Experience

Sindh Madressatul Islam University

• Pakistan
• Education Management
• 100 - 200 Employee

• Network Administrator

  • Sep 2014 - Present

  -Install and support LANs, WANs, network segments, Internet, and intranet systems. -Install and maintain network hardware and software. -Log monitoring using SOPHOS UTM 9 Firewall. -Log monitoring using Fortinet Firewall -Continuous monitoring of real time logs generated by IT systems and other sources of information. -Monitor networks to ensure security and availability to specific users. -Evaluate and modify system's performance. -Determine network and system requirements. -Maintain integrity of the network, server deployment and security. -Ensure network connectivity throughout University’s LAN/WAN infrastructure is on par with technical considerations. -Design and deploy networks. -Perform network address assignment. -Assign routing protocols and routing table configuration. -Assign configuration of authentication and authorization of directory services. -Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers. -CISCO WiFi configuration, monitoring and troubleshooting -Video Conference connectivity and setup. -Administer servers, desktop computers, printers, routers, switches, firewalls, personal digital assistants (PDA), smartphones, software deployment, security updates and patches. -Installing and configuring WINDOWS server 2012 R2, Active Directory (Domain Controller), ADC, DHCP and DNS etc. -Look after KOHA and DSPACE machine, EBSCO Host Library Solution. -Wi-Fi network monitoring and User and password management and complaint resolution. -Coordinate with HEC regarding PERN connectivity related issues. -Checking NMS of HEC ensuring smooth running of Internet dedicated connectivity throughout the university campus. -Coordinate with vendors for SLA. -Planning future IT solutions. -Checking and ensuring that all equipment follows the industry standards. Show less



JS Bank

• Pakistan
• Banking
• 100 - 200 Employee

• • Oct 2011 - Sep 2014

  1. Assist Head of data Center Operations (HoDCO) to ensure smooth running of all infrastructure housed in data center(s) in an efficient and cost effective manner2. Assist HoDCO to ensure availability and review Standard Operating Procedures, Administration Manuals and processes3. Assist HoDCO to ensure availability of connectivity and network diagrams of infrastructure housed in Data Center(s)4. Assist HoDCO to ensure all the processes are in line with and conform to documented Information Security Policy5. Assist Information Security Office to devise and implement Information Security Policies6. Assist HoDCO to ensure Data Center(s)’ infrastructure is optimally tuned and in line with Information Security Policy 7. Extract logs from data center(s)’ infrastructure8. Gather and document all the inventory change management from relevant units within IT9. Take backups of entire infrastructure and track the record of backup media10. Monitor, report and take corrective actions on Environmental Controls as per Information Security Policy11. Monitor and report Incidents as per Information Security Policy12. Perform daily or otherwise T24 COB related activities13. Prepare reports from T24, Oracle and proprietary applications14. Execute daily checklist of Data Center Operations15. Coordinate with vendor on all outsourced projects16. Monitor day to day operations using Key Performance Indicators like Availability, Security and other performance indicators with structured and unstructured diligence methods17.Any other tasks assigned by reporting hierarchy Show less

• • Oct 2011 - Dec 2013

  Job Description:1. Assist Head of data Center Operations (HoDCO) to ensure smooth running of all infrastructure housed in data center(s) in an efficient and cost effective manner2. Assist HoDCO to ensure availability and review Standard Operating Procedures, Administration Manuals and processes3. Assist HoDCO to ensure availability of connectivity and network diagrams of infrastructure housed in Data Center(s)4. Assist HoDCO to ensure all the processes are in line with and conform to documented Information Security Policy5. Assist Information Security Office to devise and implement Information Security Policies6. Assist HoDCO to ensure Data Center(s)’ infrastructure is optimally tuned and in line with Information Security Policy 7. Extract logs from data center(s)’ infrastructure8. Gather and document all the inventory change management from relevant units within IT9. Take backups of entire infrastructure and track the record of backup media10. Monitor, report and take corrective actions on Environmental Controls as per Information Security Policy11. Monitor and report Incidents as per Information Security Policy12. Perform daily or otherwise T24 COB related activities13. Prepare reports from T24, Oracle and proprietary applications14. Execute daily checklist of Data Center Operations15. Coordinate with vendor on all outsourced projects16. Monitor day to day operations using Key Performance Indicators like Availability, Security and other performance indicators with structured and unstructured diligence methods17.Any other tasks assigned by reporting hierarchy Show less



Mobilink

• France
• IT Services and IT Consulting

• CCR

  • May 2011 - Aug 2011

  Job Description: 1. To ensure smooth customer services at the end-user. 2. To provide FCR to the Elite class customer as well as C class. 3. To support for the Internet related issue in the Wireless connectivity while in move. 4. To provide resolution to the customer, facing while using the Company’s product. Job Description: 1. To ensure smooth customer services at the end-user. 2. To provide FCR to the Elite class customer as well as C class. 3. To support for the Internet related issue in the Wireless connectivity while in move. 4. To provide resolution to the customer, facing while using the Company’s product.



Ufone

• New Zealand
• Telecommunications
• 1 - 100 Employee

• CCE

  • Mar 2008 - Oct 2010

  Job Description: 1. To ensure smooth customer services at the end-user. 2. To provide FCR to the Elite class customer as well as C class. 3. To support for the Internet related issue in the Wireless connectivity while in move. 4. To provide resolution to the customer, facing while using the Company’s product. Job Description: 1. To ensure smooth customer services at the end-user. 2. To provide FCR to the Elite class customer as well as C class. 3. To support for the Internet related issue in the Wireless connectivity while in move. 4. To provide resolution to the customer, facing while using the Company’s product.



TRG

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• CSR

  • 2007 - 2008

  Job Description: 1. To ensure smooth customer services at the end-user. 2. To provide FCR to the Elite class customer as well as C class. 3. To support for the Internet related issue in the Wireless connectivity while in move. 4. To provide resolution to the customer, facing while using the Company’s product. Job Description: 1. To ensure smooth customer services at the end-user. 2. To provide FCR to the Elite class customer as well as C class. 3. To support for the Internet related issue in the Wireless connectivity while in move. 4. To provide resolution to the customer, facing while using the Company’s product.



Oil & Gas Development Company Ltd. Pakistan

• Oil and Gas
• 700 & Above Employee

• Network Support and Maintenance Engineer

  • Aug 2006 - Jan 2007

  Job Description: 1. To ensure the smooth running of LAN infrastructure. 2. To maintain the system hardware and antivirus software. 3. To troubleshoot the system and network related problems. 4. To maintain the system security and to network security from the spam and thread attacks. Job Description: 1. To ensure the smooth running of LAN infrastructure. 2. To maintain the system hardware and antivirus software. 3. To troubleshoot the system and network related problems. 4. To maintain the system security and to network security from the spam and thread attacks.