Hiruni Samaraweerage

Sales Support and Logistics Executive at TECHNOAVIA
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English -

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Credentials

  • Balancing Work and Life
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Building Self-Confidence
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Customer Service: Creating Customer Value
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • How to Ask Productive Questions
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Improving the Value of Your Time
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Managing Your Time
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Mindful Stress Management
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Serving Customers in a Continuously Changing World
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Building Professional Relationships
    LinkedIn
    Oct, 2021
    - Oct, 2024
  • Mistakes You Should Avoid at Work
    LinkedIn
    Oct, 2021
    - Oct, 2024
  • Proven Tips for Managing Your Time
    LinkedIn
    Oct, 2021
    - Oct, 2024
  • Branding Foundations
    LinkedIn
    Sep, 2021
    - Oct, 2024
  • Customer Service: Managing Customer Expectations
    LinkedIn
    Sep, 2021
    - Oct, 2024
  • Customer Success Management Fundamentals
    LinkedIn
    Sep, 2021
    - Oct, 2024
  • Lean Six Sigma Foundations
    LinkedIn
    Sep, 2021
    - Oct, 2024
  • Managing Stress
    LinkedIn
    Sep, 2021
    - Oct, 2024
  • Marketing Foundations: eCommerce
    LinkedIn
    Sep, 2021
    - Oct, 2024

Experience

    • United Arab Emirates
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Sales Support and Logistics Executive
      • Sep 2023 - Present
    • United Arab Emirates
    • Oil and Gas
    • 1 - 100 Employee
    • Business Development Officer
      • Sep 2022 - Jul 2023

      Main Activities: Offshore Crew Supplying & Management Ship Chartering for Rig Moves Marine & Shipping agency Ship Chandlers • Identifying and pursuing new business opportunities in the marine service sector • Building and maintaining strong relationships with clients, including Rig owner, ship owners, operators, and Agents • Monitoring industry trends and identify opportunities for growth • Developing effective sales materials and marketing campaigns in Social… Show more Main Activities: Offshore Crew Supplying & Management Ship Chartering for Rig Moves Marine & Shipping agency Ship Chandlers • Identifying and pursuing new business opportunities in the marine service sector • Building and maintaining strong relationships with clients, including Rig owner, ship owners, operators, and Agents • Monitoring industry trends and identify opportunities for growth • Developing effective sales materials and marketing campaigns in Social Media • Working closely with the operations team to ensure high-quality service delivery and customer satisfaction • Attending industry events and conferences to stay up-to-date on industry developments and to network with potential clients • Preparing and presenting reports to senior management on business development activities & market trends. Show less Main Activities: Offshore Crew Supplying & Management Ship Chartering for Rig Moves Marine & Shipping agency Ship Chandlers • Identifying and pursuing new business opportunities in the marine service sector • Building and maintaining strong relationships with clients, including Rig owner, ship owners, operators, and Agents • Monitoring industry trends and identify opportunities for growth • Developing effective sales materials and marketing campaigns in Social… Show more Main Activities: Offshore Crew Supplying & Management Ship Chartering for Rig Moves Marine & Shipping agency Ship Chandlers • Identifying and pursuing new business opportunities in the marine service sector • Building and maintaining strong relationships with clients, including Rig owner, ship owners, operators, and Agents • Monitoring industry trends and identify opportunities for growth • Developing effective sales materials and marketing campaigns in Social Media • Working closely with the operations team to ensure high-quality service delivery and customer satisfaction • Attending industry events and conferences to stay up-to-date on industry developments and to network with potential clients • Preparing and presenting reports to senior management on business development activities & market trends. Show less

    • Singapore
    • Maritime Transportation
    • 1 - 100 Employee
    • Business Associate (Bunker Trading)
      • Apr 2022 - Sep 2022

      • Conduct market research to identify and contact prospective new customers, Cold Calling and obtaining enquiries. • Promoting & enchasing customer awareness on inhouse Bunker procurement Platform "Engine.online" Market Integr8 to third party customers to increase the customer • engagement and build customer portfolio. • Learn about bunker contract terms, bunker specifications and bunker claims and potential liabilities • Understand the process chain of dispute resolution and… Show more • Conduct market research to identify and contact prospective new customers, Cold Calling and obtaining enquiries. • Promoting & enchasing customer awareness on inhouse Bunker procurement Platform "Engine.online" Market Integr8 to third party customers to increase the customer • engagement and build customer portfolio. • Learn about bunker contract terms, bunker specifications and bunker claims and potential liabilities • Understand the process chain of dispute resolution and mitigating measures • Researching on future bunker fuels and possible specifications Show less • Conduct market research to identify and contact prospective new customers, Cold Calling and obtaining enquiries. • Promoting & enchasing customer awareness on inhouse Bunker procurement Platform "Engine.online" Market Integr8 to third party customers to increase the customer • engagement and build customer portfolio. • Learn about bunker contract terms, bunker specifications and bunker claims and potential liabilities • Understand the process chain of dispute resolution and… Show more • Conduct market research to identify and contact prospective new customers, Cold Calling and obtaining enquiries. • Promoting & enchasing customer awareness on inhouse Bunker procurement Platform "Engine.online" Market Integr8 to third party customers to increase the customer • engagement and build customer portfolio. • Learn about bunker contract terms, bunker specifications and bunker claims and potential liabilities • Understand the process chain of dispute resolution and mitigating measures • Researching on future bunker fuels and possible specifications Show less

    • United Arab Emirates
    • Oil and Gas
    • 700 & Above Employee
    • Sales Coordinator
      • Feb 2020 - Apr 2022

      • Sales Coordination for Senior Sales Engineers including Quotation & Tender submissions. • Sales order processing & assuring on time deliveries. • Production and Logistics follow up with supporting teams. • Local sourcing • Export Documentation • Thorough in Al Masaood / GITS ERP System • Sales Coordination for Senior Sales Engineers including Quotation & Tender submissions. • Sales order processing & assuring on time deliveries. • Production and Logistics follow up with supporting teams. • Local sourcing • Export Documentation • Thorough in Al Masaood / GITS ERP System

    • United Arab Emirates
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Business Development Executive
      • Jan 2017 - Nov 2019

      • Telesales agent for Local Importers and Exporters • Preparing Quotations for Inbound & Outbound shipment by Sea, Air, Land • Liaising with Shipping lines, airlines for shipment bookings • Handling international agents • Thorough in Jupiter ERP system • Telesales agent for Local Importers and Exporters • Preparing Quotations for Inbound & Outbound shipment by Sea, Air, Land • Liaising with Shipping lines, airlines for shipment bookings • Handling international agents • Thorough in Jupiter ERP system

    • Sri Lanka
    • Construction
    • 1 - 100 Employee
    • Export Coordinator
      • Feb 2015 - Dec 2016

      • Coordinating with Overseas customers for orders, feedbacks and follow ups • Preparing Quotations • Preparing Shipping documents • Lisle with Freight forwarder and Consignee for Export procedure • Handling exhibition cargo • Productions follow up with Production team • Thorough in Bileeta ERP system • Coordinating with Overseas customers for orders, feedbacks and follow ups • Preparing Quotations • Preparing Shipping documents • Lisle with Freight forwarder and Consignee for Export procedure • Handling exhibition cargo • Productions follow up with Production team • Thorough in Bileeta ERP system

    • Sri Lanka
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Executive
      • Jun 2014 - Feb 2015

      • Air Freight import documentation • Sea Freight import documentation • Reporting and coordinating with customers for Cargo arrivals • Coordinating with operations team for cargo clearance • Container deposit refunding process • Preparing Freight invoices • Assisting Export Department • Thorough in Gensoft ERP Logistic System • Air Freight import documentation • Sea Freight import documentation • Reporting and coordinating with customers for Cargo arrivals • Coordinating with operations team for cargo clearance • Container deposit refunding process • Preparing Freight invoices • Assisting Export Department • Thorough in Gensoft ERP Logistic System

    • Sri Lanka
    • 1 - 100 Employee
    • Junior Secretary
      • Oct 2012 - May 2014

      • Coordinating with stakeholders for communication process • Assisting to Chairman’s secretary for Tender documents and other documentation processes. • Maintaining files and documents • Preparing reports • Coordinating with stakeholders for communication process • Assisting to Chairman’s secretary for Tender documents and other documentation processes. • Maintaining files and documents • Preparing reports

Education

  • University of Bedfordshire
    Master's degree, MSc in Purchasing, Logistics & Supply Chain Management
    2023 -
  • CINEC Campus
    CILT International Diploma In Transport & Logistic Management, Logistics, Materials, and Supply Chain Management
    2015 - 2016
  • University of Colombo
    Diploma, Shipping Transport and Logistic Management
    2013 - 2016
  • Sri Lanka Export Development Board
    Certificate of Imports & Exports Procedures, Logistics, Materials, and Supply Chain Management
    2015 - 2015
  • St. Paul's Milagiriya
    High School, Commerce
    1999 - 2012

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