Experience

Nurse Next Door Maple Ridge Pitt Meadows

• Canada
• Wellness and Fitness Services
• 1 - 100 Employee

• General Manager

  • Dec 2020 - Present

  Responsible for leading a team of 60 staff (office and care team) to achieve organizational goals. My role is responsible for overseeing human resources, legal, business development & partnerships, operational, and financial aspects of the business. Work closely with the Franchise Owner to set strategic direction, establish quarterly and annual goals, and inspire the team to achieve the benchmarks set in place using positive coaching & mentorship.Co-led our team, in collaboration with the Franchise Owner, to earn a Bold Pink Award in 2021. This award recognizes a group of Franchises who are leading their teams and developing their people to drive significant growth and who have reached a significant sales milestone. It also recognizes those who have stepped out of their comfort zones and grown at least 15% year-over-year growth. Our Franchise has also been recognized by Listen360 for earning world-class net promoter satisfaction scores from our Clients (past 3 months - 82) and our Care Team (past 3 months - 79) (July 2022). These scores represent the operational excellence of our caring team, and both are almost 4 times higher than the industry average.

• People Experience Manager

  • May 2020 - Dec 2020

  Responsible for all Human Resource aspects including recruitment, hiring, training care team and management staff for a growing franchise.



HIP Strategic Consulting

• Facilitator & Conversation Starter | Community Engager | Strategist

  • Oct 2003 - Present

  Facilitate and open space for creative, connective, and rich conversations that empower individuals and teams to craft meaningful, actionable, and engaging action plans. We specialize in working with non-profit and entrepreneurial leaders who are driven to build community, co-create and drive shared results.- Facilitate planning sessions and peer-based learning;- Engage community members and business partners to share their knowledge, expertise, and insights; and - Manage community engagement process that support effective planning processes.We believe in using curiousity to: Create connections. Build community.To learn more about Angie McLeod and HIP Strategic Consulting, visit us online at www.hipstrategic.com or like us on Facebook at /hipstrategic. Check out what our clients say about working with us at: http://www.hipstrategic.com/testimonials.



Community Development Corporation of Alberni Clayoquot

• Business Consultant / Marketing Specialist / Trainer

  • 1998 - 2001

  Consult with clients on business start-up, expansion, management, human resource, financial, and marketing issues to ensure ongoing success. Develop and deliver business and marketing workshops designed to assist entrepreneurs in managing or growing their business. Conduct market research studies that assess local business needs, market conditions, industry trends, and economy to identify opportunities for growth. Establish strategic partnerships with municipal governments, economic and business development agencies, and the business community to promote services, facilitate economic development, and address community issues.



North Island College

• Contract Instructor / Facilitator

  • 1995 - 1999

  Developed and delivered wide range of workshops from: business communication, sales techniques, public speaking, customer service, cash handling, etc. Developed and delivered wide range of workshops from: business communication, sales techniques, public speaking, customer service, cash handling, etc.



Creative Employment Access Society

• Employment Facilitator / Trainer

  • 1995 - 1998

  Provided employment counselling services to individuals on Income Assistance, Employment Insurance, and Disability through one-on-one sessions and group workshops. Workshops included: Career Choices, Goal Setting & Action Planning, Networking, and Educational Research. Set up work experiences for students with local businesses, supported on-site training, and liaised on student learning outcomes to ensure a positive work experience for both students and the business owners. Provided employment counselling services to individuals on Income Assistance, Employment Insurance, and Disability through one-on-one sessions and group workshops. Workshops included: Career Choices, Goal Setting & Action Planning, Networking, and Educational Research. Set up work experiences for students with local businesses, supported on-site training, and liaised on student learning outcomes to ensure a positive work experience for both students and the business owners.



Excel Career College

• Facilitator

  • 1992 - 1995

  Developed and facilitated adult education workshops on computer topics (Word, Excel, Simply Accounting, & Corel Draw) as well as job search skills. Supported students during their job search activities and helped them craft resumes that highlighted their unique skills and abilities. Developed and facilitated adult education workshops on computer topics (Word, Excel, Simply Accounting, & Corel Draw) as well as job search skills. Supported students during their job search activities and helped them craft resumes that highlighted their unique skills and abilities.