Experience

A.K.A. New Media Inc

• Canada
• Technology, Information and Internet
• 1 - 100 Employee

• Quality Assurance Manager

  • Mar 2014 - Present

  • Work closely with our Canadian, U.S. and European partners to seamlessly integrate our leading edge online fundraising software• Set up and deploy proper Quality Assurance and testing procedures in the existing business environment.• Create testing framework and design test plans to be adhered by automation team• Oversee the development of testing automation and improving test scripts using JMeter, Selenium, Protractor, WebTest, and CodedUI, Postman, Cypress.• Managed a team of QA Analysts in Manual and Automated testing• Conduct performance reviews and mentoring to enable personal development• Evaluate team size, personnel and performance to meet business needs• Write, maintain and execute queries in Microsoft SQL• Work with technical/business teams and managers to identify and isolate issues in software applications.• Work closely with our clients, partners and in-house team to innovate and evolve A.K.A's industry leading raisin software• Support QA analysts, business analysts, developers, technical writers, Account Managers and performance testing groups assigned to projects.• Establish and maintain credibility and reliability of software products.• Troubleshoot issues and recommend solutions.• Create and maintain documentation related to the Quality Assurance function as well as system/application documentation• Work with Business teams to gather project requirements• Work with Technical team to write Software Requirements Specification documents• Research and recommend industry leading software and practices Show less

• Senior QA Analyst

  • Mar 2013 - Mar 2014

  • Create and execute test plans, test cases and help to develop and improve test scripts and automation.• Designed, developed and executed test automation using Selenium, WebTest, and CodedUI• Mentored a team of QA Analysts in Manual and Automated testing• Write and execute queries in Microsoft SQL• Work with technical/business teams and managers to identify and isolate issues in software applications.• Support business analysts, developers, technical writers and performance testing groups assigned to projects.• Communicate issues and potential solutions to staff.• Process and re-create issues and recommend solutions.• Create and maintain documentation related to the Quality Assurance function as well as system/application documentation• Work with Business teams to gather project requirements• Work with Technical team to write Software Requirements Specification documents• Research and recommend industry leading software and practices Show less



HDL Quality Services Inc.

• Toronto, Canada Area

• QA Analyst Lead

  • Jan 2012 - Mar 2013

  • Lead a team in developing and maintaining Quality Assurance in compliance with industry standards • Liased with clients and stakeholders to gather project requirements and scope • Conducted formal and informal demo’s, gathered feedback and communicated with team • Developing and maintaining a comprehensive test case repository • Coordinated defect fixing efforts to meet with project deadlines in an OpenAgile environment • Performed Functional, Integration, Performance, GUI, Regression, Smoke, Sanity testing throughout the development cycle • Maintained visibility and accountability with stakeholders through proper documentation and reporting • Partnered with design and development talents to provide end-to-end project leadership to new clients Show less



Shaw Communications

• Canada
• Telecommunications
• 700 & Above Employee

• QA Analyst (Contractor)

  • Dec 2011 - Sep 2012

  • Lead QA Analyst for Shaw Media Lifestyle Properties (Foodnetwork.ca, HGTV.ca, Slice.ca, DIY.ca, Mylifetimetv.ca) • QA analyst for various Shaw Web & Mobile projects (Foodnetwork App, GTV Video App, Globaltv.com, Globalnews.ca) • Execute test scenario's in DEV, QA, Staging and Production Environments • Write/Update/Maintained Test Case Repository • Run test cases and submit defect reports and weekly reports to QA Manager • Managed a team of developers with defect fixing • Lead QA Analyst for Shaw Media Lifestyle Properties (Foodnetwork.ca, HGTV.ca, Slice.ca, DIY.ca, Mylifetimetv.ca) • QA analyst for various Shaw Web & Mobile projects (Foodnetwork App, GTV Video App, Globaltv.com, Globalnews.ca) • Execute test scenario's in DEV, QA, Staging and Production Environments • Write/Update/Maintained Test Case Repository • Run test cases and submit defect reports and weekly reports to QA Manager • Managed a team of developers with defect fixing



Torstar Digital (Torstar Corp.)

• Canada
• Newspaper Publishing
• 1 - 100 Employee

• QA Analyst

  • Jun 2009 - Oct 2011

  • Lead QA Analyst for Star Media Group Properties (Thestar.com, Toronto.com, Moneyville.ca, Yourhome.ca, Parentcentral.ca, Healthzone.ca) • Lead QA Analyst for all TOPS Mobile development projects (Thestar.com App, Thestar.com Mobile, Toronto.com Mobile) • Execute test scenario's in QA, Staging and Production Environments • Write/Update/Maintained Test Case Repository • Run test cases and submit defect reports on RallyDev • Managed a team of developers with defect fixing • Conducted scrum in Project Manager’s absence Show less



TD

• Canada
• Banking
• 700 & Above Employee

• QA/Business Analyst (Contractor)

  • Mar 2007 - Apr 2009

  • Prepared Test Scenarios and Test case documents • Execute scenario's in QA Environment • Write/Update Automated Test cases using Selenium • Run test cases and submit defect reports on Quality Center • Gather Business Requirements, Functional Requirements, Design Specifications • Create/Update Business Requirements Documentation • Prepared Test Scenarios and Test case documents • Execute scenario's in QA Environment • Write/Update Automated Test cases using Selenium • Run test cases and submit defect reports on Quality Center • Gather Business Requirements, Functional Requirements, Design Specifications • Create/Update Business Requirements Documentation



IBM Canada Ltd.

• Toronto, Canada Area

• ISS Systems Administrator (Contractor)

  • Mar 2006 - Feb 2007

  • Back End Validation of data in DB2 • User Database backup, testing, transfer and recovery during branch relocation • Tested and Maintained Active Directory User Privileges • Automated and manual Testing of AS/400 Mainframe used by TD Bank • Run test cases, generated reports, and Track test results in Rational Test Manager • Back End Validation of data in DB2 • User Database backup, testing, transfer and recovery during branch relocation • Tested and Maintained Active Directory User Privileges • Automated and manual Testing of AS/400 Mainframe used by TD Bank • Run test cases, generated reports, and Track test results in Rational Test Manager



MPX Data Systems

• Toronto, Canada Area

• QA Analyst/Product Support

  • Nov 2002 - Feb 2006

  • Testing of Michell Eclaims web component • Design and write test scenarios for Mindscope • Write and maintain testing documentation • Liased with clients concerning quality control issues • Executed SQL queries to verify data quality in Windows environment • Monthly product testing and support for Mitchell Advance Business Systems • Testing of Michell Eclaims web component • Design and write test scenarios for Mindscope • Write and maintain testing documentation • Liased with clients concerning quality control issues • Executed SQL queries to verify data quality in Windows environment • Monthly product testing and support for Mitchell Advance Business Systems



Toronto Hydro

• Canada
• Utilities
• 700 & Above Employee

• IT Infrastructure Technician (Co-op)

  • Sep 2000 - Aug 2001

  • Provided 1st level phone support • Visited users on-site for 2nd level support • Tested, configured and rolled out new PC and Laptops • Maintained computers for off-site locations • Provided 1st level phone support • Visited users on-site for 2nd level support • Tested, configured and rolled out new PC and Laptops • Maintained computers for off-site locations