Heather Wood
Sr. Manager, Financial Shared Services at The Wenger Group- Claim this Profile
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Bio
Experience
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The Wenger Group
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United States
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Food Production
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1 - 100 Employee
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Sr. Manager, Financial Shared Services
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Sep 2023 - Present
Manage employee productivity and foster continuous improvement to achieve more efficiency and/or accuracy in processes Lead the Finance Team in the production and distribution of organized financial performance metrics. Provide coaching, consulting, and mentoring to team members on multi-faceted, highly complex business/systems processes. Provide on-going Professional Development to all Finance Team members. Lead or assist Treasurer with all annual audits as it pertains to Financial… Show more Manage employee productivity and foster continuous improvement to achieve more efficiency and/or accuracy in processes Lead the Finance Team in the production and distribution of organized financial performance metrics. Provide coaching, consulting, and mentoring to team members on multi-faceted, highly complex business/systems processes. Provide on-going Professional Development to all Finance Team members. Lead or assist Treasurer with all annual audits as it pertains to Financial Shared Services and other Treasury matters. Effectively delegate authority and responsibility to Finance Team members while maintaining process supervision and accountability. Provide managerial support to Business Unit Leaders to ensure all outcomes and decisions are following TWG Values, Vision & Mission and meeting internal or external customer expectations. Lead project teams in the effort to transform, develop and implement initiatives designed to support people, process, and technology change. Maintain a positive Team culture that encourages partnership, accountability, and talent retention. Partner with TWG Team Members to lead all system implementations and integrations as they pertain to Financial Shared Services or other Treasury Matters. Partner with external system vendors to update or maintain functionality and value. Design and implement workflows and processes that promote scalability of business processes and partnership.
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Business Systems Manager
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May 2021 - Sep 2023
Rheems, PA
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Flagger Force
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United States
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Construction
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300 - 400 Employee
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Financial Operations Manager
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Jul 2018 - May 2021
Hummelstown, Pennsylvania • Leads 8-member team in providing timely and accurate financial support for business activities, which include payroll, billing, and collections functions for multi-state operations. • Directs team in weekly processing of payroll for 1,600 variable-hour employees • Actively coaches, develops, trains, and mentors team, delivering guidance, hands-on instruction, and actionable feedback that emphasize accountability, empower individuals, and build a positive culture. • Advises senior… Show more • Leads 8-member team in providing timely and accurate financial support for business activities, which include payroll, billing, and collections functions for multi-state operations. • Directs team in weekly processing of payroll for 1,600 variable-hour employees • Actively coaches, develops, trains, and mentors team, delivering guidance, hands-on instruction, and actionable feedback that emphasize accountability, empower individuals, and build a positive culture. • Advises senior management on best practices for implementation of workforce management (Kronos) and financial management (Sage Intacct) systems, drawing on subject matter expertise to provide guidance that facilitates system continuity and scalability. • Gathers and analyzes payroll and accounts receivable data—for monthly budgets, operational reporting, and overall business performance metrics—that informs high-level decision-making. • Develops, documents, implements, and communicates payroll policy changes, conveying clear and consistent messaging that drives employee compliance. • Creates and implements business processes, systems, and strategies that streamline workflows, improve data quality, and support fiscal health. Key examples: o Manages ongoing projects that use advanced Excel, Kronos, Intacct, and Power BI capabilities to generate billing, payroll, and operational data analytics that support organizational growth. o Developed payroll and billing reconciliation processes that use QuickBooks, Evolution, Kronos, Intacct, and Excel to improve accuracy, receivables, client satisfaction, and staff productivity. o Built a sustainable payroll handbook that codified and clearly explained policies. This resource significantly improved employee relations, reduced accounting errors, and streamlined onboarding. • Oversaw transition of payroll operations from branch locations to corporate office. This strategic move to a centralized model eliminated redundancies and increased financial accuracy.
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Payroll Supervisor
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Mar 2018 - Jul 2018
Hummelstown, Pennsylvania • Led 3-person team through human resource information system (HRIS) transition from Evolution to Kronos, which included ensuring new solution integrated with proprietary data collection systems.
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Accounting Coordinator
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Jan 2016 - Mar 2018
Hummelstown, Pennsylvania • Compiled, reviewed, verified, and readied payroll data—including time sheets, mileage reports, expense reimbursements, and deductions—from 5 branch locations for weekly processing. • Worked with billing team to research and resolve invoice discrepancies, as well as to process weekly accounts receivable. • Created Excel spreadsheets to automate billing and payroll processes, increasing accuracy and efficiency.
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Transportation Cost Analyst
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Jan 2015 - Dec 2015
• Provided financial assistance to the transportation group, which included creating cost breakdown reports, completing weekly profit and loss reports, and processing accounts payable invoices. • Leveraged FileMaker Pro, AS/400 systems, and Excel to automate payment tracking, invoicing, and reporting functions, significantly improving process efficiency and general ledger accuracy.
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CheapCaribbean.com
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United States
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Travel Arrangements
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1 - 100 Employee
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Product Operations Coordinator
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Feb 2013 - Jan 2014
Doylestown, PA • Performs daily competitive analysis in which all adjustments, outcomes and recommendations are reported weekly to executive management. • Investigates price matches and generates reports to facilitate the request of a lower net rate to be invoiced. • Produce weekly price match reports for executive management to show all findings and resolutions. • Track and report marketing funds, used in specific promotions, to ensure adherence to budget. • Handle all… Show more • Performs daily competitive analysis in which all adjustments, outcomes and recommendations are reported weekly to executive management. • Investigates price matches and generates reports to facilitate the request of a lower net rate to be invoiced. • Produce weekly price match reports for executive management to show all findings and resolutions. • Track and report marketing funds, used in specific promotions, to ensure adherence to budget. • Handle all supplier issues to facilitate a smooth transfer of information between vendor and client. • Work closely with the contracts team to guarantee promotions and contracts are loaded accurately. • Calculate total expenditure to be paid by the supplier based upon negotiated rates and additional benefits granted to the client(s). • Prioritize promotions to be implemented to aid the company in maintaining its competitive advantage. • Assist in the relocation of reservations denied by the supplier by presenting alternate options. • Negotiate with vendors for extensions of product promotions. • Coordinated with executive management to facilitate the conversion from one ground transportation company to another. • Assist the contracts department with processing annual contractual updates to ensure adherence to strict deadlines. • Responsible for creation and revision of position related SOPs.
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Contracts Administrator
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May 2011 - Feb 2013
Doylestown, PA • Read, interpret and load vendor contract rates and promotions. • Work daily with international suppliers to resolve contract errors. • Build Excel spreadsheets for use in calculating rates and determining contract markup and promotional discounts. • Maintained Excel databases to ensure ease of use within contracts department. • Build relationships with international vendors which directly and indirectly increase profit margins. • Revise website content per contract changes… Show more • Read, interpret and load vendor contract rates and promotions. • Work daily with international suppliers to resolve contract errors. • Build Excel spreadsheets for use in calculating rates and determining contract markup and promotional discounts. • Maintained Excel databases to ensure ease of use within contracts department. • Build relationships with international vendors which directly and indirectly increase profit margins. • Revise website content per contract changes. • Assist in training new contract department team members. • Organize daily tasks for team members to ensure deadlines are met.
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Inventory Specialist
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Feb 2010 - May 2011
Doylestown, PA • Controlled supplier inventory levels while maintaining vendor availability. • Analyzed current sales to predict future inventory needs used to negotiate additional sales opportunities. • Process multiple reports daily requested by vendors to ensure orders are tracked properly.
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HEALTH & SENIOR SERVICES, NEW JERSEY DEPARTMENT OF
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United States
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Government Administration
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1 - 100 Employee
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Contract Administrator
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Oct 2009 - Jan 2010
Trenton, NJ • Provide technical assistance in the areas of contract and grant preparation. • Create and maintain excel documentation which aid in the Organization and Management involved in the administration of Federal H1N1 grant award monies. • Collect and analyze data, prepare reports, and notifies Management of problems. • Monitor vendors for compliance with contract requirements
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Direct Success, Inc.
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United States
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Internship
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May 2007 - Aug 2007
• Assisted in contract administration between major pharmaceutical companies and hospitals • Reorganized and filed numerous amounts of client fulfillment orders • Called various clients to confirm current information
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Education
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Murray State University
Bachelors of Science, Business Administration