Holly Bouley
Senior Director, Strategic Sourcing - IT at LogicSource, Inc.- Claim this Profile
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Bio
Katie (Snyder) Dolgert
I had the pleasure of working directly with Holly for 5 years in Contract Compliance. She was a wonderful colleague with great and innovative ideas and the follow through to implement them. She possesses a rare blend of IT and business knowledge which allows her to interact with customers at all ends of the spectrum. She excels at project management, process building and improvement and customer focus, always going above and beyond what was required of her. Besides that, she is truly just a pleasure to be around every day!
Debra Nagy
I had the pleasure of working with Holly for many years in the Telecom department before she came to work for me on the voice network team. Holly's energy, problem solving skills and willingness to learn were extremely valuable not only to the team but to the operations of the contact centers.
Katie (Snyder) Dolgert
I had the pleasure of working directly with Holly for 5 years in Contract Compliance. She was a wonderful colleague with great and innovative ideas and the follow through to implement them. She possesses a rare blend of IT and business knowledge which allows her to interact with customers at all ends of the spectrum. She excels at project management, process building and improvement and customer focus, always going above and beyond what was required of her. Besides that, she is truly just a pleasure to be around every day!
Debra Nagy
I had the pleasure of working with Holly for many years in the Telecom department before she came to work for me on the voice network team. Holly's energy, problem solving skills and willingness to learn were extremely valuable not only to the team but to the operations of the contact centers.
Katie (Snyder) Dolgert
I had the pleasure of working directly with Holly for 5 years in Contract Compliance. She was a wonderful colleague with great and innovative ideas and the follow through to implement them. She possesses a rare blend of IT and business knowledge which allows her to interact with customers at all ends of the spectrum. She excels at project management, process building and improvement and customer focus, always going above and beyond what was required of her. Besides that, she is truly just a pleasure to be around every day!
Debra Nagy
I had the pleasure of working with Holly for many years in the Telecom department before she came to work for me on the voice network team. Holly's energy, problem solving skills and willingness to learn were extremely valuable not only to the team but to the operations of the contact centers.
Katie (Snyder) Dolgert
I had the pleasure of working directly with Holly for 5 years in Contract Compliance. She was a wonderful colleague with great and innovative ideas and the follow through to implement them. She possesses a rare blend of IT and business knowledge which allows her to interact with customers at all ends of the spectrum. She excels at project management, process building and improvement and customer focus, always going above and beyond what was required of her. Besides that, she is truly just a pleasure to be around every day!
Debra Nagy
I had the pleasure of working with Holly for many years in the Telecom department before she came to work for me on the voice network team. Holly's energy, problem solving skills and willingness to learn were extremely valuable not only to the team but to the operations of the contact centers.
Credentials
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Contract Lifecycle Management Advanced: Configuration Certification
Coupa SoftwareJul, 2021- Nov, 2024 -
Coupa Platform Certification
Coupa SoftwareApr, 2021- Nov, 2024 -
Advanced use of Unix
IKON -
Crystal Reports 8 Basic Skills
DeSai Learning -
Fundamentals of Solaris 2.x
Sun Microsystems -
How to Design Attention-Grabbing Brochures, Catalogs, Ads, Newsletters and Reports
SkillPath -
Lucent (Avaya) Definity ECS System Admin; CentreVu CMS w/ECS G3 and EAS; CentreVu CMS Custom Reports; ACD & Call Vectoring; AT&T Business Direct - Admin
Lucent (Avaya) -
Project Management Foundation PMBOK 6th Edition
International Institute for Learning -
Storytelling with Data
Boston University -
Telecommunications for the business Professional
The PELORUS Group
Experience
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LogicSource, Inc.
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United States
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Business Consulting and Services
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200 - 300 Employee
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Senior Director, Strategic Sourcing - IT
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Sep 2021 - Present
- Provide IT procurement strategy for large-scale development and procurement projects for clients in retail, manufacturing, healthcare, (and more) industries. - Manage staff of various levels, ensure they have resources, tools and development to do their job and to set up for success in reaching their career goals. Provide mentorship to others within the company. Present market insights and subject matter expertise to clients and internal departments in the IT category (software… Show more - Provide IT procurement strategy for large-scale development and procurement projects for clients in retail, manufacturing, healthcare, (and more) industries. - Manage staff of various levels, ensure they have resources, tools and development to do their job and to set up for success in reaching their career goals. Provide mentorship to others within the company. Present market insights and subject matter expertise to clients and internal departments in the IT category (software, hardware, Professional services) - Support client’s objectives through developing and executing sourcing strategies. - Assist clients in identifying opportunities to optimize efficiency, process, compliance, quality and cost. - Build, manage and execute RF(x)s; negotiate best pricing and service to meet the client’s needs. - Negotiate the contractual terms and conditions through contract execution. - Network and counsel internal and client stakeholders on specifications improvement and value engineering to drive cost containment and savings. - Communicate to all levels at clients and internally; including subject matter expertise, presentations, etc. Show less - Provide IT procurement strategy for large-scale development and procurement projects for clients in retail, manufacturing, healthcare, (and more) industries. - Manage staff of various levels, ensure they have resources, tools and development to do their job and to set up for success in reaching their career goals. Provide mentorship to others within the company. Present market insights and subject matter expertise to clients and internal departments in the IT category (software… Show more - Provide IT procurement strategy for large-scale development and procurement projects for clients in retail, manufacturing, healthcare, (and more) industries. - Manage staff of various levels, ensure they have resources, tools and development to do their job and to set up for success in reaching their career goals. Provide mentorship to others within the company. Present market insights and subject matter expertise to clients and internal departments in the IT category (software, hardware, Professional services) - Support client’s objectives through developing and executing sourcing strategies. - Assist clients in identifying opportunities to optimize efficiency, process, compliance, quality and cost. - Build, manage and execute RF(x)s; negotiate best pricing and service to meet the client’s needs. - Negotiate the contractual terms and conditions through contract execution. - Network and counsel internal and client stakeholders on specifications improvement and value engineering to drive cost containment and savings. - Communicate to all levels at clients and internally; including subject matter expertise, presentations, etc. Show less
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The Hartford
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United States
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Financial Services
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700 & Above Employee
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Associate Director Procurement Digital Solutions
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Feb 2021 - Sep 2021
- Provided architectural leadership, technological recommendation and transition strategies that support the development and implementation of procurement initiatives and aligned to IT partners. - Identified new concepts, ideas, techniques, best practices and digital strategies that align to the the internal stakeholder’s strategic vision / goals. - Educated and influenced internal stakeholders in the most effective use of digital applications. Fostered synergy between Procurement… Show more - Provided architectural leadership, technological recommendation and transition strategies that support the development and implementation of procurement initiatives and aligned to IT partners. - Identified new concepts, ideas, techniques, best practices and digital strategies that align to the the internal stakeholder’s strategic vision / goals. - Educated and influenced internal stakeholders in the most effective use of digital applications. Fostered synergy between Procurement Operations and Strategic Sourcing teams by designing process and controls with a focus on customer service. - Created a digital strategy road map that supports the overall goals of The Hartford. Show less - Provided architectural leadership, technological recommendation and transition strategies that support the development and implementation of procurement initiatives and aligned to IT partners. - Identified new concepts, ideas, techniques, best practices and digital strategies that align to the the internal stakeholder’s strategic vision / goals. - Educated and influenced internal stakeholders in the most effective use of digital applications. Fostered synergy between Procurement… Show more - Provided architectural leadership, technological recommendation and transition strategies that support the development and implementation of procurement initiatives and aligned to IT partners. - Identified new concepts, ideas, techniques, best practices and digital strategies that align to the the internal stakeholder’s strategic vision / goals. - Educated and influenced internal stakeholders in the most effective use of digital applications. Fostered synergy between Procurement Operations and Strategic Sourcing teams by designing process and controls with a focus on customer service. - Created a digital strategy road map that supports the overall goals of The Hartford. Show less
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Cigna Healthcare
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Hospitals and Health Care
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700 & Above Employee
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Strategy Manager (Sales and Procurement)
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Mar 2018 - Nov 2020
Project assignment to build a program for sales and global procurement. - Engineered “B2B” program providing 360 view of a company’s footprint at Cigna lending insights into supplier and client relationships. Data is used to make decisions in managing relationships. - Identified and implemented new technology and processes for the sales and procurement teams. - Streamlined process flow across departments to improve the process, mitigate contractual risks, meet internal audit and… Show more Project assignment to build a program for sales and global procurement. - Engineered “B2B” program providing 360 view of a company’s footprint at Cigna lending insights into supplier and client relationships. Data is used to make decisions in managing relationships. - Identified and implemented new technology and processes for the sales and procurement teams. - Streamlined process flow across departments to improve the process, mitigate contractual risks, meet internal audit and legal requirements. Provided additional support to the National Accounts Sales team: - Automated prospecting, updated processes to mitigate contractual risks and meet internal audit and legal requirements, introduced new technology for competitor insights.
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Strategic Vendor Manager (Global Procurement)
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Apr 2013 - Mar 2018
Managed a portfolio of IT software and consulting strategic global suppliers with annual spend for each supplier ranging from $10M to $150M. Utilized relationship management, risk assessments, surveys, NPS scores and problem solving to effectively manage the relationships. - Turned around vendors who were not performing into high performing partners to the organization. - Developed strong relationships with each supplier and key internal stakeholders. - Trained team members in… Show more Managed a portfolio of IT software and consulting strategic global suppliers with annual spend for each supplier ranging from $10M to $150M. Utilized relationship management, risk assessments, surveys, NPS scores and problem solving to effectively manage the relationships. - Turned around vendors who were not performing into high performing partners to the organization. - Developed strong relationships with each supplier and key internal stakeholders. - Trained team members in IT software and infrastructure contracts. - Created strategy for utilizing vendor products and services, from senior level initiatives to procurement negotiations, which strengthened the partnership, drove down overall costs and filled gaps for the business. - Facilitated quarterly executive business reviews and strategy meetings for executives. - Managed disputes between internal stakeholders and the vendors with favorable outcomes for managed suppliers and suppliers not under the portfolio. - Drove SLA performance improvements (~85% improvements) for multiple suppliers. - Persuaded a vendor to increase support by 50% at no additional costs (resulting in 95% resolution of outstanding issues).
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Cigna IT Manager
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Apr 2012 - Apr 2013
Liaison between Cigna’s operational business and Cigna’s infrastructure network suppliers. - Led implementation of internet services in for onsite health clinics. - Aligned IT network vendor products and services to Cigna’s daily operational requirements. - Drove cost savings through efficiencies in processes and consolidation of vendor services. - Leveraged project & vendor management practices for continuous quality improvement in vendor services.
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The Hartford
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United States
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Financial Services
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700 & Above Employee
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Contract Compliance Senior Specialist
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Mar 2008 - Apr 2012
Responsible for contractual compliance for IT projects including: outsourcing, licensing (software, hardware, servers, SaaS, SaaS, etc) and dispute resolution between internal stakeholder and vendor. - Developed, implemented and automated process for approving the use of Open Source software. - Process mapped internal processes, identified gaps and recommendations to streamline processes driving efficiencies. - negotiations of SLAs for IT vendors
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Telecommunications Consultant
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Sep 2005 - Mar 2008
Focused on telecommunication operations and projects. - Designed call center metrics based on industry standards and mentored operations management on utilizing data to run their call center. - Managed Unix and SQL servers across the organization. - Executed PBX configurations, call routing through ATT network, punch down of phone lines, VPN cable designs, etc. Led development and implementation of E911 across the enterprise. - Drove multiple site implementations (over 50)… Show more Focused on telecommunication operations and projects. - Designed call center metrics based on industry standards and mentored operations management on utilizing data to run their call center. - Managed Unix and SQL servers across the organization. - Executed PBX configurations, call routing through ATT network, punch down of phone lines, VPN cable designs, etc. Led development and implementation of E911 across the enterprise. - Drove multiple site implementations (over 50) small to large sites. (60 people – 7,000 people). - Managed cross functional teams for each implementation. Project was consistently on time and under budget.
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Education
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2003 - 2006
University of Phoenix
Bachelor degree, Business Management
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