Holly Redfern

IT Mentor at EMA Training Ltd
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Location
UK

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Ruth Sutton

I worked with Holly and taught and mentored her throughout her apprenticeship. She was the first homegrown mentor and one of the best! Wonderful brainy caring lady! She is technically very good as well as still being a sponge and lapping up knowledge at every opportunity!

Graeme Sisson

I have had the pleasure of working with Holly for over 5 years, first meeting her when she was completing her IT Apprenticeship. Holly progressed in to an assessor role and was quickly able to relate to employers and apprentices alike. Holly's own experience of undertaking an apprenticeship enables her to relate apprenticeship development needs to work based scenarios , and guide both learners and employers accordingly. Holly is heavily focussed on ensuring learners achieve their qualifications within the expected timelines and takes a " harsh but fair" approach in ensuring deadlines are met. Holly has a friendly buy professional approach and is a true asset for our delivery team. I have worked with a number of assessors over the years and I can truly say that few have been as tenacious as Holly when it comes to ensuring a learners development and overall achievement.

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Experience

    • United Kingdom
    • Education Management
    • 1 - 100 Employee
    • IT Mentor
      • Jun 2022 - Present
    • United Kingdom
    • Technical and Vocational Training
    • 1 - 100 Employee
    • Pathway Planner
      • Sep 2020 - Jun 2022
    • United Kingdom
    • Education Administration Programs
    • 200 - 300 Employee
    • IT Assessor L3 & 4
      • Oct 2018 - Sep 2020
    • United Kingdom
    • Higher Education
    • 1 - 100 Employee
    • IT Level 3 and 4 assessor
      • Nov 2015 - Oct 2018

      Level 3 and 4 Assessor with 3aaa, dealing with a case load of between 30-40 students , personal success rates of over 90% HNC Level 4 Taqa Level 3 CompTIA IT Essentials CCNA1 Routing and switching Level 3 BTEC Diploma in IT Maths & ICT Functional skills Level 3 and 4 Assessor with 3aaa, dealing with a case load of between 30-40 students , personal success rates of over 90% HNC Level 4 Taqa Level 3 CompTIA IT Essentials CCNA1 Routing and switching Level 3 BTEC Diploma in IT Maths & ICT Functional skills

    • IT Support Technician
      • Sep 2012 - Nov 2015

      Configuration of servers and pcs Testing & identify components and systems issues customer remote and phone support experience onsite installation and repairs Network setup stock control Configuration of servers and pcs Testing & identify components and systems issues customer remote and phone support experience onsite installation and repairs Network setup stock control

Education

  • The Open University
    BSc (Honours) Cyber Security, Cyber security
    2022 - 2028
  • 3aaa Apprenticeships
    HNC Level 4 in systems and development, HNC Level 4 in professional competence for IT and telecoms professionals
    2015 - 2016
  • Loughborough College
    BTEC Level 3 diploma in ICT systems and principles, BTEC Level 3 diploma in professional competence for IT abd Telecoms professionals
    2012 - 2014
  • Chellaston Sixth Form
    ICT A level, CD
    2010 - 2012

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