Holly Jackson
Wedding Training and Development Manager at Apartment Group- Claim this Profile
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Bio
Experience
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Apartment Group
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United Kingdom
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Hospitality
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1 - 100 Employee
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Wedding Training and Development Manager
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Feb 2022 - Present
Key tasks involve identify training requirements and develops plans for training new and existing employees. Overseeing recruitment, budgeting & company feedback.Advanced experience with team coaching and skill development.Managing a team of 10 with focus on development, targets and key relationships with clients.
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Senior Wedding & Events Coordinator
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Sep 2017 - Mar 2022
My role as a senior coordinator requires me to manage a whole team of wedding coordinators and create a working environment in which everyone thrives and delivers a high standard. I have also been able to transition in to new roles, working closely with the operations manager on marketing and development within the wedding department.Duties and key responsibilities within my role include:• Provide direction, instructions and guidance to the wedding team.• Professionally resolve any customer complaint promptly and efficiently.• Create and develop engaging, SEO friendly content across digital platforms including the venues websites & blogs.• Communicate efficiently with both internal & external contacts daily.• Working toward account growth targets and maximizing revenue generation. Show less
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Wedding Coordinator
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Mar 2015 - Aug 2017
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Wedding sales executive
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Aug 2013 - Mar 2015
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Photographer
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Sep 2012 - Jul 2013
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Players Bar
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United Kingdom
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Entertainment Providers
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1 - 100 Employee
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Bar Supervisor
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Feb 2010 - Sep 2012
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Education
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2008-2011 University of Northumbria
BA (Hons), Journalism