Experience

Coleg Cambria
• United Kingdom
• Education
• 700 & Above Employee
• Student Services Advisor

  • May 2021 - Present


Target Group

• Georgia
• Online Audio and Video Media
• 1 - 100 Employee

• Outcome Testing Executive

  • Dec 2017 - Present

• Quality Assurance Executive

  • Dec 2016 - Present


Demon Tweeks
• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• E-commerce Data Assistant

  • Mar 2019 - May 2021


Crystal Legal Services Ltd

• Marketing Assistant

  • Nov 2015 - Dec 2016

  • To work with the Marketing team to deliver Social Media Campaigns and Consumer Content across all of their product and service lines.• Full understanding of the customer journey mapping process and storage of sample collateral at every stage of the relationship.• Support the team to ensure activity is delivered on time and to budget.• Responsibility for ensuring supplier purchase orders are issued against agreed process and budgets.• Help to develop marketing collateral for consumer and business proposition in line with agreed authority levels and agreed campaigns.• Become a Brand Champion across the business; ensuring consumer and business brand consistency.• Work closely with the Marketing team to understand current activity, priorities and support the team objectives.• Work closely with the HR team to deliver Colleague Engagement projects.• Own the Net Promoter Score project for customers.• Assist in the full rebrand of the company with market research and customer feedback.• Work alongside the system’s, operational and sales team for BAU related projects that include marketing. • Team administration duties.• Consistently researching and understanding the social media platform and any changes that may happen.• Ownership of internal communications such as emails, internal newsletter, intranet, etc.• Support internal events to promote and drive awareness of company initiatives.

• Administrator

  • Jun 2015 - Nov 2015

  • Open and record all mail which comes into the business• Sorting inbound mail and either distributing it to the correct business area or action as per company policy.• Validate and action Welcome Packs returned by Customers• Validate and action FOS PPIQ and Complaint forms signed and returned by customers• Validate and action Experian Credit Application forms received from customers• Validate and action Acknowledgements received from vendors• Validate and action Letters of Authority (LOAs) received by customers • File all customer records and file management for CLS colleagues• Carry out other general admin duties as and when required including filing, scanning, printing and archiving.• Work with the Team Senior and Team Manager to develop and follow performance plans that will improve your skills and productivity. • 100% Punctuality and Attendance.• Flexibility around working hours – often at short notice.• Working to strict time scales