Holly Fitzgerald
Project Manager/Business Analyst at Yahara Software- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Ed Cook
I've worked with Holly on many successful projects. She is always attentive to needs of the clients and details of what they are requesting. Her ability to hear what the clients are saying and translate that into actionable requirements is one of her key assets. She is easy to work with and is good at getting IT and the clients working toward the end goal.
Don Branthoover
Holly is a positive force in the workplace. She is detailed in product documentation and drives conversation to truly understand business needs. She has always been highly respected by our client community. She brings a lot of energy to any project and will do whatever is needed to get the job completed.
Ed Cook
I've worked with Holly on many successful projects. She is always attentive to needs of the clients and details of what they are requesting. Her ability to hear what the clients are saying and translate that into actionable requirements is one of her key assets. She is easy to work with and is good at getting IT and the clients working toward the end goal.
Don Branthoover
Holly is a positive force in the workplace. She is detailed in product documentation and drives conversation to truly understand business needs. She has always been highly respected by our client community. She brings a lot of energy to any project and will do whatever is needed to get the job completed.
Ed Cook
I've worked with Holly on many successful projects. She is always attentive to needs of the clients and details of what they are requesting. Her ability to hear what the clients are saying and translate that into actionable requirements is one of her key assets. She is easy to work with and is good at getting IT and the clients working toward the end goal.
Don Branthoover
Holly is a positive force in the workplace. She is detailed in product documentation and drives conversation to truly understand business needs. She has always been highly respected by our client community. She brings a lot of energy to any project and will do whatever is needed to get the job completed.
Ed Cook
I've worked with Holly on many successful projects. She is always attentive to needs of the clients and details of what they are requesting. Her ability to hear what the clients are saying and translate that into actionable requirements is one of her key assets. She is easy to work with and is good at getting IT and the clients working toward the end goal.
Don Branthoover
Holly is a positive force in the workplace. She is detailed in product documentation and drives conversation to truly understand business needs. She has always been highly respected by our client community. She brings a lot of energy to any project and will do whatever is needed to get the job completed.
Credentials
-
Project Management Professional (PMP)
Project Management InstituteApr, 2021- Nov, 2024 -
Cert Prep: PMI Agile Certified Practitioner (PMI-ACP)®
LinkedInJan, 2021- Nov, 2024 -
Project Management Foundations
LinkedInJan, 2021- Nov, 2024
Experience
-
Yahara Software
-
United States
-
Software Development
-
1 - 100 Employee
-
Project Manager/Business Analyst
-
Apr 2017 - Present
-
-
-
Amdocs
-
United States
-
Software Development
-
700 & Above Employee
-
Group Lead/Business Analyst- Customer Support Team
-
Mar 2003 - Feb 2017
Promoted rapidly to Group Lead position by demonstrating initiative, customer focus and problem solving skills. Gathered and translated general business requirements into functional and technical requirements.Integral in the design and implementation of customized software used by over 1,200 sales representatives at YP.Successfully lead projects through design, development, testing, implementation and production support. Negotiated project costs with executive director level client.Conducted weekly client meetings, which involved communicating technical content to non-technical individuals.Developed and delivered training curriculum for both end user and new support analysts.Virtually managed a team of 10 business analyst both onsite and offshore.Work with development team on detailed estimates.Present solutions to the client.Managed the integration of the project.Supported System Test and User Acceptance Test.Insured software was production ready.Manage and ultimately responsible for the production support of our sales applications.
-
-
-
Ameritech
-
United States
-
Telecommunications
-
100 - 200 Employee
-
Business Manager - SBC IT Services
-
Dec 2000 - Mar 2003
Business Analyst for sales automation applications developed for SBCDO. Successful rollout of a new custom sales proposal and order input software.Managed the development, testing and rollout of new software versions.Trained the end user and supported the systems during and after implementation.Received Above and Beyond awards for my work in 2001 and 2002.
-
-
Sales Laptop Analyst
-
May 1997 - Dec 2000
Liaison between the sales end user and IT department.Provided local support and direction of daily laptop usage within the sales office. Trained new software applications and sales tools to end users.Provided immediate resolution of the hardware and software problems that arose daily in the field. Worked closely with our development team to enhance the sales application.Grew proficient laptop use in the field from 0% to 100% for a team of 20 Sales Reps and Mangers.
-
-
Sales Representative
-
Oct 1995 - Oct 1997
Account ManagementAdvertising Sales
-
-
Education
-
1988 - 1992
University of Wisconsin-Milwaukee
Bachelor's degree, Communications
Community
