Experience

Oak Bay Beach Hotel

• Canada
• Hospitality
• 1 - 100 Employee

• Host

  • Jul 2021 - Present

  Graciously welcome guests as they arrive while assessing their needs and directing them to hotel services that best suits their request. Keep reservation and wait list details organized and properly communicated to the team. Graciously welcome guests as they arrive while assessing their needs and directing them to hotel services that best suits their request. Keep reservation and wait list details organized and properly communicated to the team.



Tim Hortons

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Customer Service Associate

  • Sep 2017 - Present

  ● Actively listened to team mates, supervisor and customers to learn needs. ● Efficiently served over 200 customers a day exceeding expectation ● Demonstrated awareness of environment and problem-solving to manage diverse customer interactions ● Actively listened to team mates, supervisor and customers to learn needs. ● Efficiently served over 200 customers a day exceeding expectation ● Demonstrated awareness of environment and problem-solving to manage diverse customer interactions



Royal BC Museum

• Canada
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Project Consultant

  • Jan 2021 - Jan 2021

  Paid conference where I co-developed themes with the BC Black history Awareness society for an upcoming black history exhibit to represent a variety of different cultures over Zoom. Paid conference where I co-developed themes with the BC Black history Awareness society for an upcoming black history exhibit to represent a variety of different cultures over Zoom.