Experience

United Way of Greater Greensboro

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of Volunteering and Advocacy

  • Jan 2023 - Present



Cone Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Assistant Director of Volunteer Services

  • Jun 2021 - Mar 2023

  1121 Church Street, Greensboro NC 27401 • Oversee recruitment, management, performance, compliance, and policies and procedures of volunteer services of about 200 plus volunteers serving at Moses Cone, Wesley Long, Women and Children’s hospital, and the Med Center for Women. • Act as leader for fifteen plus staff at two different campuses. • Available seven days a week to respond to staffing needs at Wesley Long hospital and Moses Cone campuses.



Senior Services, Inc.

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Volunteer and Community Engagement Manager

  • Apr 2019 - Aug 2021

  2895 Shorefair Drive, Winston-Salem, NC • Significantly increased the number of volunteers, expanded volunteer roles, and instituted a new volunteer orientation and handbook, and a tracking system since hired • Supervise and oversee the volunteer program of over 1,500 volunteers • Direct recruitment, training, and tracking of volunteer retention • Create and utilize social media, newspaper postings, TV and radio interviews, and website updates targeting volunteer engagement • Write a weekly column for the Winston-Salem… Show more • Significantly increased the number of volunteers, expanded volunteer roles, and instituted a new volunteer orientation and handbook, and a tracking system since hired • Supervise and oversee the volunteer program of over 1,500 volunteers • Direct recruitment, training, and tracking of volunteer retention • Create and utilize social media, newspaper postings, TV and radio interviews, and website updates targeting volunteer engagement • Write a weekly column for the Winston-Salem Journal on senior related topics • Coordinate events such as volunteer appreciation events, volunteer and giving events with community organizations, and internal opportunities for various departments to engage Show less



NC Association of Volunteer Administration

• Executive Secretary

  • Oct 2018 - Aug 2021

  Greensboro--Winston-Salem--High Point Area As Executive Secretary I am responsible for noting all the minutes at all meetings, updating the shared drive, and attending all executive committee meetings.



Hospice of the Piedmont (North Carolina)

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Volunteer Coordinator

  • Jul 2017 - Apr 2019

  High Point, North Carolina Volunteer Coordinator June 2017 -- April 2019 • Engage the community through contacts and presentations to increase the volunteer base • Recruit new volunteers and doubled the number of new volunteers in the program • Successfully increased the number of volunteer hours per month and the geographic area served • Facilitate relevant training, volunteer orientations, team building, and self-care



AmeriCorps Partnership to End Homelessness

• Program Coordinator

  • Dec 2013 - Jan 2017

  The Servant Center • Recruit, screen, interview potential members for program • Supervise members at off-site functions and resolve issues at their various nonprofit sites where they serve • Coordinate and organize trainings for members monthly • Review all member time-sheets to ensure accuracy for submission to the government • Assist Director in the management of our 34 members



Big Brothers Big Sisters of America

• United States
• Non-profit Organizations
• 700 & Above Employee

• Match Supervision Coordinator

  • Oct 2009 - Jun 2013

  510 Summit Ave. Greensboro, NC 27405 • Received the annual Employee of the Year nomination from coworkers 3 consecutive years • Engaged and motivated volunteers to continue their association with Big Brothers Big Sisters • Successfully supported up to 75 mentoring relationships while working 20 hours a week • Carefully monitored matches for child safety issues • Enhanced communication between all parties enabling relationships to be rewarding and complete • Cultivated activities and discounts within the community… Show more • Received the annual Employee of the Year nomination from coworkers 3 consecutive years • Engaged and motivated volunteers to continue their association with Big Brothers Big Sisters • Successfully supported up to 75 mentoring relationships while working 20 hours a week • Carefully monitored matches for child safety issues • Enhanced communication between all parties enabling relationships to be rewarding and complete • Cultivated activities and discounts within the community for the organization • Managed database system and organized surveys and paper files • Supervised interns in training • Cultivated a productive relationship with Hampton Elementary by matching students with volunteers to improve their behavior and grades • Collaborated with local agencies to address the needs of children and families in the program • Began a program to register voters through our agency, including parents and volunteers • Established and coordinated Movie Nights, Trivia games, and various craft activities with children and their volunteers Show less



United Way of the Roanoke Valley

• Sponsored Executive

  • Oct 2006 - Jan 2007

  325 Campbell Avenue SW, Roanoke, VA 24016 • Achieved an increase in revenue of targeted company campaigns in 2006 and 2007 by giving public presentations and establishing business contacts for liaisons • Mentored other 2007 Loaned Executives in effective correspondence, public presentations and handling objections • Managed 81 active accounts in 2007 including various industries such as; construction, law offices, accounting firms, banking, engineering, insurance, real estate, finance, and manufacturing



Gate City Animal Hospital

• Client Relations Coordinator

  • Jul 1997 - May 2006

  202 Pisgah Church Road, Greensboro, NC 27455 • Diffused difficult situations with clients and established new protocol to prevent future problems • Interviewed and screened prospective employees. • Created client service satisfaction surveys in order to trouble-shoot problem areas • Improved client fulfillment by implementing problem solving meetings with employees



Danville Area Humane Society

• Fundraising/Assistant to the Director

  • Jul 1996 - Feb 2001

  996 South Boston Road, Danville, VA 24540 • Established the first Mutt Strut, dog walk • Increased funding by organizing dog walks, mailings, bake sales, holiday activities, and dog washes • Augmented the number of volunteers and organized the tracking of these volunteers • Significantly enhanced the number of volunteers participating in fundraising events • Assisted the Director in calmly and quickly resolved sensitive issues with the public • Accompanied the Director on cruelty calls and served as a witness