the strict time allotted.• Use necessary computer programs to complete tasks: CampusVue, OAC, COD, Microsoft Outlook/Word/Excel, SPA and ImageNow• Perform a variety of other functions/ projects as assigned by the immediate supervisor/manager to aid in the department's/company's achievement of goals and business objectives.
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Revenue Accounting Specialist
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Apr 2008 - Jan 2011
• Audit passenger tickets ensuring proper procedure and rules are followed by airport agents.• Correspond with industry partners regarding billable and payable amounts according to airline clearing house rules.• Communicate with US Airways agents via written and phone correspondence regarding ticketing errors and questions.• Ensure reports and projects are worked in the strict time allotted.• Use necessary computer programs to complete tasks: Oracle, QIK, Microsoft Word, Microsoft Outlook, Microsoft Excel, Fastrieve, XTND, ROCS, IBM, Airfacts, ARC, ARC Memo Manager.• Monitor, identify, and resolve potential workflow problems within the department.• Perform a variety of other functions/ projects as assigned by the immediate supervisor/manager to aid in the department's/company's achievement of goals and business objectives.• Research and resolve accounting discrepancies in a timely manner, including correspondence with external contacts.• Research and audit travel agency issued airline tickets to insure proper procedure and all rules were followed. • Correspond with travel agencies regarding billable and payable amounts according to airline clearing house rules.• Communicate with travel agents via written and phone regarding debit memo amounts, disputes and questions.• Use necessary computer programs to complete tasks• Monitor, identify, and resolve potential workflow problems within the department.• Perform a variety of functions/ projects as assigned by the supervisor/manager to aid in achievement of goals and objectives.• Answering travel agency phone calls and make outbound phone calls to resolve disputes and answer questions.
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Education
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2011 - 2015
Argosy University
Bachelor of Science (BS), Business Administration, Management and Operations
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