Heather Martin-Detka

Collections Specialist at Chinook Arch Regional Library System
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Contact Information
us****@****om
(386) 825-5501
Location
Lethbridge, Alberta, Canada, CA

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Emily Shumborski

Heather was an organizational and educational force at the Ukrainian Village. Her knowledge on Albertan history was detailed and historically accurate. Heather worked equally well with children, adults, and seniors on her tours, and offering information at the reception.

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Experience

    • Canada
    • Libraries
    • 1 - 100 Employee
    • Collections Specialist
      • Apr 2020 - Present

      - Taking a lead role in developing a comprehensive strategy for Chinook Arch’s digital resources and shared collections - Monitoring and analyzing digital resource usage and make evidence-based recommendations on adding/deleting digital resources - Assisting libraries in assessing, maintaining, and developing their physical collections - Chair the Resource Sharing Committee and other internal collections-related working groups as needed - Liaising and negotiate with digital resource vendors and partners - Participating in policy development, strategic planning, and coordination of System services as part of the headquarters management team, especially as it relates to collection management - Cooperating as a team member in performing any duties necessary to the achievement of the System’s Plan of Service Show less

    • United States
    • Libraries
    • 1 - 100 Employee
    • Library Manager
      • Nov 2016 - Mar 2020

      Administration - attended regional library system meetings - supervised employees - arranged regular staff meetings and staff professional development opportunities - maintained current volunteer program while reaching out to new volunteers - hired, trained, and evaluated staff - maintained personnel records Finance - acted as role of payroll office (payroll, ROEs, T-4s) - administered employee benefits - prepared & forwarded financial deposits - prepared & issued fund disbursements - maintained financial records and reports for annual audit - worked with Finance Committee to prepare the annual budget - prepared annual report - worked with the Board to explored alternative sources of funding - accepted donations and prepared & sent out appropriate thank you cards/letters & tax receipts - prepared applications for grants - acted as purchasing agent for library - prepared monthly financial reports for the Board General Organization and Procedure - engaged in publicity and PR, & promoted the library on Twitter, connected with the local newspaper, & advertising programs & events around town - managed internal operations of the library - handled complaints & problems with patrons - maintained library statistics - kept informed on library standards & best practices - maintained inventory of assets & equipment - maintained supplies Acquisitions and Collection Development - evaluated and selected materials and donations - oversaw de-selection of collection - supervised assembly and organization of materials & resources Programs and Services - assisted public in searching for materials & answering questions - facilitated Inter-Library Loans - oversaw programs, ensuring they align with the Plan of Service - circulation desk relief Facilities - ensured maintenance of building & grounds - created an attractive & stimulating atmosphere Board Support - attended all board & committee meetings - implemented policies - acted as technical advisor - knew library legislation Show less

    • Oil and Gas
    • 700 & Above Employee
    • Document Control Administrator
      • Apr 2015 - Oct 2016

      • Following a functional approach to the organization of physical and digital records • Participating in the digitization of significant project records, and ensuring the storage of these files in the relevant location – whether it be the organization’s server, or a SharePoint site for a project or team • Assigning relevant metadata to physical and digital records by following the organization’s metadata protocols, ensuring that users can find records when needed • Collaborating on a controlled vocabulary with my team, which is to be shared with other document control turnover teams • Working with other teams to ensure that records are being organized, described and retained in a manner to best serve users • Synthesizing information and ideas into comprehensive meeting minutes to be distributed to project stakeholders inside and outside of Enbridge Show less

    • Information Technology & Services
    • 1 - 100 Employee
    • Library Reference Assistant
      • Aug 2014 - Apr 2015

      • Provided reference services and project support during evenings and weekends. ・Special projects are in the areas of collections management, information literary, circulation, and reference services. • Provided reference services and project support during evenings and weekends. ・Special projects are in the areas of collections management, information literary, circulation, and reference services.

    • Canada
    • Government Administration
    • 1 - 100 Employee
    • Summer Information Desk/Program Assistant in the Youth Services
      • May 2014 - Aug 2014

      • Provided reference and reader’s advisory service for patrons of all ages by assisting patrons in their searches for information, using both print and electronic sources, instructing patrons in the use of specialized electronic and print resources, helping patrons choose materials, distributing Grade One Reading Kits; and registering children for summer programs. • Answered e-service queries, solved e-product problems and troubleshot e-devices. • Assisted with the planning & delivering of summer programs for children • Assisted in weeding and re-ordering projects to provide a current and attractive collection • Assisted with processing and relabelling of collections. • Prepared and updated booklists, pathfinders and other resources for staff and public use. • Assisted with the Library’s annual book sale. Show less

    • Canada
    • Retail
    • 700 & Above Employee
    • Produce/Floral Clerk
      • Sep 2013 - Aug 2014

      •Greeted and engaged customers ・Assisted customers with finding produce, or connecting them with staff who can •Organized displayed product ・Ensured that quality product was displayed •Created visually pleasing fruit baskets and floral displays •Regularly lifted 50 lb. •Rotated, culled and faced product •Greeted and engaged customers ・Assisted customers with finding produce, or connecting them with staff who can •Organized displayed product ・Ensured that quality product was displayed •Created visually pleasing fruit baskets and floral displays •Regularly lifted 50 lb. •Rotated, culled and faced product

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Library Intern
      • Sep 2013 - Apr 2014

      •Digitized “New Release” albums and catalogued them in the online database •Over-saw volunteers •Helped with staff library requests •Digitized “New Release” albums and catalogued them in the online database •Over-saw volunteers •Helped with staff library requests

    • Summer Service Desk Lunch Relief
      • Jul 2013 - Aug 2013

      • Temporary part-time position covering the Service Desks at the Herbert T. Coutts and John W. Scott Libraries during lunch breaks • Checked out and discharged books using SirsiDynix Workflows • Assisted clients with general inquiries about the libraries ・ Provided hours of operation, reference service, and trouble shooting • Set up CCIDs for temporary internet access • Temporary part-time position covering the Service Desks at the Herbert T. Coutts and John W. Scott Libraries during lunch breaks • Checked out and discharged books using SirsiDynix Workflows • Assisted clients with general inquiries about the libraries ・ Provided hours of operation, reference service, and trouble shooting • Set up CCIDs for temporary internet access

    • Canada
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Administrative Assistant
      • Oct 2011 - Aug 2013

      • Reception and general office administration ・ Included, but not limited to: welcomed visitors; data entry; answered and transferred phone calls and emails to the appropriate staff; maintained a tidy and organized shared workspace; administrative support for clubs, agency events and projects; set up and tear down meeting space • Responsible for tracking donated tickets that came in from donors and went out to volunteers and clients through the Ticket Distribution email list • Supervised office volunteers • Created documents ・ Reception Desk guide ・ Administrative Assistant position guide ・ Example volunteer file • File management ・ Kept paper-based files up-to-date and File Room orderly ・ Created new CRM contact files; auditing closing matches and contact files ・ Kept up-to-date with the ever-changing database protocol ・ Executed the annual purge of closed volunteer and client paper files to an offsite storage facility • Inventorying and preparing the files for shipment Show less

    • Temporary Administrative Assistant
      • Sep 2011 - Oct 2011

      •Assisted various businesses with administrative and reception duties ・greeted visitors ・answered and transferred phone calls to the appropriate extension ・filed ・data entry ・ordered and received office supplies •Brace Tool; Worley Parsons •Assisted various businesses with administrative and reception duties ・greeted visitors ・answered and transferred phone calls to the appropriate extension ・filed ・data entry ・ordered and received office supplies •Brace Tool; Worley Parsons

    • Canada
    • Museums, Historical Sites, and Zoos
    • Reception & Tour Guide
      • May 2011 - Sep 2011

      •Seasonal summer position •Greeted and engaged visitors •Familiarized visitors to how the museum works with the first-person interpreters •Interpreted east-central Alberta's history in an accessible manner for visitors, either through first-person or third-person accounts ・Visitors ranging between primary-school age to seniors •Seasonal summer position •Greeted and engaged visitors •Familiarized visitors to how the museum works with the first-person interpreters •Interpreted east-central Alberta's history in an accessible manner for visitors, either through first-person or third-person accounts ・Visitors ranging between primary-school age to seniors

    • Netherlands
    • Business Consulting and Services
    • 1 - 100 Employee
    • Retail Customer Service
      • May 2010 - Aug 2010

      •Seasonal summer position between academic years •Greeted, engaged and assisted customers •Cashed on and off the till; handled cash and daily sales •Faced and stocked merchandise •Marked off order •Seasonal summer position between academic years •Greeted, engaged and assisted customers •Cashed on and off the till; handled cash and daily sales •Faced and stocked merchandise •Marked off order

    • Canada
    • Civic and Social Organizations
    • 1 - 100 Employee
    • World's Largest Dinosaur Retail Customer Service & Travel Advisor
      • Apr 2008 - Sep 2009

      •Seasonal summer position between academic years •Assisted travellers with finding accommodations, activities and attractions in and around the Drumheller valley ・ Was responsible for keeping current with the information concerning surround accommodations, activities and attractions •Cashed on and off the till; handled cash and daily sales •Ordered and received stock for gift shop and visitor information desk •Seasonal summer position between academic years •Assisted travellers with finding accommodations, activities and attractions in and around the Drumheller valley ・ Was responsible for keeping current with the information concerning surround accommodations, activities and attractions •Cashed on and off the till; handled cash and daily sales •Ordered and received stock for gift shop and visitor information desk

    • Cashier & Photo Clerk
      • Jan 2006 - Aug 2007

      •Ran the Customer Service desk and tills; assisted in the Photo and General Merchandise departments ・ Supervised front-end cashiers ・Assisted customers with small orders, returns and general store inquiries ・Assisted customers with the digital photo machine ・Faced stock; marked off orders ・Received and stocked magazines and paperback books •Ran the Customer Service desk and tills; assisted in the Photo and General Merchandise departments ・ Supervised front-end cashiers ・Assisted customers with small orders, returns and general store inquiries ・Assisted customers with the digital photo machine ・Faced stock; marked off orders ・Received and stocked magazines and paperback books

Education

  • University of Alberta
    Master's degree, Library and Information Studies
    2013 - 2015
  • University of Alberta
    Bachelor of Arts (BA), History; sociology
    2009 - 2011
  • Drumheller Composite High School
    High School Diploma
    2001 - 2006

Community

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