Experience

MEDIHEAL GROUP OF HOSPITALS

• Kenya
• Hospitals and Health Care
• 200 - 300 Employee

• Pharmacy Operations Manager

  • Jul 2019 - Present

  • Managed sales records, reconciled cash and made bank deposits while performing store opening and closing duties. • Oversaw stock takes to achieve accurate inventory and pricing. • Prepared rotas and administered payroll for large store. • Empowered sales team to maximize sales revenue and exceed corporate goals • Evaluated team performance and handled disciplinary actions. • Located and vetted vendors, established good relationships and negotiated contracts. • Conducted market research to determine appropriate pricing. • Facilitated efficient purchasing and resource availability through monitoring and oversight of all company inventory. • Negotiated and managed vendor contracts. • Negotiated new and existing agreements or statements of work of the greatest complexity, including requests for information or requests for proposal and reverse auction generation and facilitation. • Assembled and prepared new purchase order contract folder with all related documentation. • Designed pricing models for quotations. • Expedited distribution of materials to locations. • Expeditiously and effectively resolved purchasing claim issues. • Researched market trends. • Monitored weekly, monthly and quarterly achievement goals. • Sourced new vendors for purchasing needs. • Generated reductions in material expenses by improving tracking and supplier and vendor contracts. • Adhered to purchasing protocols facilitating improved budget allocation and tracking. • Managed purchases, receipts and the documentation of finished goods, materials, packaging and ingredients. • Administered sales and operations planning by forecasting demand, supply needs, purchasing and logistics requirements. • Motivated team members to accomplish distribution performance goals and achieve inventory objectives. • Submitted and documented all purchase details, expenses and delivery actions in SAP for accounting purposes. • Conducted regular stock counts on inventory containing up to 100 product varieties. Show less



Tata 1mg

• India
• Technology, Information and Internet
• 700 & Above Employee

• SENIOR QUALITY CONTROL PHARMACIST

  • Nov 2017 - Jul 2019

  • Assisted in managing day-to-day warehouse operations, including Receiving, picking, packing, and shipping. • Monitored inventory levels and implemented replenishment strategies to avoid stock outs • Utilized data reconciliation techniques to identify and address discrepancies in stock counts • Coordinated with suppliers and carriers to ensure on-time delivery of products • Conducted performance evaluations and provided feedback to team members • Received and counted stock items, and sold materials and equipment in retail settings • Determined proper storage methods and ensured inventory records were accurate • Logged receipts and documentation to ensure accurate inventory accounts • Maintained patient profiles, inventories, pharmacy files, and other records • Streamlined drug inventory systems by collaborating with pharmacists and techs. • Kept abreast of stock levels using inventory systems, modifying purchasing quantities and delivery frequency to meet customer demand. • Used inventory management system to maintain accurate order records. • Registered new products and supported sales teams by issuing product samples and launch lists. • Received incoming stock from suppliers and verified details and dimensions against purchase orders before input into inventory systems. • Sourced and managed inventory using software, generating reports to ascertain customer demand and growth opportunities. • Supervised deployment of sales orders and stock control, tracking usage and detecting shrinkage. • Coordinated with managerial teams in controlling inventory through stock control policies and accountability measures. • Met demands of fast-paced logistics environments, motivating and incentivizing teams to achieve dispatch deadlines. • Motivated operational teams to consistently meet productivity and performance KPIs for continual company growth. • Enabled smooth, efficient day-to-day business operations for faultless customer experiences. Show less



BLK - Max Super Speciality Hospital

• India
• Hospitals and Health Care
• 700 & Above Employee

• Pharmacist

  • Jun 2015 - Nov 2017

  • Dispensed medications with 100% accuracy and 29% more efficiency than other senior-level pharmacists • Verified patient data and billing information, discovering and resolving 20+ erroneous bills due to system errors • Automated data management, eliminating a paper-only tracking system and saving 15 hours of manual data recording per week • Managed drug inventory levels, ordered medications and supplies for replenishment, verified deliveries, and resolved discrepancies • Participated in and supported decentralized pharmacist activities • Recorded temperature before and after every shift. • Discussed medications with customers and provided relevant educational materials to increase knowledge. • Maintained mastery of proprietary software related to medication dispensing, medical data and insurance claims. • Managed sensitive data and documentation filing systems, following confidentiality and data security protocols to reduce risks. • Provided warm, friendly greetings to customers, handling prescriptions and purchases efficiently. • Operated automated pharmacy storage and dispensing system correctly and safely. • Worked with pharmacists to coordinate consultations for new medications, providing customers with top-quality service. • Responded to telephone inquiries and provided information about order status, shop hours and pharmacy procedures. • Cultivated positive work environment by organizing team activities and mentoring staff. • Maintained excellent knowledge of medical products and treatments for informed, dependable customer care. • Consulted with customers to explain dosages and side effects of medication use. • Supervised pharmacy team and delegated tasks to meet daily objectives. • Communicated with healthcare staff and recommended alternative medication options for out-of-stock or generic pharmaceuticals. • Received and verified incoming drug inventories and reported discrepancies to lead pharmacist Show less