Head of Site Reliability & Quality

• Aug 2023 - Present

QA Team Lead

• Jul 2021 - Jul 2023

Senior QA Engineer

• Jul 2019 - Jun 2021

Senior Test Analyst

• Apr 2019 - Jun 2019

• Analysing and documenting Business Requirements of New GDCF Finance Project from a testing perspective and identified a few gaps in business requirement and worked with project stakeholders to resolve those; • Performing Functional and Non-Functional Testing of Finance and Transaction modules (of commodity buying, selling and logistics) developed in cloud-based Microsoft Dynamics 365 CRM Platform; • Working on SIT Test execution of end to end supply chain process (from farmer to consumer) includes contracts, deliveries, inventory, orders, invoices, and payments; • Performing different types of testing includes Smoke Testing, Functional Testing, SIT Testing, Regression Testing, UAT Testing, and Exploratory Testing within a Sprint; • Updating daily test execution progress to project stakeholders and any impediments in a daily stand-up meeting; • Managing all test effort to meet the committed delivery date of the project; Show less

Senior Test Analyst - NPP

• Feb 2019 - Mar 2019

• Analysing and documenting Business Requirements of New Payments Platform (NPP) Project from testing perspective; • Preparing test scenarios and test cases and having them peer reviewed within team & Business; • Involved in identifying gaps in business requirement and worked with SMEs to resolve those; • Preparing Test Files for SIT and UAT phase by liaising with AMP internal team and the AMP - Partner Westpac; getting them reviewed and approved by all project stakeholders; • Performed SIT Test Execution and supported UAT Test execution; • Managing all test effort to meet committed project delivery date with defect management; • Updating daily test execution progress for reporting to project stakeholders; Show less

Test Analyst - Payments

• Jul 2015 - Jan 2019

• Attending daily scrum calls with Product Owner, Developers, Team Lead and Scrum Master; • Involved in analysing and identifying business requirement and working with project’s stakeholders to resolve any gaps from testing perspective; • Preparing and documenting Agile Test Strategies which to be followed in order to achieve the test objective defined in the test plan; • Executing different testing techniques as mentioned in the test plans for different test scenarios to ensure acceptable quality of the proposed product and verifying it functions as require; • Performing Manual testing to achieve excellent quality of various applications includes high Transactional Systems, Payment Batches, CRMs, Payment Portals, Web Services APIs, Report Consolidations, REST APIs, Application’s Logs verification, Database verification, IVR Testing, Bank links and System Functions; • Executing Load testing of Web Services and REST APIs using SOAP UI, Postman and Loader.IO; • Established and maintained a Test Automation Framework using Selenium WebDriver, Selenium Grid and a programming language C#.NET and NodeJS. This framework further integrated with CI-CD tool name Bitbucket, Bamboo, and Octopus; • Maintaining and running Automated Regression Tests configured for different applications on Test server & Production servers result in decreasing manual testing effort by 55%. • Managing all testing effort to meet committed release dates for numerous projects names are Banklink Migration (Migrating legacy bank links E.g. ANZ, NAB, CBA, FDI, Verifone from 2003 to 2012 server), NewDC Migration, OPTUS PayMyBill, RBA Differential Surcharge, Coles CardOnFile and DPS, MasterPass and Sportsbet. • Performing different types of testing includes Smoke Testing, Functional Testing, SIT Testing, Regression Testing, UAT Testing, Exploratory Testing, Performance and Load Testing of Servers; • Identifying defects, raising them using JIRA and tracking them until they get resolved & closed; Show less

Test Analyst

• Jan 2012 - Jun 2013

• Involved in all the phases of Software Testing Life Cycle (STLC) and well-versed with Software Development Life Cycle (SDLC); • Working on Test Planning, Test Strategies and preparing Test plans, Test suites, and Test case. • Executing tests and preparing Test Summary Reports and reporting to the team; • Performing some risk-based analysis, diagnosing issues, testing, debugging and executing tests for an application within established testing protocols and quality standards; • Performing different types of testing include Black Box Testing, White Box Testing, Smoke Testing, Functional Testing, SIT Testing, Regression Testing, UAT Testing & Exploratory Testing; • Managing and planning of all test effort to meet committed project delivery date with coordinating User Acceptance Testing (UAT); Show less