Experience

Naval Surface Warfare Center Indian Head Division

• United States
• Defense and Space Manufacturing
• 100 - 200 Employee

• Procurement Specialist

  • Mar 2018 - Present

  The Naval Sea Systems Command (NAVSEA) ERP Business Office (NEBO) Acquisition and Logistics (AL) Team requires support in the the creation and maintenance of material master records for Navy ERP. The Unique Material Master (UMM) Junior SME works directly with the NEBO AL Team at Indian Head MD to support NAVSEA ERP end users. Primary Responsibilities include: • Create, copy, edit and format documents • Organize meetings • Draft meeting agendas and minutes • Work routine and recurring trouble tickets • Perform administrative duties as required • Post reports to iNAVSEA (SharePoint) for end-user report access • Adhere to development methodology, standards and naming conventions and best practices • Complete project related documentation during the different stages of the project as required



AGS, an RR Donnelley Company

• United States
• Printing Services
• 1 - 100 Employee

• Program Work, Customer Service Representative

  • Nov 2013 - Jan 2016

  * Provide all necessary support to sales/customer, including the following: receive calls, faxes, mail, and email; identify and resolve customer problems and issues in a timely manner. Handle customer concerns/issues as needed (i.e. dispute management, invoice reconciliation, etc) Provide proof of delivery, and order status upon request. * Process orders and change notices (also includes obtaining delivery special promises and special freight quotes) in related systems as required. * Perform pricing and generate quotes. * Verify composition or perform copy prep as needed for order processing purposes. * Manage schedules while working with shipping to ensure that jobs are getting out and where they need to be on time * Coordinate all corrections and/or changes that occur during work-in process through written and/or verbal instructions. * Data entry responsibilities, setting up new items and managing current inventories. * Act as a communication link between external customer and all internal departments. * Performs other related duties and participates in special projects as assigned.



Marine Corps Base Camp Lejeune

• Tarawa Terrace II

• Assistant Teacher at Childcare Development Center

  • Jan 2012 - Aug 2013

  Assisted with developing lesson plans, observations, and art work. Provided weekly and monthly paperwork to include, weekly worksheets for training, safety/classroom reports, and updated child/parent information. Provided administrative support with assisting front-desk duties that included, but we not limited to, answering and directing calls to the appropriate party, filing, and executive-level support. Utilized finger prints and MCCS government based computer programs to efficiently complete the administrative tasks assigned.