Experience

EFW Radiology

• Canada
• Medical Practices
• 100 - 200 Employee

• Multilingual Booking Clerk

  • Apr 2023 - Present

  • Facilitates seamless booking processes in Visage, ensuring efficient coordination between physician requirements and patient needs. • Expertly handles high volumes of inbound calls with professionalism and poise. • Categorize extensive requisitions on Right Fax for standardized data management. • Retrieve ultrasound reports and assess patient eligibility for biopsies through Net Care. • Delivers exceptional service to patients and physicians by promptly and diplomatically answering all telephone calls. • Demonstrates active listening skills to effectively address patients' needs and consistently provides outstanding patient care. • Executes accurate data entry of patients' demographics and appointment information in accordance with the company’s procedures. Show less



SFU Bookstore Burnaby

• Canada
• Book and Periodical Publishing

• Cashier

  • Aug 2022 - Dec 2022

  • Tracked company inventories, prevented excess stock, and thoughtfully arranged products to improve sales. • Demonstrated professional etiquette and manners when interacting with customers, which resulted in improved feedback from customers. • Trained new team members in cash register operation, stock procedures, and customer services to help with efficiency for the company. • Resolved customer complaints by identifying problems and taking appropriate corrective action, resulting in an increase in the department's efficiency. • Processed credit card and cash payments accurately and efficiently, ensuring no customer build-up in registers. • Collaborated closely with other departmental staff to assist customers. • Regularly maintain and clean shelves, counters, and aisles, promoting public safety. Show less



Sutton Group-West Coast Realty

• Real Estate
• 200 - 300 Employee

• Real Estate Marketing and Administration Assistant

  • Apr 2021 - Aug 2021

  • Kept track of my supervisor's financial goals by creating a monthly expenses spreadsheet with MS Excel. • Compiled monthly housing market reports by using MS PowerPoint, synthesized brochure information in MS Word, and provided excellent communication for effective dissemination. • Wrote purchase agreements and carefully proofread other contractual documents, using DocuSign to obtain signatures and complete paperwork. • Scheduled future appointments and daily meetings for the management team. • Prepared 15+ YouTube scripts for the real estate broker to promote various presales projects. • Used WordPress software to create landing pages for presales projects. • Used Canva to create appealing content and manage accounts for different social media (Facebook, Instagram, LinkedIn, YouTube). • Used Buffer to schedule social media posts on various platforms. Show less



ICHIGO ICHIE JAPANESE RAMEN

• Canada
• Restaurants

• Waitress

  • Jul 2019 - Aug 2019

  • Greeted and escorted customers to their tables • Made menu recommendations, answered questions and shared additional information with restaurant patrons • Took accurate customer orders and delivered food and beverages on time • Provided excellent service by probing with customers to ensure their satisfaction • Received and processed payment accurately by cash and cards, and issued receipts and change • Greeted and escorted customers to their tables • Made menu recommendations, answered questions and shared additional information with restaurant patrons • Took accurate customer orders and delivered food and beverages on time • Provided excellent service by probing with customers to ensure their satisfaction • Received and processed payment accurately by cash and cards, and issued receipts and change