Hoang Anh N.

Student Success Assistant at Toronto Metropolitan University International College
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Bio

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Credentials

  • Power of Excel: Business Fundamentals Badge 2.0
    Bootcamps at the Ted Rogers School of Management
    Feb, 2023
    - Oct, 2024
  • Power of Excel: Financial Management Badge 2.0
    Bootcamps at the Ted Rogers School of Management
    Nov, 2022
    - Oct, 2024
  • Exceptional Academic Performance (Business Management)
    Toronto Metropolitan University International College
    Nov, 2021
    - Oct, 2024
  • Honour Roll
    Toronto Metropolitan University International College
    Nov, 2021
    - Oct, 2024
  • Academic Distinction Award
    Toronto Metropolitan University International College
    Jul, 2021
    - Oct, 2024

Experience

  • Toronto Metropolitan University International College
    • Canada
    • Higher Education
    • 1 - 100 Employee
    • Student Success Assistant
      • Mar 2022 - Present

      - Respond to in-person and email inquiries, delivering excellent customer service and timely assistance.- Facilitate transcript maintenance and manage students' documents, ensuring accurate records and proper documentation.- Provide administrative support services for the college, including Moodle and Student Portal, contributing to efficient operations.-Oversee college reception duties and provide front desk advising to address inquiries from applicants, students and instructors.- Support the Student Experience Coordinator in promoting programming related to student life, ensuring a smooth transition for TMUIC students moving to second year TMU.- Contribute to the organization and planning of student events, prioritizing the goal of creating enjoyable and memorable experiences for participants.- Oversee social media platforms, taking responsibility for managing and maintaining an engaging online presence, along with creating compelling and relevant content for social media channels, attracting and engaging the target audience. Show less

    • International Student Ambassador
      • Nov 2021 - Jan 2023

      - Worked along with other international ambassadors and administrators to provide helpful content about living and learning in Toronto.- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships.- Became the top ambassador for 5 consecutive months by frequently interacting with potential students, answering questions, and providing insights.

Education

  • Toronto Metropolitan University
    Bachelor of Commerce - BCom, Business, Management, Marketing, and Related Support Services

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