Experience

Child in Time

• United Kingdom
• Mental Health Care
• 1 - 100 Employee

• School Therapist

  • Sep 2022 - Present



Place2Be

• United Kingdom
• Non-profit Organizations
• 300 - 400 Employee

• Mental Health Practitioner

  • Apr 2022 - Present



Union Insurance Services

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Quality Assurance Assessor

  • Mar 2019 - Aug 2022



Parliment Hill School

• London, England, United Kingdom

• Child and Adolescent Therapist

  • Mar 2021 - Apr 2022

  • Managed a diverse case load, attending supervision and case management for continued personal development. • Offered a warm and empathetic approach. • Provided therapy interventions tailored for each individual client while offering one-to-one and group assistance. • Performed client assessments and developed treatment plans. • Counselor a number of patients weekly with issues such as, PTSD anxiety, depression. • Helped clients pinpoint emotions underlying personal and relational conflicts. • Assessed clinical risk and danger to children and families and determined appropriate level of response and intervention. • Communicated closely with other counsellors to devise programs and activities based on developmental and academic levels. Show less



Child in Time

• United Kingdom
• Mental Health Care
• 1 - 100 Employee

• Art and Play Therapist

  • Jan 2022 - Mar 2022

  • 1:1 therapy sessions with LAC using art and play to form a safe and open environment. • Working with a wide range of different clinical difficulties and cases. • Engage with the child and their presenting issues, offering them support and time to explore this. • Continuously liaised with external agencies. E.g social workers, foster parents, school leads, previous therapist. • Provided integrative approaches and adapting this to each individual. • Completed, submitted and verified accuracy of paperwork, including clinical and psychosocial initial assessments, treatment plans, therapy notes and other required documentation. • Creating a warm and free space for the child to play Show less



Rhodes Avenue Primary

• London, England, United Kingdom

• Training Child Counsellor

  • Sep 2019 - Dec 2020

  • Collaborated with social services, referral sources, and other professionals, including the teachers and the safe guarding lead. • Helped clients pinpoint emotions underlying personal and relational conflicts. • Completed, submitted and verified accuracy of paperwork, including clinical and psychosocial initial assessments, treatment plans, therapy notes and other required documentation. • Worked closely with family and offered interventions that they can try and use at home and outside of school. • Used different forms of art mediums and play to help children work through their feelings in a less evasive way. • Attended regular supervision and lectures to continue my own development and learning. • Supported teachers in the class room and offered techniques and interventions they can use. Show less



Yerbury

• United Kingdom
• Primary and Secondary Education

• Training Art Therapist

  • Mar 2018 - Oct 2019

  • Facilitated childhood development with play and art • Conducted personalised assessments and based treatment on needs of each individual. • Assessed clinical risk and danger to children and families and determined appropriate level of response and intervention. • Communicated closely with other counsellor to devise programs to offer the right support to the child. • Aided parents in arranging evaluations. • Displayed sensitivity to cultural and linguistic needs of clients and families I worked with. • Implemented therapeutic interventions to promote awareness and growth that would offer the child the support and space they needed. • Documented therapeutic goals and client progress. • Built trust and rapport with compassionate approach. Show less



HelloFresh

• Germany
• Consumer Services
• 700 & Above Employee

• Senior Customer Service Representative

  • May 2016 - Mar 2019

  -Consistently achieved Top Performer award for high productivity and output. -Assisted with training and leading a team of 13 Customer Service Executives, providing ongoing support. -Demonstrating strong skills in administration, target adherence, GDPR principles, customer account management, relationship building, and both written (letters and emails) and verbal communications. -Reaching all KPI targets individually and helping with team targets. -Handled TrustPilot reviews, Facebook and Twitter responses. Communicated with customers through inbound and outbound phone calls, as well as emails. Show less



Drop Kicks Wrestling School

• London, United Kingdom

• Office Coordinator

  • Jan 2015 - Dec 2016

  Handled all media and public relation enquiries. Delivered accurate diary management for all teaching staff, arranging meetings, press interviews and classes. -Implemented a new office system to improve efficient working practice. -Answer all calls that arrive at the reception desk and to pass to the appropriate staff member, or to take a message if the staff member is absent (this is then emailed to the relevant team or staff member -Organise the Reception area, gym and kitchen areas and to ensure at all times that the rooms are clean, organised, well stocked and ready for use (liaising with the cleaners and facilities coordinator) - Organising meetings and appointments, often controlling access to the manager/executive Show less



Long Tall Sally

• United Kingdom
• Apparel & Fashion
• 1 - 100 Employee

• Customer Service Assistant

  • Mar 2014 - Dec 2016

  -Maintained customer relationships and develop a regular international clientele through providing VIP customer service -Act as a Brand Ambassador for the brand -Took an active part in hitting the store targets -I have a strong interpersonal and communication skills -I was enthusiastic, highly motivated and able to work well within a small team -Maintained customer relationships and develop a regular international clientele through providing VIP customer service -Act as a Brand Ambassador for the brand -Took an active part in hitting the store targets -I have a strong interpersonal and communication skills -I was enthusiastic, highly motivated and able to work well within a small team



Miss Walker

• Nanny and Casual Assistant

  • Mar 2014 - Dec 2016

  -Answer emails professionally and efficiently -Acting as the first point of contact: dealing with correspondence and phone calls managing diaries -liaising with staff and clients -With older children School runs -Manage the playroom, keeping it tidy and in order -Bathing, changing and feeding as required -Light cooking for the children -Age appropriate activities -Safety, security and well being of the child -Responding with flexibility to specific parent / child needs and wants, and prioritising accordingly Show less