Experience

Family First Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Human Resources Manager

  • May 2023 - Present

  York, Pennsylvania, United States

• Human Resources Generalist/Coordinator

  • Jun 2022 - May 2023

  York, Pennsylvania, United States

• Human Resources Office Administrator

  • Jun 2021 - Jun 2022

  York, Pennsylvania, United States



Amwins

• United States
• Insurance
• 700 & Above Employee

• Account Administrator

  • Aug 2020 - Jun 2021

  Hunt Valley, Maryland, United States Served as primary point of contact for 200+ fully-insured client groups, ranging from 10-500+ FTEs. Processed high volume of applications for health and ancillary benefit enrollments, changes, and terminations; worked directly with insurance carriers to resolve enrollment issues; routinely audited carrier systems to find and resolve coverage discrepancies.

• COBRA Administrator/Senior Dental

  • Aug 2017 - Aug 2020

  Hunt Valley, Maryland, United States Processed COBRA Qualifying Event notices and new member election forms for eligible members; completed all carrier and company updates. Provided customer service to members via phone and email. Provided clerical, administrative, and customer support to Medicaid-based dental program for nursing home residents.