Hao Wu
Senior Pricing & Commercial Manager at Singtel Europe- Claim this Profile
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Chinese Native or bilingual proficiency
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English Native or bilingual proficiency
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Japanese Native or bilingual proficiency
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German Limited working proficiency
Topline Score
Bio
Credentials
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JLPT N1
The Japan FoundationDec, 2014- Nov, 2024
Experience
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Singtel Europe
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United Kingdom
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Telecommunications
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1 - 100 Employee
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Senior Pricing & Commercial Manager
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Mar 2016 - Present
• I lead RFPs in Europe and assist with RFPs from other SingTel global offices. I work closely with not only Singtel’s internal departments, but also companies acquired by Singtel worldwide. Deals we have won cover not only traditional bandwidth-based products, but also managed services including new technologies, such as SDWAN, ICT, etc; • Managing 3rd party purchase with local partners for SingTel’s sales orders and carrier relations with European carriers, including developing new partners, assisting with legal document review, organising and attending regular partner or telco events and establishing NNIs and transfer pricing schemes; • Managing mobile roaming partners in Europe for Singtel and Optus mobile users; • Participating in the process of SingTel’s backbone procurement in Europe; • Assisting Singtel HQ with acquisitions in Europe; • Controlling and optimising the costs of SingTel’s resources in Europe, including datacentre, equipment & backbone circuits, with regular partner review meetings. Managed to save approximately 20% on the backbone and infrastructure investment every year; • Working closely with telecommunication marketing intelligence companies for pricing benchmark purposes. Show less
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China Telecom Europe
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United Kingdom
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Telecommunications
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100 - 200 Employee
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Pricing Team Leader (Commercial and Bid)
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Aug 2014 - Dec 2015
All pricing related issues @ China Telecom Europe, including pricing strategy as well as carrier relations. Details and references are available upon request. • Led a team of 7 based in several EMEA countries, my main responsibility involves dealing with all pricing related queries in the EMEA region (Europe, the Middle-East and Africa), including negotiating pricing with suppliers, calculating quotations for business managers, optimising bilateral transfer pricing, SLA commitment and compensation schemes, and regular performance review with 18 EMEA carriers.• Supervised a global bidding team to undertake all formal bidding proposals (RFP) and won more than 11 global projects under tight deadlines (average 60 sites each project and all managed services, with TCV exceeding 10 million GBP). I also took the lead and organised formal bidding activities and proposals on all IT sourcing and network procurement of China Telecom (Europe) Limited (CTE) own backbone capacity (Managed Network Services).• Managed the carrier relationship with approximately 40 EMEA carriers in my team, including daily pricing work, solution design, new business acquisition, bidding proposal (RFP), contract and order management, long-term relationship strategy, and etc. Completed annual sales target within only 8 months. The products we dealt with cover both terrestrial and satellite transmission services (IPLC, IEPL), IP-VPN, IP Transit, Global Internet Access, Co-location, ICT (including IT Sourcing for international companies), Cloud Services, Voice Wholesale and Mobile services (MVNO). • Key person for pricing and strategy negotiation in a global team led by a management panel from our HQ - China Telecom Global Limited (CTG) for all NNI establishments. • Regularly reviewed and updated the tariff plans for CTG’s on-net capacity as well as our MVNO services in both UK and France (Individual customers). • CTE ‘Employee of the Year 2014’ Award Show less
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Strategy and Regional Development Manager
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Dec 2012 - Aug 2014
This was a completely new challenge for me. My responsibility covered the strategy of China Telecom's network and business expansion as well as establishing strategic partnership with other local Tier-1 carriers within EMEA region, whilst at the same time, I also:• Managed the overall relationship with all EMEA carriers, including organising formal conference and strategic negotiation, organising regular meetings with different carriers (Usually senior management level);• Successfully completed legal, strategic and commercial negotiations with local carriers in Turkey, Egypt, Kenya & Nigeria for the first 4 Virtual PoPs (VPoP) established in the Middle East and Africa;• Designed and released the 1st edition of CTE's official bidding training documents and templates, including company profile, standard questionnaire, technical details and etc. Provided training to key roles in the company that were required to take part in formal bidding activities;• Worked with several partners / consultants for all strategic and commercial negotiations with one of the biggest mobile network provider in FRANCE ensuring the successful launch of CTE’s MVNO service in France;• Led a team of 5 people and successfully established 2 subsidiaries of CTE in South Africa and France and a rep-office in Turkey, including local telecom licence application in these countries, plus Russia;• Led a team of 10 people in CTE and organised the opening ceremony of China Telecom (France) Limited;• Participated in drafting the CTG business management plan and assisting with the investment on project evaluation and opportunities for CTG business development, including ‘physical footprint’ and network expansion;• Re-innovated the IT plan and globalised CTE’s business operation system (CRM) with our outsourced partners to make it available to use by other CTG overseas branches. Show less
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Sales Support Manager
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Jul 2011 - Nov 2012
In addition to the job responsibilities allocated for my previous role, I also provided both language and technical support for our senior solution managers and senior business managers.With an experience of more than 3 years in a business support role, I managed to take charge of almost all the order processing within this company. In addition, I also:• A key member of global bidding (RFP) team on behalf of China Telecom (CT), focusing on solution design and pricing optimisation and securing contracts contributing to over 60% of annual revenue whilst supporting a global account team based in Europe and Asia. I was also responsible for drafting and completing the commercial part of all bid-related documents.• Commercial and legal negotiations with carriers and suppliers within EMEA region for IT sourcing activities for both CTE’s own investment and client projects.• Project-managed and successfully delivered more than 20 big projects (more than 30 sites in each project and all managed services) for our international customers (Global 500 companies).• Designed and finalised the tariff plan for CTExcel (China Telecom MVNO service) in the UK, which was launched in May, 2012 and organised the event for service launch. • Established a transfer-pricing scheme with 10 carriers in the EU and Middle East and a fast and efficient bilateral request and order process with all of them.• Assisted the development and implementation of strategies for off-net purchases and supplier management in the EMEA region.• Controlled and monitored the business operation process of all the sales opportunities and orders in the company.• Organised CT’s first commercial event in Dubai for customers in the EMEA region and won “Employee of the Year” Award in 2011 & 2012. Show less
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Sales Support Executive
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Oct 2008 - Jun 2011
As the only person in the team who had had a rich education experience in both China and The UK, I worked as the bridge between China Telecom Europe and China Telecom HQ & Sub-branches in China. My job responsibilities covered:•Designed and developed the business operation system for the company, and also translated it from Chinese into English.•Familiarised with all CT international business products and workflow, and responsible for presales opportunities and order processing of all the data services in the company.•Managed all off-net purchases and contracts with our suppliers and worked as the single contact point for commercial disputes for all off-net purchases. •Worked closely with the product team and the network team, designing solutions, monitoring and managing network infrastructure and managing projects for multinational customers.•Managed pricing strategy for all data and voice products.•Supported local UK team members with Asia-related queries and CT branches in China with international business by arranging relevant training and providing training materials. Show less
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China Mobile
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Telecommunications
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700 & Above Employee
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Summer Intern
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May 2007 - Aug 2007
Work Description: Studies the pricing strategy and participated in product promotions for VIP customers at Marketing Department of China Mobile in Zhejiang Province, China Work Description: Studies the pricing strategy and participated in product promotions for VIP customers at Marketing Department of China Mobile in Zhejiang Province, China
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World Leisure Expo
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Hangzhou, Zhejiang, China
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English and Japanese Interpretor
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Jul 2006 - Sep 2006
Work Description: English and Japanese interpreter for visitors during the exhibition at early evenings and weekends. Work Description: English and Japanese interpreter for visitors during the exhibition at early evenings and weekends.
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China Mobile
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Telecommunications
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700 & Above Employee
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Summer Intern
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Jun 2006 - Sep 2006
Work Description: Studied the fault processing workflow and assisted local engineers in dealing with network fault at China Mobile Network Operation Centre in Zhejiang Province, China. Work Description: Studied the fault processing workflow and assisted local engineers in dealing with network fault at China Mobile Network Operation Centre in Zhejiang Province, China.
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Education
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2007 - 2008
The University of Manchester
MSc, Management of Science Technology and Innovation
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