Holly McAloney

Management Analyst at IRS, Office of Chief Counsel
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area

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Credentials

  • Certificate in Analytics and Management
    American University
    Feb, 2017
    - Oct, 2024

Experience

    • United States
    • Law Practice
    • 400 - 500 Employee
    • Management Analyst
      • Nov 2020 - Present

      Serve on the admin team for the Associate Chief Counsel (Procedure & Administration) by providing a variety of management services, including gathering and analyzing data on various projects. Provide routine and ad-hoc reports for 100+ attorneys to maintain accurate data in the case management systems, CASE-MIS and TLCATS. Pull reports from Business Objects when requested to analyze specific projects for Senior Executives and/or Branch Chiefs. Collect progress on P&A’s published guidance projects for bi-weekly updates to Senior Executives, and ensure project data is accurately tracked in CASE-MIS for annual reports. Purchase card holder that assists with securing funding for professional trainings and supply orders, and tracking yearly spending to ensure budgets are maintained. Timekeeper for two branches, which entails entering time and attendance for staff members into SETR/TAPS, collecting signatures, and auditing time records to ensure accuracy. Show less

    • United States
    • Restaurants
    • 200 - 300 Employee
    • Host & Receptionist
      • Jun 2015 - Present

      Serve as host and receptionist for The Hamilton, one the top 20 highest grossing restaurants in the US. Provide front of house support for restaurant operations, such as answering an average of 75 calls per shift and addressing guest concerns. Became a certified trainer for new staff to the host department and tasked with administrative duties to support management. These responsibilities include developing and maintaining new hire on-boarding documents and training materials, creation and formatting of weekly restaurant menus, and maintaining online menus. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Coordinator, Digital Event Publishing
      • Aug 2017 - Nov 2020

      Responsible for enhancing digital media promotion of University events through managing, testing and developing the integrated publishing application (Publisher) of the University space scheduling system (25Live). Also assist with maintaining the FourWinds Interactive screens, as well as the University's Web Content Management System.

    • Dining Programs Coordinator
      • Apr 2015 - Aug 2017

      Served as the primary support for the posting of meal plans to student records (Colleague and BlackBoard Transact), as well as the maintenance of the EagleBucks stored-value program. This included processing weekly and monthly vendor payments, the installation and trouble-shooting of hardware and software problems, managing student and parent concerns regarding meal plans, Dining Dollars, and EagleBucks transactions, as well as the recruitment and support of on and off-campus merchants.

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Leasing Consultant
      • Nov 2014 - Apr 2015

      Responsible for assisting current residents with maintenance requests and other concerns, as well touring and helping prospective residents. Also performed other administrative tasks, such as creating and signing leases and logging payroll for courtesy patrol. Responsible for assisting current residents with maintenance requests and other concerns, as well touring and helping prospective residents. Also performed other administrative tasks, such as creating and signing leases and logging payroll for courtesy patrol.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Campus Host
      • May 2014 - Sep 2014

      Staff member that provided support to the professional staff members working in the main Housing and Dining office at American University. Operated the phone lines and assisted guests and students who had concerns and questions regarding their housing and dining for both the summer period and upcoming academic school year.

    • Resident Assistant
      • Aug 2013 - May 2014

      Provided education and paraprofessional counseling to aid the personal and professional development of 70 first-year students. Planned and executed events in conjunction with planned curriculum to advance residents’ academic skills, personal wellness, community building abilities, and multicultural competency. Enforced university policy and served as emergency response to maintain safety of residents.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Sales Associate
      • Aug 2010 - Aug 2013

      Sales Associate responsible for greeting and preparing customers' orders, opening and closing the store, including cleaning and sanitizing equipment and locking premises. Sales Associate responsible for greeting and preparing customers' orders, opening and closing the store, including cleaning and sanitizing equipment and locking premises.

    • United States
    • International Affairs
    • 1 - 100 Employee
    • Legislative Intern
      • Jan 2013 - May 2013

      Legislative Intern responsible for aiding constituents on the telephone and through mail communication, as well as working alongside legislative staff by researching varying policy areas. Legislative Intern responsible for aiding constituents on the telephone and through mail communication, as well as working alongside legislative staff by researching varying policy areas.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Desk Receptionist
      • Aug 2012 - May 2013

      Responsible for assisting residents, University employees, and ensuring campus security and safety within the residence halls. Responsible for assisting residents, University employees, and ensuring campus security and safety within the residence halls.

    • United States
    • Political Organizations
    • 300 - 400 Employee
    • Political Intern
      • Sep 2012 - Dec 2012

      Political Intern responsible for researching current events, poll data, and other pertinent information to be used for briefings used by political candidates and governmental leaders. Political Intern responsible for researching current events, poll data, and other pertinent information to be used for briefings used by political candidates and governmental leaders.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Research Assistant
      • Feb 2012 - May 2012

      Front Desk Receptionist and Research Assistant for the staff members of this educational nonprofit’s national office. Front Desk Receptionist and Research Assistant for the staff members of this educational nonprofit’s national office.

    • United States
    • Legislative Offices
    • 700 & Above Employee
    • Legislative Intern
      • Aug 2011 - Dec 2011

      Legislative Intern in the Office of Congresswoman Debbie Wasserman Schultz. Responsible for attending briefings, drafting memos, leading tours of the US Capitol building, drafting constituent letters, answering phones, and researching legislation. Legislative Intern in the Office of Congresswoman Debbie Wasserman Schultz. Responsible for attending briefings, drafting memos, leading tours of the US Capitol building, drafting constituent letters, answering phones, and researching legislation.

Education

  • American University
    Master of Public Administration (M.P.A.), Public Administration
    2017 - 2019
  • American University
    Bachelor's Degree, Political Science and Government
    2011 - 2014
  • Suncoast Community High School
    High School Diploma, International Baccalaureate
    2008 - 2011

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