Analista de pré-vendas

• Feb 2023 - Present

Pre Sales Analyst

• Jun 2022 - Feb 2023

Pre Sales Analyst

• Jun 2021 - Jun 2022

Consultor Técnico Pós-Venda e Arquiteto de Soluções Pré-Vendas para cliente governamentais e privados, atuando com Tecnologias Dell EMC na área de Servidores, Client e Networking L2 - L3. Consultor Técnico Pós-Venda e Arquiteto de Soluções Pré-Vendas para cliente governamentais e privados, atuando com Tecnologias Dell EMC na área de Servidores, Client e Networking L2 - L3.

Network Administrator

• Mar 2021 - Jun 2021

Network Administrator responsible for the infrastructure and internal network. Daily In contact with manufacturers like A10 Networks, Allot Communications, Peplink and Ruckus, with the following responsibilities: - Design, Implementation, optimization and support of internal network; - Maintenance of servers and backbone; - Management of the following assets: Mail server, AD, network data traffic, QoS, firewall, datacenter infrastructure, and virtualization servers; - Customer orientation; Show less

Junior Support Analyst

• Jul 2020 - Feb 2021

Alocatted in the Telebras project operating on CIGR as a Technical Support Analyst 1, where I work in the following areas: - Treatment of level 1 incidents in telecommunications; - Analysis and troubleshooting in IP METRO and DWDM technology equipments; - Management and monitoring of Cisco, Datacom, Huawei, HP, Digitel and PADTEC DWDM equipments. - Customer orientation. Alocatted in the Telebras project operating on CIGR as a Technical Support Analyst 1, where I work in the following areas: - Treatment of level 1 incidents in telecommunications; - Analysis and troubleshooting in IP METRO and DWDM technology equipments; - Management and monitoring of Cisco, Datacom, Huawei, HP, Digitel and PADTEC DWDM equipments. - Customer orientation.

Engineering Intern

• Mar 2020 - Jul 2020

- Development of planning of physical networks; - Machine installation and network maintenance; - Creation of VPN for HomeOffice; - Preparation of projects for DLPs and Firewall Sophos; - Maintenance of File Servers, Domain Servers and Active Directory; - Planning and installation of Wi-Fi networks, networked printers and maintenance of peripherals in general; - Application of security policies in Sophos and Mikrotik firewall and; - Customer service in all spheres of IT and Networks. Show less

Engineering Intern

• Jun 2018 - Mar 2020

- Call answering in the telecommunications area (release of access to websites, external control, network infrastructure facilities and the like); - Monitoring migrations and link upgrade (load verification test on routers, QoS verification and WAN Accelerators); - Monitoring of optical fiber remanagement in Datacenter DIO, along with OTDR checks. - Monitoring of activities focused on video calls, with equipment configuration and IP addressing; - Monitoring and monitoring of Firewall via SmartConsole R80.10 Software from CheckPoint and;Configuration L2 (Packet Switching) and L3 (Routing) for creation of Subnets. Show less

Engineering Intern

• May 2017 - Jun 2018

- Scheduling of activities and monitoring of field maintenance in stations; - Monitoring, inspection and management of contracts for installation and maintenance of equipment to provide internet access; - Preparation of contracts for maintenance of equipment (Technical Notes, Terms of References and Contracts under exemption from bidding) and; - Categorization of Field Occurrences. - Scheduling of activities and monitoring of field maintenance in stations; - Monitoring, inspection and management of contracts for installation and maintenance of equipment to provide internet access; - Preparation of contracts for maintenance of equipment (Technical Notes, Terms of References and Contracts under exemption from bidding) and; - Categorization of Field Occurrences.

Accounting Analyst

• Mar 2015 - Apr 2017

- Development of Payrolls via Dexion system; - Business openings and tax issues; - Registration and knowledge in tax tax regimes for private legal entities; - Direct and indirect contact with customers in the field, answering requests and the like. - Development of Payrolls via Dexion system; - Business openings and tax issues; - Registration and knowledge in tax tax regimes for private legal entities; - Direct and indirect contact with customers in the field, answering requests and the like.