Experience

Zander Insurance

• United States
• Insurance
• 100 - 200 Employee

• Onboarding Specialist

  • Jun 2021 - Present

• Case Manager

  • Feb 2021 - Jun 2021



Allstate

• United States
• Real Estate

• Customer Service Representative

  • Aug 2020 - Feb 2021

  As an Insurance Sales Representative, my primary responsibility was to provide expert customer service, retention and sales goals. I succeeded by engaging new prospects and building strong relationships within the community. I accomplished new business sales while building business referral relationships. As an Insurance Sales Representative, my primary responsibility was to provide expert customer service, retention and sales goals. I succeeded by engaging new prospects and building strong relationships within the community. I accomplished new business sales while building business referral relationships.



Apple

• Indonesia
• Software Development
• 1 - 100 Employee

• Apple Specialist

  • Oct 2019 - Aug 2020

  Not only was I the first person customers met when they entered the store, but I also served as the person who guided them - advising, selling, and even setting up their new products. I performed other roles within the store too, whether it was maintaining visual merchandising or assisting team members. I was always curious, stayed on top of news about products and initiatives, ready to apply my learning in customer interactions. Not only was I the first person customers met when they entered the store, but I also served as the person who guided them - advising, selling, and even setting up their new products. I performed other roles within the store too, whether it was maintaining visual merchandising or assisting team members. I was always curious, stayed on top of news about products and initiatives, ready to apply my learning in customer interactions.



King of Pops

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Operations Manager Lead

  • Feb 2017 - Oct 2019

  As the King of Pops Bar Operations Lead, I was able to fill a key leadership role within the company. I skillfully helped to oversee, with guidance from the Bar Manager, a location’s overall operation to achieve planned goals for operational integrity, while offering exceptional customer service. Oversaw staffing and scheduling at assigned locations. I handled weekly inventory and product ordering. I managed weekly reporting of key performance indicators. Trained and maintained exceptional customer service. Oversaw and maintained food safety compliance within King of Pops and Ga Dept of Health guidelines and maintained a fun work environment for all team members. Show less