Experience

Convergys Intelligent Contact

• United Kingdom
• Outsourcing and Offshoring Consulting
• 500 - 600 Employee

• Vodafone Customer Care

  • Mar 2015 - Present

  Delivering everything in regards to customer care Delivering everything in regards to customer care



MRP

• United States
• Software Development
• 700 & Above Employee

• Account Executive

  • Jul 2014 - Dec 2014

  Lead generation for various clients Lead generation for various clients



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Support

  • Sep 2013 - Jul 2014

  Various Projects including Eye-Fi support, Sony Industrial Camera RMA Check and SciQuest Cusomer Support both vial Email and Phone Various Projects including Eye-Fi support, Sony Industrial Camera RMA Check and SciQuest Cusomer Support both vial Email and Phone



TTEC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Support

  • Nov 2011 - Sep 2013

  Technical Support for Logitech Periferals Technical Support for Logitech Periferals



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Aug 2010 - Nov 2011

  Technical Support for Sony Vaio Notebooks and PC's for Business Users EMEA-Region Technical Support for Sony Vaio Notebooks and PC's for Business Users EMEA-Region



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Apr 2007 - Feb 2009

  Technical Support for Buffalo Technology Inc Technical Support for Buffalo Technology Inc