Heather Leidner
Operations and Program Specialist at Community Action Council of Lewis, Mason and Thurston Counties- Claim this Profile
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Bio
Experience
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Community Action Council of Lewis, Mason and Thurston Counties
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United States
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Non-profit Organizations
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1 - 100 Employee
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Operations and Program Specialist
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Oct 2021 - Present
Motivated, positive, team building leader who comes into work daily to make an impact on community and business operations. Motivated, positive, team building leader who comes into work daily to make an impact on community and business operations.
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State of Washington
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Government Administration
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700 & Above Employee
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Social Services Specialist 3
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Jan 2021 - Jun 2021
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County of Sonoma
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Government Administration
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400 - 500 Employee
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Social Service Worker IV Adult Protective Services
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May 2019 - Jan 2021
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Jewish Family and Children's Services of San Francisco, the Peninsula, Marin and Sonoma Counties
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United States
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Individual and Family Services
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100 - 200 Employee
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Disaster Recovery Case Manager
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Apr 2018 - Dec 2018
Maintain the highest levels of confidentiality regarding client information, sharing it only as agreed upon by the client and as evidenced by a signed release form. Performs outreach to identify persons in need of services and referrals related to disaster recovery. Facilitates credit counseling and financial education, guiding participants with the development, implementation and monitoring of individualized opportunity plans Stays current on resources for clients to insure the best success in meeting their goals. Performs interviews via phone or in person to provide prompt and responsive initial assessment of applicant needs; conducts comprehensive, individualized, strengths-based, trauma informed and culturally-responsive review of each client's disaster recovery needs and related available resources. Engages each client to cooperatively participate in the development, implementation, and on-going review of an individualized disaster recovery plan related to needs surfaced in assessment. Provides education and information to assist clients in effectively accessing the resources available in accordance with the sequence of assistance for disaster recovery. Organizes and prepares information and reports for meetings, briefings, and conversations with clients, staff and external partners. Acts as an advocate for and liaison between clients and other resource providers and organizations; collaborates with services providers, governmental and non-governmental agencies and other organizations and businesses to coordinate services for clients. Travel on a regular basis to provide face to face services to clients. Show less
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Social Service Supervisor
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Jan 2015 - Mar 2018
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Social Worker IV
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Jan 2014 - Jan 2015
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Social Worker III
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Apr 2010 - Jan 2014
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County of Lake
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Government Administration
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200 - 300 Employee
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Social Worker II
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Jun 2007 - Apr 2010
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Education
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Sonoma State University
Bachelor's degree, Sociology -
Santa Rosa Junior College
Associate’s Degree, Human and Behavioral Sciences