Experience

Pave Fine Jewelry Design

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Service Coordinator

  • Mar 2022 - Jan 2023

  •Project Timeline Management •Material Sourcing •Quality Assurance •Inventory Management •Vendor and Client Relations •Inter Departmental Coordinator

• Inventory Specialist

  • Aug 2020 - May 2022



Lyneer Staffing Solutions

• United States
• Staffing and Recruiting
• 300 - 400 Employee

• Logistics Clerk & Onboarding SME

  • Jul 2020 - Jul 2020



K & R California Investments, LLC

• Oakland, California, United States

• Leasing Agent & Office Assistant

  • Jun 2020 - Jul 2020



Randstad USA

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Data Entry

  • Mar 2020 - Apr 2020

• Administrative Assistant

  • Feb 2020 - Mar 2020

  Construction



Lyneer Staffing Solutions

• United States
• Staffing and Recruiting
• 300 - 400 Employee

• Purchasing Agent

  • Mar 2020 - Mar 2020



Caraustar

• United States
• Packaging and Containers Manufacturing
• 400 - 500 Employee

• Customer Service Manager

  • Feb 2016 - Nov 2017

  Started at Caraustar as a Procurement Rep to provide hauling and recycling services of paper and cardboard. Upon recognizing that the level of detail in many of Caraustar’s administrative tools were not serving the company or the customer, I was moved into a role where I could create new protocols, tracking systems, and updated documentation. Some highlights include; created a schedule of permits to maintain legal compliance, created new database template to improve internal records of our… Show more Started at Caraustar as a Procurement Rep to provide hauling and recycling services of paper and cardboard. Upon recognizing that the level of detail in many of Caraustar’s administrative tools were not serving the company or the customer, I was moved into a role where I could create new protocols, tracking systems, and updated documentation. Some highlights include; created a schedule of permits to maintain legal compliance, created new database template to improve internal records of our vendors, implemented new policies with drivers to track better metrics, and frequently stepped in as a liaison with customers to mitigate customer service issues in a friendly manner. My most recent project involved moving the entire office to a new location, working with third party vendors to set up IT and VOIP systems, also did the interior design for four offices and the open office floor plan. I was particularly proud of this project as it highlighted my ability to juggle many tasks and saved the company money in the process. My main focus was customer retention. I did site visits if there is a problem with service or equipment. I was the point of contact once the account was secure in effort to free up the procurement rep so that he or she could focus on bringing a new volume. I operate with a rational grace and compassion that allows me to see situations from angles that satisfy the needs of the customer and the company's interest. Show less Started at Caraustar as a Procurement Rep to provide hauling and recycling services of paper and cardboard. Upon recognizing that the level of detail in many of Caraustar’s administrative tools were not serving the company or the customer, I was moved into a role where I could create new protocols, tracking systems, and updated documentation. Some highlights include; created a schedule of permits to maintain legal compliance, created new database template to improve internal records of our… Show more Started at Caraustar as a Procurement Rep to provide hauling and recycling services of paper and cardboard. Upon recognizing that the level of detail in many of Caraustar’s administrative tools were not serving the company or the customer, I was moved into a role where I could create new protocols, tracking systems, and updated documentation. Some highlights include; created a schedule of permits to maintain legal compliance, created new database template to improve internal records of our vendors, implemented new policies with drivers to track better metrics, and frequently stepped in as a liaison with customers to mitigate customer service issues in a friendly manner. My most recent project involved moving the entire office to a new location, working with third party vendors to set up IT and VOIP systems, also did the interior design for four offices and the open office floor plan. I was particularly proud of this project as it highlighted my ability to juggle many tasks and saved the company money in the process. My main focus was customer retention. I did site visits if there is a problem with service or equipment. I was the point of contact once the account was secure in effort to free up the procurement rep so that he or she could focus on bringing a new volume. I operate with a rational grace and compassion that allows me to see situations from angles that satisfy the needs of the customer and the company's interest. Show less



Bigge Crane and Rigging Co.

• United States
• Construction
• 200 - 300 Employee

• Executive Assistant

  • Dec 2014 - Oct 2015

  Coordinated Executive’s schedule to facilitate travel and ad hoc meetings. Participated in cross-functional team to update HR policies and bring about cultural change internally. Direct liaison between department managers and staff to follow up on projects, approve expense reports, time off requests, and handle personnel issues. Coordinated Executive’s schedule to facilitate travel and ad hoc meetings. Participated in cross-functional team to update HR policies and bring about cultural change internally. Direct liaison between department managers and staff to follow up on projects, approve expense reports, time off requests, and handle personnel issues.



Fern HR & Recruiting Consulting

• Restaurants
• 1 - 100 Employee

• HRIS / Benefits Manager

  • May 2014 - Nov 2014

  401(k) Committee Member and Plan Administrator: Point of contact for hardship withdrawals and enrollment questions. Worked closely with payroll to ensure timely processing of contribution, deferral, loan files, and notices. Audit COLA Limits report. Processed leaves of absence while adhering to State and Federal LOA laws. Followed up with employees for medical releases and restrictions. Drafted and sent leave letters. Short and Long Term Disability processing. Managed all annual and… Show more 401(k) Committee Member and Plan Administrator: Point of contact for hardship withdrawals and enrollment questions. Worked closely with payroll to ensure timely processing of contribution, deferral, loan files, and notices. Audit COLA Limits report. Processed leaves of absence while adhering to State and Federal LOA laws. Followed up with employees for medical releases and restrictions. Drafted and sent leave letters. Short and Long Term Disability processing. Managed all annual and quarterly open enrollment and discount plans. Maintained vendor relationships. Traveled for benefits and compliance presentations.

• Financial Administrative Assistant

  • Feb 2013 - May 2014

• Legal Department Coordinator

  • Apr 2006 - May 2014

  Sole administrative assistant to the Vice President & General Counsel. Duties included maintaining and updating weekly calendar of contracts and deadlines. Performed essential functions to facilitate the company’s restructure from a corporation to a limited liability company and formed two additional companies. Maintained and submitted Annual Reports for four separate entities spanning 12 states. Coordinated utility and vendor notifications during acquisitions while adhering to… Show more Sole administrative assistant to the Vice President & General Counsel. Duties included maintaining and updating weekly calendar of contracts and deadlines. Performed essential functions to facilitate the company’s restructure from a corporation to a limited liability company and formed two additional companies. Maintained and submitted Annual Reports for four separate entities spanning 12 states. Coordinated utility and vendor notifications during acquisitions while adhering to confidentiality agreements. Totaling 11 acquisitions and 74 restaurants. Oversaw the process of obtaining liquor licenses for 26 TGI Friday’s restaurants. Liaison for field employees, executives and outside counsel during contract negotiations, internal restructuring, acquisitions and litigation.



Lighting Systems

• Berkeley, CA

• Commissions Analyst

  • Oct 1999 - Mar 2006

  Reconciliation of commission checks received against expected commissions. Entered orders and commissions from direct sales not handled by customer service. Reviewed overdue commissions quarterly by importing reports into Excel and inquiring with manufacturers to advise status. Maintained spreadsheet of commission shortages found and received including a $100k discrepancy. Researched discrepancies by communicating with manufacturers and appropriate inside staff to accurately track open orders… Show more Reconciliation of commission checks received against expected commissions. Entered orders and commissions from direct sales not handled by customer service. Reviewed overdue commissions quarterly by importing reports into Excel and inquiring with manufacturers to advise status. Maintained spreadsheet of commission shortages found and received including a $100k discrepancy. Researched discrepancies by communicating with manufacturers and appropriate inside staff to accurately track open orders and expected commissions. Show less Reconciliation of commission checks received against expected commissions. Entered orders and commissions from direct sales not handled by customer service. Reviewed overdue commissions quarterly by importing reports into Excel and inquiring with manufacturers to advise status. Maintained spreadsheet of commission shortages found and received including a $100k discrepancy. Researched discrepancies by communicating with manufacturers and appropriate inside staff to accurately track open orders… Show more Reconciliation of commission checks received against expected commissions. Entered orders and commissions from direct sales not handled by customer service. Reviewed overdue commissions quarterly by importing reports into Excel and inquiring with manufacturers to advise status. Maintained spreadsheet of commission shortages found and received including a $100k discrepancy. Researched discrepancies by communicating with manufacturers and appropriate inside staff to accurately track open orders and expected commissions. Show less



Communication Tests Design

• Turnaround Coordinator

  • Nov 1996 - Jun 1999