Experience

Hino Motors Middle East
• United Arab Emirates
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Demand and Supply Executive

  • Oct 2021 - Present


Lexus

• South Africa
• Construction

• National Sales operations and Planning Analyst

  • Nov 2015 - Sep 2021

  Reporting: National Sales Operations Manager – Lexus & Toyota head office Contribution & Responsibilities:o Coordinating with TMC (Toyota Motors Corporation Japan) for ordering stock for UAE .o Responsible for Centrally managing and controlling huge volumes of vehicle stocks allocated to the different Channels and branches of Alfuttaim Motors Lexus (Across UAE).o Execute national level stock report to ensure branches across UAE showrooms minimizes stock holding .o Execute national level booking report and prepare analysis.o Monitoring the aged stock to ensure key critical areas of the stock systems are controlled and any discrepancies addressed and resolved.o Discount approvals and update -National levelo Demo/ Display process and allocation and preparation of units before launch of nay new car .o Sales Forecasting for the business, including management of operations risks & opportunities.o Providing monthly, quarterly and annual analysis: Reports on sales performance, Sales Forecasts to ensure planned revenue are achieved and setting detailed KPIs and appropriate benchmarking and tracking them for PDR.o Target distribution to the Lexus branches across UAE .o Helping front line in any issues related with SAP IS AUTO , Fastrack or Connect.o Enabling Sales, providing analysis, reports on Lexus sales strategies.o Engaging the whole management and sales team to co-own the KPIs by publish key reports on daily basis.o Sales incentive calculations o Keep track and records of all the special approvals given to the front line sales team.o Provide support and assistance to the department in any administrative and coordination tasks as and when required.o Providing system access for the new jonnies in Fastrack , SAP o Project Implementation in the business and Core Tester for the following : I. SAP IS Auto Retail ,Fastrack- Fast forward project ,SAP GRC (Governance, Risk & Compliance) Access Control project,Connect .

• Lexus Head Office - National Sales administrator

  • Dec 2012 - Dec 2015

  Organization: Alfuttaim Motors (Lexus Head Office) (Dubai)Business interests primarily in Automotive.Duration: 2012 to 2015Designation: National Sales administrator Reporting: National Sales Manager Contribution & Responsibilities:o Provide daily sales report to the management, team and all locations.o Preparing the booking report for the national level.o Coordinating with PDI for delivery of units on time.o Tacking of the ship units and on time delivery to the locations.o Providing stock report at national level for all the locations.o Training partner with Alfuttaim training academy, preparing list and nominating associates for learning programs.o Sharing Daily prospect lists to front line Sales team, monitoring of daily open orders.o Analysing the lost sales.o Coordinating with the branch managers for any issues or concerns and addressing to the right person.



Toyota UAE

• United Arab Emirates
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Showroom Sales Administrator

  • Jan 2006 - Dec 2012

  Organization: Alfuttaim Motors (Toyota & Lexus) (Dubai)Business interests primarily in Automotive Duration: June 2007 till 2012 Designation: Showroom sales administrator Contribution & Responsibilities:o Notification of Units to the showroom after the PDI o Preparing documents for Car registration .o Assisting in transfer of payment from order or refund.o Attending phone calls from sales and providing feedback with a good approach related to Stock information .o Invoicing units and preparing gate pass. o Preparing booking and stock report for the branch o Arranging Accessories fitment in the unit requested by the customer o Handling the daily activities of the Showroom.o Streamline the filing of all important documents.

• Showroom receptionit

  • Jun 2006 - 2007

  Organization: Alfuttaim Motors (Toyota & Lexus) (Dubai)Business interests primarily in Automotive Duration: June 2006 till 2007 Designation: Receptionist Contribution & Responsibilities:o To facilitate the smooth operation of the department through keeping of records, scheduling, handling inquiries, preparation of correspondence, dictations and other writing tasks and performing special assignments as and when required.o Taking incoming calls o Keeping track and records of all the promotions going on in the showroomo Keeping records of all the quotations ,faxed second free services given to the customerso Handling customer complains.o Insurance coordinator from the branch, emailing all the insurance policies to the Customers.o Handling the daily activities of the Showroom.o Streamline the filing of all important documents.