Hisako Shimizu

Presales Engineer at クラスメソッド株式会社
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Contact Information
us****@****om
(386) 825-5501
Location
Japan, JP
Languages
  • 日本語 Native or bilingual proficiency
  • 英語 Professional working proficiency

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Credentials

  • Ateryx Desiner Core
    Alteryx
    Oct, 2022
    - Nov, 2024
  • AWS Cloud Plactioner
    Amazon Web Services (AWS)
    Apr, 2022
    - Nov, 2024
  • Salesforce Platform Application Builder
    Salesforce
    Apr, 2021
    - Nov, 2024
  • Salesforce Administrator
    Salesforce
    Sep, 2020
    - Nov, 2024
  • Google Apps Certified Administrator
    Google
    Aug, 2016
    - Nov, 2024

Experience

  • CLASSMETHOD
    • Japan
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Presales Engineer
      • Jul 2022 - Present

      Data Analysis Engineer - Alteryx DesignerAnd other SaaS Products Implementation Consultants

    • System Administrator
      • Jul 2020 - Jun 2022

      System Admin - Salesforce Sales Cloud , Pardot

  • 株式会社メンバーズ／Members Co.,Ltd
    • Japan
    • Advertising Services
    • 1 - 100 Employee
    • Web Director
      • Jan 2017 - Dec 2017

      ・Manage and Prioritize of Uniqlo global website's daily operation changes and enhancement requests.・Collaborate and coordinate with all stakeholders (Uniqlo overseas branches marketing members, Fast retailing Engineer, Production team) to ensure an client business goals.・Prepare for CMS manuals in both English and Japanese.・Prepare for UAT scenario Test in order to renewal the web site. ・Manage and Prioritize of Uniqlo global website's daily operation changes and enhancement requests.・Collaborate and coordinate with all stakeholders (Uniqlo overseas branches marketing members, Fast retailing Engineer, Production team) to ensure an client business goals.・Prepare for CMS manuals in both English and Japanese.・Prepare for UAT scenario Test in order to renewal the web site.

  • Fujitsu Communication Services Limited
    • Japan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Engineer
      • Jan 2016 - Dec 2016

      ・Onsite Google Japan office, technical support for “Google apps for Work” product.・Mainly support products are “Gmail”, “Google Drive”, “Google calendar”, such as cloud application services.・Technical support for B2B Japanese customers by phone and e-mail ticket system.・Escalate to the Google Engineer in English in order to provide the solution to Japanese client.・Qualified as the Google Apps Certified Deployment Specialist. ・Onsite Google Japan office, technical support for “Google apps for Work” product.・Mainly support products are “Gmail”, “Google Drive”, “Google calendar”, such as cloud application services.・Technical support for B2B Japanese customers by phone and e-mail ticket system.・Escalate to the Google Engineer in English in order to provide the solution to Japanese client.・Qualified as the Google Apps Certified Deployment Specialist.

  • Hotelbeds
    • Spain
    • Leisure, Travel & Tourism
    • 700 & Above Employee
    • XML Support Executive
      • Apr 2014 - Oct 2015

      ・Managed Projects of API Integration in Asia market, 20 percents of Japanese client, 80 percents of ASEAN clients. Provide technical support to customers throughout the development process of API integrations.・Analysis and support of client needs. Data collection and provision to the client for over 20000 contract hotel data from all over the world.・Business trip to Bangkok, Singapore for API Training and Sales Meeting.・Technical document / Specification translation (English – Japanese) ・Translator for Japanese IT developer・Windows 7 User PC Trouble shooting・Office printer, Network maintenance

  • Crédit Agricole CIB
    • France
    • Banking
    • 700 & Above Employee
    • Network Engineer Trainee
      • Jan 2012 - Jan 2014

      ・Create of English Procedure and Diagram, Configuration for Cisco Router and Switches・Managed for Server room, Rack mount of Router and Switches・User support for Trader Telephone, Video conference system ・Create of English Procedure and Diagram, Configuration for Cisco Router and Switches・Managed for Server room, Rack mount of Router and Switches・User support for Trader Telephone, Video conference system

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