Hilary Sullivan, CMP

Facilitator- Certified Meeting Professional (CMP) Courses (Volunteer) at MPI Potomac Chapter
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Sneads Ferry, North Carolina, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Amazon Web Services Cloud Practitioner
    Amazon
    Mar, 2021
    - Oct, 2024
  • Ritz Carlton Wedding Certification
    Marriott International
    May, 2012
    - Oct, 2024
  • Certified Meeting Professional (CMP)
    Events Industry Council
    May, 2019
    - Oct, 2024
  • Cvent Supplier Professional
    Cvent
    Apr, 2020
    - Oct, 2024

Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Facilitator- Certified Meeting Professional (CMP) Courses (Volunteer)
      • Oct 2019 - Present

      Facilitator of Certified Meeting Professional (CMP) Study and Bootcamp Courses through partnership with the MPI Potomac Chapter. Utilize industry knowledge gained through a career in hospitality, as well as the current editions of the Events Industry Council (EIC) Manual and the PCMA Professional Meeting Management textbooks to guide CMP candidates in their studies as they embark on the journey towards achieving the notable CMP designation with a passing score of the certification exam. Sessions have been held in various formats: in-person, virtually, and in recorded segments with live Q&A follow up sessions. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Senior Government Sales Manager/Government Sales Manager
      • Jan 2018 - Aug 2021

      Delivers exceptional service and customized support for Federal, State, and Local government organizations and contracting markets to support logistical hospitality requirements. -Consistently promoted to positions of increasing authority and responsibility due to exceptional sales strategies, relationship management skills, and overall high-quality performance. -Develops and implements dynamic service packages and contracts in alignment with strict GSA Per Diem Guidelines to maximize hotel revenue, securing an average of $2.2mil in combined annual sales (and over $1.6 during Covid19). -Conducts and distributes weekly STAR Analysis to the Sales and Executive Leadership team and ownership group members to identify areas of concern, potential improvements, and strategies to enhance operations.-Liaises with prospective clients through vendor expos to promote hotel services across government and cross-market targets, successfully growing client base.Offering 55,000 sqft of flexible and newly refreshed event space, adorned with an abundance of natural light and lakeside views.Discover Us Online: www.alexandria.hilton.comExplore the Hilton Alexandria Mark Center: https://youtu.be/cJyHwhusURQ Show less

    • Senior Catering Sales Manager/Catering Sales Manager
      • Jul 2013 - Jan 2018

      Provides high-quality support and value to diverse clients and guests, consistently growing business opportunities while driving customer retention and satisfaction.-Proactively prospected and solicited government, military, association, and short-term corporate meetings and events for up to 1,400+ guests. -Anticipated and exceeded customer needs and expectations, resulting in an exemplary client satisfaction rate. -Led and mentored various team members through development of hands-on training strategies that cultivated a positive and cohesive work environment while ensuring seamless integration of new processes. -Consulted with upper management to facilitate forecasting and budgeting processes to accurately reflect the operational plan of the hotel, ensuring operational efficiency to improve bottom-line revenue.Key Accomplishments: -Recognized as the 2014 Manager of the Quarter due to demonstrated excellence in team leadership and operational improvements that increased employee retention rates. -Contracted and serviced an average of 150 bookings annually while consistently exceeding goals of $865k by an average of 14% to deliver a total of $1M+ yearly sales. -Increased US Marine Corps Ball business to an average of three or more events annually, attracting up to 750+ guests. -Established and strengthened positive working relationships with federal intelligence and national security alliances, coordinating and executing globally-televised functions that delivered revenue of $60k+ per event. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Complex SMERF Group Sales Manager/Catering Sales Manager
      • 2012 - 2013

      Oversaw complex, dual-property sales for corporate, social, and group events and catering. -Conducted comprehensive sales prospecting cycles from research and identification through solicitation, package negotiation, contract closing, and logistical meetings to execute events for 400+ participants. -Established an open, articulate line of communication with operations team to accurately define and convey needs, ensuring quality execution, goal alignment, and positive guest experience. Key Accomplishments: -Coordinated Senate, Congressional, and local Maryland Presidential Campaign Election Night Event for the 2012 Elections, including a war room, live election results public viewing party, and televised interviews. -Conceptualized, directed, and executed the 2013 inaugural Westin BWI Bridal Showcase for 30 vendors and distributors in the Baltimore region. -Drove revenues during the 2013-2014 NFL Season by targeting teams matched up with the Baltimore Ravens and Washington Redskins, generating bid packages for 13 NFL teams, hosting two NFL Team Logistics Directors for Site Visits, and contracting the Detroit Lions to 175-room nights plus banquet functions. -Identified and strategically marketed hotel services to nationwide tour groups prior to the 2013 presidential inauguration, increasing hotel occupancy by 15% within 48 hours of arrival. -Contracted and coordinated personalized accommodations and banquet functions for four first-round teams competing at the U.S. Naval Academy during the 2013 NCAA Women’s Lacrosse Tournament. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Food and Beverage Specialist
      • 2011 - 2012

      -Provided exceptional guest experiences at full-service food and beverage outlets including lobby bars and lounges, Starbucks Coffee Bar, and Champion’s Sports Bar. -Continuously garnered and leveraged education and practical application trainings, including Ritz Carlton Wedding Certification, to ensure up-to-date knowledge and best practices. -Provided exceptional guest experiences at full-service food and beverage outlets including lobby bars and lounges, Starbucks Coffee Bar, and Champion’s Sports Bar. -Continuously garnered and leveraged education and practical application trainings, including Ritz Carlton Wedding Certification, to ensure up-to-date knowledge and best practices.

    • Business Consulting and Services
    • 1 - 100 Employee
    • Recruiter, Industry Division
      • 2008 - 2008

      Championed the recruitment and management of candidates for federal government contracting positions, successfully hiring staff members into essential government contracting positions. -Identified, interviewed, and presented high-quality talent to GCS account managers for consideration by top government contracting agencies, resulting in a high rate of candidate placement. -Negotiated salary, relocation, and hiring packages for active and passive candidates, maintaining alignment with organizational goals and objectives in all contracts. Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Partnered Staffing Manager/On-Site Coordinator
      • 2006 - 2008

      Directed and supervised day-to-day operations of an on-site temporary staffing office for a multi-million dollar national account located at the organization's global headquarters. -Served as primary contact for >100 active employees on temporary assignments, as well as a pool of viable candidates, to ensure all client needs were fulfilled. -Coordinated and facilitated bi-monthly calls for nationwide Kelly Services offices to address and assist with system and protocol updates, account maintenance, and reinforcement of contract compliance. -Managed financial, P&L, and budget reporting and review with complete accuracy and confidentiality. Show less

Education

  • Capella University
    Graduate Certificate in Counseling- Contemporary Theories of Mental Health Services, Mental Health Counseling/Counselor
    2021 - 2022
  • Bridgewater College
    BA, Psychology, Art
    2000 - 2004
  • Capella University
    Master of Science - MS, Clinical Mental Health Counseling
    2021 -

Community

You need to have a working account to view this content. Click here to join now