Experience

Linen Services Australia

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Payroll - HR Officer

  • Mar 2023 - Present

  Melbourne, Victoria, Australia

• Payroll Officer

  • Mar 2023 - Present

  Melbourne, Victoria, Australia



Australian Department of Foreign Affairs and Trade

• Australia
• Government Administration
• 700 & Above Employee

• APSO-4

  • Mar 2022 - Present

  Melbourne, Victoria, Australia



Amazon

• United States
• Software Development
• 700 & Above Employee

• Team Leader and Learning Ambassador

  • Mar 2021 - Mar 2022

  Melbourne, Victoria, Australia - Assisting team dealing with enquiries and complaints, providing appropriate solutions, Maintaining Service Level Agreements and following up to ensure resolution, promoting a customer satisfaction. - Training new associates for the multiple processes like sort, wrangle and rebin. - Manage and work with our Trainers to deliver high standards of training to our new and existing associate workforce. - Update the status report and evaluations to the Learning team. - Supports… Show more - Assisting team dealing with enquiries and complaints, providing appropriate solutions, Maintaining Service Level Agreements and following up to ensure resolution, promoting a customer satisfaction. - Training new associates for the multiple processes like sort, wrangle and rebin. - Manage and work with our Trainers to deliver high standards of training to our new and existing associate workforce. - Update the status report and evaluations to the Learning team. - Supports Amazon’s goals in improving safety, productivity and the overall customer experience. - Implementing L&D and change initiatives including new or revised processes, products and systems. - Supporting Associates development during the learning curve period through observation and coaching or delivering other learning activities to improve performance - Accomplishing a variety of tasks such as ordering and controlling stocks, creating an appealing and eye- catching visual store display, stocking shelves, as well as changing monthly promotions and shelf wobblers. - Displaying ability to react well during high-pressure situations, handle and balance coinciding demands, work with frequent interruptions, and perform tasks at expected levels of professionalism - Diligently following work directions to perform tasks as assigned by the immediate superior in order to maximize work productivity and avoid inefficiencies, whilst promoting continuous improvement - Organizing and prioritizing assigned work and schedules to accommodate multiple demands, turnaround time requirements, and commitment in a fast-paced environment - Successful in performing job responsibilities in a manner that demonstrates the ability to achieve the expected level of efficiency, quality, productivity and customer service standards at all times - Proficient provision of ongoing decision-making skills and problem-solving expertise and assistance to ensure a positive, productive working environment at all times Show less



Freight Specialists Pty Ltd

• Australia
• Truck Transportation
• 1 - 100 Employee

• Office Administrator

  • Mar 2019 - Apr 2020

  Laverton North, Victoria, Australia - Performs clerical duties, including, but not limited to, mailing and filing correspondence, placing orders, and answering calls. - Interacts with clients, visitors, and vendors. - Sorts and distributes incoming mail - Handling office tasks, such as filling, generating reports and presentations setting up for meetings and reordering supplies. - Data entry in warehouse systems - Handling customer inquiries about Freight movements and Eta



Masters Home Improvment

• Customer Service Specialist

  • Nov 2013 - Nov 2016

  Melbourne, Victoria, Australia - Checking invoices and Purchase orders from vendors - Organizing delivery for customer orders - Preparation of Required paperwork for Delivery - Completing required paperwork - IRP Reports and Exception Reports - Customer service - Inventory Adjustments - Processing Orders and incoming goods - Dispatching goods - Leasing with customers, DC team and other departments - RF Scanning of stock - Stock controlling