Experience

SkillsEngine
• United States
• Software Development
• 1 - 100 Employee
• Software Engineer

  • Oct 2022 - Present


Enterprise

• Mexico

• Branch Manager

  • Jan 2018 - Sep 2021

  • Led and managed a team of 5+ members to drive exemplary sales, while also providing excellent customer service • Implemented business plan that resulted in multiple months of increased revenue and recognized as the top branch with the highest customer service score in the East Bay region • Developed a cost control plan that primarily focused on the underwriting process, lowering the branch’s breakeven by nearly $80,000 in a single month • Aided in the promotions of 10+ employees that led to managerial positions • Continued to provide a source of transportation for customers during the pandemic, leading to a 100% fleet growth and became the largest home city branch in the entire company



East Bay Asian Youth Center (EBAYC)

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Academic Mentor

  • Jul 2015 - Jun 2017

  • Facilitated and provided a safe, educational, and enjoyable environment for a group of 20+ elementary school students in an after-school program • Developed daily lesson plans that reinforced the school’s curriculum to enhance students’ education in everyday school subjects • Enabled social learning for students by teaching them accountability - kept them engaged by delegating responsibilities daily • Coached and mentored high school interns/ college student volunteers aspiring to work in the educational field



Sosu Sauces

• Marketing and Sales Intern

  • Jul 2014 - Sep 2014

  • Implemented social media strategy for Sosu's presence on Facebook, Twitter, and Instagram • Analyzed Sosu's market through customer surveys and created a sales/ marketing plan for the 2014 season • Delivered products to clients and helped restock stores' shelves • Assisted in creating 2014 sales sheet and researched various sales channels to pursue • Coordinated Sosu's booth at the annual 2014 Eat Real Festival in Jack London Square (Oakland) • Implemented social media strategy for Sosu's presence on Facebook, Twitter, and Instagram • Analyzed Sosu's market through customer surveys and created a sales/ marketing plan for the 2014 season • Delivered products to clients and helped restock stores' shelves • Assisted in creating 2014 sales sheet and researched various sales channels to pursue • Coordinated Sosu's booth at the annual 2014 Eat Real Festival in Jack London Square (Oakland)