holly bishop
Customer Service Specialist at Topps Tiles Plc- Claim this Profile
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Bio
Experience
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Topps Tiles
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United Kingdom
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Retail
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500 - 600 Employee
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Customer Service Specialist
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Feb 2018 - Present
Target driven sales environment. Relied upon to open and close the store. Awarded top sales person on numerous occasions. Solely worked with customers and provided them with bespoke tile designs for projects by using the Topps Tiles illustrator. Provided a high level of customer service Responsible for meeting sales target. Responsible for stock ordering and cash handling Opening/closing the store. Communicated with other stores on a daily basis to fulfil customer orders and ensure satisfaction. Required to complete online training in line with role requirements Responsible for tile display changes that were in customer sight. Show less
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Currys Business
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United Kingdom
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Retail
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400 - 500 Employee
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Salesperson
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Nov 2017 - Jan 2018
Provided first class customer service by answering customer queries, face to face and over the phone. Engaged and communicated with peers to ensure high standards of service Responsible for cashing up tills, handling money and customer refunds. Provided a high level of product knowledge. Responsible for contributing towards meeting weekly key performance indicators. Gained enormous amounts of experience and confidence in talking to and helping customers through building and engaging conversation. Show less
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Education
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2016 - 2017
Peterborough Regional College
BTEC, Introduction to specialist pathways in Art & Design -
2016 - 2017
Peterborough Regional College
BTEC, Photography Briefs -
2016 - 2017
Peterborough Regional College
BTEC, Creative project in Art & Design -
2016 - 2017
Peterborough Regional College
BTEC, Recoding for creative intentions in Art & design -
2016 - 2017
Peterborough Regional College
BTEC, Graphic design briefs -
2016 - 2017
Peterborough Regional College
BTEC, Investigating contextual references in Art &Design -
2011 - 2016
Thomas Clarkson Academy
GCSE, Mathematics -
2011 - 2016
Thomas Clarkson Academy
GCSE, English Language -
2011 - 2016
Thomas Clarkson Academy
GCSE, Catering -
2011 - 2016
Thomas Clarkson Academy
BTEC, Science -
2011 - 2016
Thomas Clarkson Academy
GCSE, ART -
2011 - 2016
Thomas Clarkson Academy
GCSE, English Literature -
2011 - 2016
Thomas Clarkson Academy
GCSE, Geography -
2011 - 2016
Thomas Clarkson Academy
GCSE, Mathematics
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