Van Chu

Lead Product Manager at Next Games, A Netflix Game Studio
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI
Languages
  • English Native or bilingual proficiency
  • Vietnamese Limited working proficiency
  • Polish Limited working proficiency
  • French Elementary proficiency

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5.0

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Juho Pääkkönen

Van is a true professional team player with outstanding work ethics. He isn´t afraid to take up new challenges and is able to carry them through with great results. I can highly recommend Van for any challenging position.

Miikka J. Lehtonen

Working with Van was absolutely amazing. I supervised his thesis on integrating service design methodologies into game development studios and we also worked together in pushing the Nordic Rebels movement forward. Van is super proactive, creative, delivers what he promises, and perhaps most importantly respects others and is always willing to help. Definitely an asset in multidisciplinary teams! Whoever gets to work with Van will experience a boost in their team's well-being and productivity. Van is a multitalent with a humble attitude - definitely a winning combo. During our time working together (and beyond), I have admired Van's attitude to learn new skills and apply them in new contexts.

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Credentials

  • Product-led Certification
    Mind the Product
    Jul, 2023
    - Nov, 2024
  • The Business of Social
    Coursera Course Certificates
    Nov, 2016
    - Nov, 2024
  • Content, Advertising & Social IMC
    Coursera Course Certificates
    Sep, 2016
    - Nov, 2024
  • Engagement & Nurture Marketing Strategies
    Coursera Course Certificates
    Aug, 2016
    - Nov, 2024
  • What is Social?
    Coursera Course Certificates
    Aug, 2016
    - Nov, 2024
  • The Importance of Listening
    Coursera Course Certificates
    Jul, 2016
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance D-A-CH e.V.
    Nov, 2021
    - Nov, 2024
  • International Baccalaureate
    The International Baccalaureate

Experience

    • Finland
    • Computer Games
    • 1 - 100 Employee
    • Lead Product Manager
      • Jan 2023 - Present

      • Own the live service strategy for a new game project• Accountable for the game's commercial success and performance targets • Facilitate product discovery and delivery processes• Lead the player lifecycle management from discovery to churn

    • Product Owner
      • May 2021 - Present

      Live game lead for two of our TWD games: No Man's Land and Our World• Accountable for the products' PnL targets• Own products' roadmap, timeline and strategy• Acting content designer on TWD: No Man's Land• Producer for game art• Facilitate agile processes of the teams• Responsible for the health of the two teams• Collaborate with internal and external stakeholders• Oversee the sunset of TWD: Our World after Netflix acquisition of Next Games• Oversee the sale of TWD: No Man's Land to DECA Games, from due diligence until the end of the transition period Show less

    • Community and Player Experience Specialist
      • Jun 2020 - May 2021

      • Facilitate player-centric communication within and between the Game team and Community • Manage outsourced support to plan and execute service recovery • Facilitate feature planning and prioritization• Own the video production pipeline for community-facing content

    • Community Manager and Player Support
      • Oct 2019 - May 2020

    • Community Manager
      • Jun 2019 - Oct 2019

    • Finland
    • Higher Education
    • 700 & Above Employee
    • Community Manager at International Design Business Management
      • Oct 2018 - May 2019

      IDBM is operated as a mix of a program and a brand. My responsibilities include: - Marketing the program through online and offline channels - Creating promotional content (mainly video) for the program and some courses - Editing website contents on the IDBM websites - Being part of the brand development team (e.g. brand image, visual identity) - Developing a community engagement plan - Assisting professors in conducting workshops and administrative tasks IDBM is operated as a mix of a program and a brand. My responsibilities include: - Marketing the program through online and offline channels - Creating promotional content (mainly video) for the program and some courses - Editing website contents on the IDBM websites - Being part of the brand development team (e.g. brand image, visual identity) - Developing a community engagement plan - Assisting professors in conducting workshops and administrative tasks

  • Community Manager at HiLytes, Inc.
    • Sunnyvale, California, U.S.A
    • Community Manager
      • Feb 2016 - Nov 2017

      I was recruited to be part of the launch team for HiLytes gaming brand: Jist.tv. My responsibilities include: - Generating content for Jist.tv users and as training material for the the website's automatic highlights platform. - Providing input on product features - Selecting and contacting focus groups for closed testing of new product features - Working with a development team to identify software issues - Managing the Company's Social Media presence for Jist.tv After the first month, I was given the added responsibility of working with the CEO to help create a comprehensive social media plan for the Jist.tv, which encompasses Facebook, Reddit, Twitter and game Forums. HiLytes, Inc. is a spin-out of SRI International. We leverage SRI's patented breakthrough deep learning computer vision technology to automatically identify highlight moments in videos. Today we're hard at work on our brand jist.tv. Show less

    • Finland
    • Non-profit Organizations
    • 1 - 100 Employee
    • Event Help Group-lead
      • Sep 2016 - Dec 2016

Education

  • Aalto University
    Master's degree, International Design Business Manamgent
    2017 - 2019
  • Aalto University
    Bachelor’s Degree, International Business
    2013 - 2016
  • KEDGE Business School
    Bachelor’s Degree, International Business
    2015 - 2015
  • Hanoi International School
    International Baccalaureate (IB)
    2011 - 2013

Community

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